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Access Denied on websrvmng.exe --configure-plesk-website

Discussion in 'Plesk 11.x for Windows' started by MansurE, Jul 18, 2012.

  1. MansurE

    MansurE New Pleskian

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    I can't update anything on Plesk.
    No Licencekey, no upgrades no updates.

    After investigating an lots I am stuck at the following error:

    Executing as a Administrator the following Command runs into an error:
    websrvmng.exe --configure-plesk-website

    Error--> Access is denied. (Error code 5) at CryptImportKey

    This is not an meaningfull Message to solve an problem.

    I don't know if I can reinstall the Plesk without loosing konfigurations.

    My installed Pleskversion is 11.0.9 on Windows Web Server 2008 R2
     
  2. manentia

    manentia New Pleskian

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    I've run into the same issue. Did you ever find a fix?
     
  3. MansurE

    MansurE New Pleskian

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    Solution?

    I'm sorry but I could not solve it myself.
    I got me an supportticket and even parallels had to work hard to get it.
    Here some hints from the Mails:

    - IIS Windows authentication was enabled
    - Password reset for psaadm
    - Upgrade history in select * from upgrade_history; shows old version
    - Permissions in C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys are set wrong
    - Permissions repaired based on this: http://support.microsoft.com/kb/278381
     
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