Recent content by Martin Dias

Hello, Please reach out to our CS team: Contact Us - Plesk Support Will Help They can help check your license and help you reach the support team.

Are you running PSA on an external database or locally? [database] tls.enable = true; It is only to be used if you have the Plesk database hosted remotely

Check: /usr/local/psa/var/modules/acronis-backup/srv/log/main.log /var/log/plesk/panel.log for errors related to it If you see errors like: {"status": "failed", "fail_reason": "timeout_exceeded"} or Unable to mount recovery point You might need to increase the default timeout for Acronis...

@LordReaper I uploaded a small empty extension that I used a lot when I was still working in the support team, to my github: GitHub - ArashiKorosu/ext-global: Customize Plesk CSS and JS You can install it like this: plesk bin extension --install-url...

You should be able to see some error when you try it either on the /var/log/maillog or on the domain logs

Over SSH, can you check if the module is enabled? apache2ctl -M | grep proxy_uwsgi If you have no output, you can try to enable it: plesk sbin httpd_modules_ctl -e proxy_uwsgi

https://support.plesk.com/hc/en-us/articles/25811034192407-How-to-install-old-version-of-Node-js-in-Plesk-for-Linux

If they add the subdomain webmail manually and make a forward, then it's not a bug that you cannot set up webmail there, since Plesk cannot add a web configuration if it already does exist for something else. But also depends on how they did set up that forwarding.

Under Tools & Settings > Webmail do you have them enabled?

Hi, we already have these requirements on our radar and are investigating it, at the moment I cannot provide an ETA for it. Thank you for the post

Ok, I caught the wrong domain on my 1st reply: $ echo "01 LOGOUT" | openssl s_client -connect 212.132.109.245:993 -servername mail.tv-eberbach.de 2>&1 CONNECTED(00000003) 4017145F30750000:error:0A000126:SSL routines:ssl3_read_n:unexpected eof while reading:../ssl/record/rec_layer_s3.c:316: ---...

From what I can see, you texting the web port for the SSL on mail. That won't give you correct results. Checking the mail port on the IP and domain you provided in screenshots seems that the SSL is correctly provided: $ echo "QUIT" | openssl s_client -connect <redacted>:465 -servername...

At the moment it is planned for Q4 2025, this might change depending on multiple factors

I cannot reproduce it on my side, I suspect that the library is missing or damaged in the template, can you check if its present and if it matches the original? [root@10-69-45-10 ~]# ls -la /var/www/vhosts/chroot/lib64/libtinfo.so.6 -rwxr-xr-x. 2 root root 183208 Oct 29 2024...

What SSH access does the user have enabled?