Recent content by Martin Dias

Anything useful in the logs? Probably some update that made some directive invalid.

If the main domain is secured by wild card SSL you can go to the subdomains and assign that same SSL under Hosting Settings

If you want to customize the time to that extent, it would be possible over cron: https://docs.plesk.com/en-US/obsidian/cli-linux/using-command-line-utilities/pleskbackup-backing-up-content-and-configuration.74260/

Seems that the database is also corrupted. Do you have any other backups for the databases? Or only the Acronis backups?

In most cases it should be fine to continue as it won't touch websites data, etc.

Check the domain if the DNS works fine and if you still can do changes. Also check /var/log/plesk/panel.log to see if there are more details about the error.

One way to achieve this, at least in Obsidian (did not test it in onyx) is this way: Add a subdomain under each customer. I will use here plesk.customer.com as example. Go to plesk.customer.com > Dashboard > PHP Uncheck the PHP Support option Press OK Go to Domains > plesk.customer.com >...

You can move it to the admin with: plesk bin subscription --change-owner "example.com" -owner admin Or you can move it to one of your admin subscriptions: plesk bin subscription --merge source-example.com -webspace-name target-example.com

At the moment, the automatic tool does not yet support automatic fix of the increments being broken in tables. Since some warnings and error can cause big issues if ignored, the tool will not proceed. It might be added in future depending on demand. No ETA or guarantee for such as of this moment.

Check and provide us: service nginx status service apache2 status

In such cases, we do recommend for now to do the manual upgrade: https://support.plesk.com/hc/en-us/articles/12388091703703-How-to-upgrade-MySQL-5-5-to-5-6-5-7-or-MariaDB-5-5-to-10-x-on-Linux

Plesk by default does not use /home and also does not set up partitions, that is on OS side when you install it. You can for example change the location for the sites data, mail, etc. manually...

I would suggest contacting our support team, to help you further To sign in to support, please go to Plesk If you bought your license from a reseller, your reseller should provide support for you. If the reseller does not provide support, here is an alternative...

any errors when you did try to start it with that variables?

Yes it is expected as you chroot is given to the system user of the subscription so in short all files under that subscription. If you want the access separated you would need to add the subdomains as a new subscription.