I have problems updating Plesk, or even making an Upgrade.
Finally I tryed an Upgrade from 10.4.4 to now 11.0.9
This Upgrade failt with an simmilar error as I recive now when I try an Component Update.
Also when I try to download an new Licencekey (Via RDP on Plesk, or remote via Browser) I recive an Servererror 500 with no more description.
May it has to do with the situation, that I get an Windows-Login Window, when I try to get the Plesk-Managment URL
https://myDomain:8443/login_up.php3
May it has to do something with an PHP Update I tryed manually?
Thanks for any Advice.
Here is the (complete) Log:
Install or Upgrade Parallels ProductsParallelsProcessed products: Parallels Plesk Panel 11.0.9 Waiting...
In progress...
Operations log:
Some errors occured during installation.
Download error log
Installation started in background
Determining the packages that need to be installed.
The following components will be installed because they are required by the components you selected: 'mysql-client'
File downloading PANEL-WIN_11.0.9/dist-msi-Microsoft-2003-i386/panel-management.msi: completed.
File downloading PANEL-WIN_11.0.9/dist-msi-Microsoft-2003-i386/bind.msi: completed.
File downloading PANEL-WIN_11.0.9/dist-msi-Microsoft-2003-i386/webmail.msi: completed.
File downloading SITEBUILDER-WIN_11.0.8/dist-msi-Microsoft-2003-i386/sitebuilder.msi:completed.
File downloading PANEL-WIN_11.0.9/dist-msi-Microsoft-2003-i386/php5.msi: completed.
File downloading PANEL-WIN_11.0.9/dist-msi-Microsoft-2003-i386/perl-conf.msi: completed.
File downloading PANEL-WIN_11.0.9/dist-msi-Microsoft-2003-i386/mysql-server-configurator.msi: completed.
File downloading PANEL-WIN_11.0.9/thirdparty-msi-Windows-any-x86_64/mysql-essential-5.1.56-win32.msi: completed.
Installing packages
installing Parallels Panel management...
MSI: Error! Critical action 'Configuring Plesk web site...' has been failed:
Command "C:\Program Files (x86)\Parallels\Plesk\admin\bin\websrvmng.exe" --configure-plesk-website failed with code 1.
Output:
Access is denied. (Error code 5) at CryptImportKey
Failed to install 'C:\dc399031ea8cf4c43869f57108bf4472\parallels\PANEL-WIN_11.0.9\dist-msi-Microsoft-2003-i386\panel-management.msi': Fatal error during installation. (Error code 1603)
Error: Action sequence 'install: installing Parallels Panel management...' of package 'panel-management' has been failed with code 1603
Not all packages were installed.
Please, contact product technical support.
All products and components have been successfully installed and upgraded.
OK Note: Parallels Installer closes automatically after 30 minutes of inactivity. In such a case, to continue working with Installer, you will need to start the Installer again.
Finally I tryed an Upgrade from 10.4.4 to now 11.0.9
This Upgrade failt with an simmilar error as I recive now when I try an Component Update.
Also when I try to download an new Licencekey (Via RDP on Plesk, or remote via Browser) I recive an Servererror 500 with no more description.
May it has to do with the situation, that I get an Windows-Login Window, when I try to get the Plesk-Managment URL
https://myDomain:8443/login_up.php3
May it has to do something with an PHP Update I tryed manually?
Thanks for any Advice.
Here is the (complete) Log:
Install or Upgrade Parallels ProductsParallelsProcessed products: Parallels Plesk Panel 11.0.9 Waiting...
In progress...
Operations log:
Some errors occured during installation.
Download error log
Installation started in background
Determining the packages that need to be installed.
The following components will be installed because they are required by the components you selected: 'mysql-client'
File downloading PANEL-WIN_11.0.9/dist-msi-Microsoft-2003-i386/panel-management.msi: completed.
File downloading PANEL-WIN_11.0.9/dist-msi-Microsoft-2003-i386/bind.msi: completed.
File downloading PANEL-WIN_11.0.9/dist-msi-Microsoft-2003-i386/webmail.msi: completed.
File downloading SITEBUILDER-WIN_11.0.8/dist-msi-Microsoft-2003-i386/sitebuilder.msi:completed.
File downloading PANEL-WIN_11.0.9/dist-msi-Microsoft-2003-i386/php5.msi: completed.
File downloading PANEL-WIN_11.0.9/dist-msi-Microsoft-2003-i386/perl-conf.msi: completed.
File downloading PANEL-WIN_11.0.9/dist-msi-Microsoft-2003-i386/mysql-server-configurator.msi: completed.
File downloading PANEL-WIN_11.0.9/thirdparty-msi-Windows-any-x86_64/mysql-essential-5.1.56-win32.msi: completed.
Installing packages
installing Parallels Panel management...
MSI: Error! Critical action 'Configuring Plesk web site...' has been failed:
Command "C:\Program Files (x86)\Parallels\Plesk\admin\bin\websrvmng.exe" --configure-plesk-website failed with code 1.
Output:
Access is denied. (Error code 5) at CryptImportKey
Failed to install 'C:\dc399031ea8cf4c43869f57108bf4472\parallels\PANEL-WIN_11.0.9\dist-msi-Microsoft-2003-i386\panel-management.msi': Fatal error during installation. (Error code 1603)
Error: Action sequence 'install: installing Parallels Panel management...' of package 'panel-management' has been failed with code 1603
Not all packages were installed.
Please, contact product technical support.
All products and components have been successfully installed and upgraded.
OK Note: Parallels Installer closes automatically after 30 minutes of inactivity. In such a case, to continue working with Installer, you will need to start the Installer again.