Recent content by PatrickSR

The preupgrade checker errors with the following: Parallels Panel pre-upgrade checking... WARNING: After upgrade you have to add write pemissions to psacln group on folder C:\inetpub\mailroot\pickup. Please, check http://kb.parallels.com/en/111194 for more details. ERROR: The system was...

Igor, I tried both suggestions but still not resolved. I notice when I hover over the Retry link, or any of the menu items (Personal, Shared, or Public) that the browsers status line is showing the following root url: https://mydomain.com:8443/smb/file/index/type/ It does not exist...

Hi Igor, Thanks for the update, unfortunately it did not resolve the issue. I looked into the fs/private folder and there is a folder already 55f8eca04dad52a6294923ae0e5a37c0. I also ran "%plesk_bin%\file-sharing.exe" --sync from the cmd prompt, but it still does not work. From the File...

Had the same problem and opened a ticket via my server provider. Here is Parallels response: Hello, Parallels reports this was caused by a bug: In file Plesk\admin\htdocs\domains\databases\phpMyAdmin\libraries\session.inc.php I have uncommented line...

Thank you. Please let me know if any further information is required, or the dev team would llike access to my installation.

I tried restructuring the virtual directory private/admin to personal/admin but it did not work. It seems plesk is not configuring this right when it creates new websites. Is this a known bug? Let me know if you need any more info Plesk Panel 10.3.1/10.4.4, Windows Server 2008 Standard SP2 /...

I had already tried that, and had to manually re-install the msi package afterwards as even though the package was un-installed, it did not re-appear in the Updates and Upgrade list. It again installed v 5.3.9. However last night I received an email stating that Plesk was successfully...

Yes, and furthermore if you read my initial post, I am already updated to the latest updates using the Updates and Upgrades link. When I click Add Components, the PHP 5.3 component is already installed so I can't add it again. And the version installed is 5.3.9. I ran the msi from the...

I have the latest version off Plesk installed with PHP 5.3 update. It only installed PHP 5.3.9. According to http://kb.parallels.com/en/113306, PHP was updated to 5.3.10 in MU#16. I have the latest microupdates installed. Where can I get the PHP 5.3.10 Plesk install? Thanks Patrick

Plesk 10.3.1/10.4.4 When I go to the File Sharing tab for a domain I get the following error: Internal error: The directory does not exists "admin" When I click on the menu item More>Add Folder I see the following: New folder will be created inside the following folder: Personal/admin...

problem solved. It took a ticket to my server provider to tell me what they had set the password to.

I am trying to log into the plesk mysql psa database using the following command: mysql -P8306 -u<plesk-admin-id> -p<plesk_admin_password> psa I am using the same administrator account id and password that I use to log into the control panel but I get access denied for user...

Ok so looking at IIS I see in the website an files application, but its url is vhosts/fs?? Now i'm really confused. Do all webspace file sharing happen from this url?

I have a new install of Plesk Panel 10.3. I have created a subscription for my website. When I manage the Webspace from the Power User View and go to the Files tab, or click on the Manage Files link under the Files section I get the following error: Internal error: The directory does not...