Recent content by Mark Bailey

I'm sick of customer-facing upsells. For example, one of our clients logged into his WordPress site after not doing it for a while (since a webmaster handled everything). He asked about the WordPress Toolkit > Vulnerabilities menu alerting him that he was unprotected. The links to "Get...

This kind of tactic makes me want to reconsider using Plesk. We are a hosting and web development company, yet Plesk inserted an ad for a competing service into our clients' control panels. It's bad to promote anyone, but Codeable is not a good company in my opinion, for several reasons. This...

It returns no output.

Thanks. However, as mentioned, I have done the troubleshooting and it still doesn't work. Attached are the PHP settings for this domain. Yet I still can't upload even the smallest file (18K or so) to File Manager without that error.

We are having reports that people can't upload anything via File Manager or apps like WordPress. They see a 2 MB upload limit in WordPress, though our PHP configuration has a max upload size of 32M and a max post size of 64M. We tested File Manager and were unable to upload an 18K file. (Yep...

When we log into Plesk we see the blue popup notice about updates in the next 7 months. But we can't make it disappear. We click the X or the "Got It!" button, but the page refreshes and it reappears, blocking us from doing anything else. We're seeing this in Safari and Chrome on a Mac. Checking...

Any update?

The Plesk LiteSpeed extension looks very simple. A few steps and boom! You're running LiteSpeed. However, once you check the Litespeed web admin console, of all the hundreds of variables that can be set there, most are "not set"...especially the all-important cache. Is there a configuration...

Hi, Thanks for the update. In case this helps...regarding the steps mentioned that trigger this issue, our client encountered it on a Lightsail server that (to my knowledge) never had the full-featured version of WPT. It was always the Web Admin Edition that comes with the server when you...

Not sure I understand, we just saw this issue (actually an angry client alerted us to it). And we're running WP Toolkit 3.6.0-1603. So I'm not sure why we started seeing the issue on a version that was supposed to fix it. And we're debating whether to continue using the WP Toolkit. This is a...

Hi Daniel, Thank you so much for your reply! We were just wrestling with the choice of whether to keep CloudLinux since we lose some of the benefits on Plesk. You've helped us realize that it's still a very worthwhile thing to have. You're right, their support is amazing. Thank you! Mark

Or does this issue not happen if using CageFS alone (but not PHP Selector or mod_lsapi)?

Daniel, my apologies for not replying earlier, I missed your question to me. Yes, we experienced that too. We tentatively decided against using CageFS / PHP Selector / mod_lsapi, as too many moving parts seem to cause issues. That begs the question whether to use CloudLinux at all since we're...

Thank you! BTW, how bad were the issues you faced in the upgrade?

It's great that there is a Plesk image on Lightsail, but I am concerned that it's Ubuntu 16.04, which has limited life left (despite its LTS status...much of its time has already passed). Will there be an 18.04 image available soon on Lightsail? Or is it possible to install the image and...