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Recent content by Robin McDermott

  1. R

    Issue Charset Issue

    Not a problem...I appreciate your thoughts.
  2. R

    Issue Charset Issue

    We are not using this with a database application so are these questions related to MariaDB relevant?
  3. R

    Issue Charset Issue

    We are using Plesk 8.3.19.
  4. R

    Issue Charset Issue

    We migrated to a new server in December and have noticed issues with the display of some characters in our web application: Dvorský Years ago when we had this issue, we added: in Additional Apache directives to HTTP and HTTPS for each affected domain to overcome a similar problem with...
  5. R

    Issue How to change the location of the CGI-BIN

    Thanks for your thoughts. I was able to set it by doing: /usr/local/psa/bin/domain -u domain.com -cgi-mode webspace Then I had the dropdown option to select where the cgi-bin is located and this solved my problem.
  6. R

    Issue How to change the location of the CGI-BIN

    I have forgotten what i need to do to display the options to change the cgi-bin location so it looks like this: Right now, on the domain I am setting up, it looks like this: Thanks in advance!
  7. R

    Issue Problems Issuing a Let's Encrypt Certificate

    Hmmmm, good guess Raul! I think that is, in fact, the issue. Will talk with my host, Aptum, and ask them if that is the issue and to open up the port. Will report back.
  8. R

    Issue Problems Issuing a Let's Encrypt Certificate

    Do you mean this one? http://mydomain.com/.well-known/acme-challenge/SDVleuJRLDYtRanIfyX4fPZOifKWaxYnHXKb1v_huuU: When I try to open it with my domain in the url, I get: SDVleuJRLDYtRanIfyX4fPZOifKWaxYnHXKb1v_huuU.N9e1xU5mklpy6psQYrgc3xKppNA7Ti9jjodp94Kyfhs I do not have an IPv6 record for...
  9. R

    Issue Problems Issuing a Let's Encrypt Certificate

    I assume so since I am able to display the website via http.
  10. R

    Issue Problems Issuing a Let's Encrypt Certificate

    When I try to issue a Let's Encrypt Certificate, I get this following: I do have a hardware firewall...but didn't have this problem with my previous server which was behind the same hardware firewall.
  11. R

    Issue Unable to connect to FTP via

    Perhaps they are not. In filezilla, I am able to get into the site if I specify Active in the Transfer setting and Only Use Plain FTP in the Encryption. Otherwise I am not able to access the site via FTP. So, is it safe to assume that this is the issue? I have been going around in circles with...
  12. R

    Issue Unable to connect to FTP via

    I am having trouble connecting to my website via FTP. I am using Filezilla and here is what I get: Status: Disconnected from server Status: Connecting to [IP Address]:21... Status: Connection established, waiting for welcome message... Status: Initializing TLS... Status: TLS...
  13. R

    Issue Unable to send emails using SMTP

    Here is a follow-up to this issue and how I resolved it. Thanks @Maarten for suggesting TWICE that I subscribe to Plesk Support to address this issue. The service was exceptional and I appreciate knowing that I can always access this resource in the future for a very reasonable $10/month. The...
  14. R

    Issue Unable to send emails using SMTP

    Unfortunately, I have my server through Aptum, so they are supposed to provide support, but I am getting nowhere with them, and I am pretty desperate at this point. This can't be that hard. I would be happy to pay someone to help me solve this issue.
  15. R

    Issue Unable to send emails using SMTP

    Thank you for this information. I do have the authentication set with an email address that is on the server and the associated password for that email box. Here is my log from the old server which used Qmail. The new server uses Post-Fix since Qmail is no longer available. Both are...
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