Recent content by Yaroslav_T

Hello! You are right about this issue - Can't search using polish characters after update to 1.6.14: Missing LF after literal size · Issue #10121 · roundcube/roundcubemail This is a recent bug in the Roundcube 1.6.14 on their side. We've created an article to address this concern while the...

Hello, Unfortunately, there is no way to do it, as well as no workaround or plans to implement this feature.

Hello! Under the hood, the list of services is populated by the command "plesk bin service --list". This command returns only system-level services that Plesk recognizes and manages using the OS service manager (systemd/init.d), e.g.: nginx - Core web server service managed by systemd fail2ban...

Hi! DDoS attacks can usually be diagnosed/found when examining the web server domain logs. In the Log Browser, there are no methods to check for these logs - the System/Plesk/Action_log tabs do not provide the exact evidence for such attacks. There are, however, KB articles that can help...

Hi! There is no "official" way of hiding the buttons in this menu, but there is one alternative - to hide them from CSS, effectively not displaying the elements on the screen. Please refer to this KB article - https://support.plesk.com/hc/en-us/articles/14520982547095 You'll need to find the...

Hi Thomas! You may check these settings in Plesk > Tools & Settings > Update Settings. Depending on the option in panel.ini, you will either have something like this: with [updates] systemUpdatesTool = 0 without the option or with [updates] systemUpdatesTool = 1 In case of "Automatically...

Hi! Looks like a bug #PPPM-13825 - check this article https://support.plesk.com/hc/en-us/articles/12389292223383 You have to connect to the server via SSH, rename the database and rebuild it: mv /var/lib/plesk/mail/outgoing/data.db{,_bk} /usr/lib64/plesk-9.0/remote_mail_restore/mail_outgoing_restore

Hello. I'd consider checking "/var/log/plesk/task-manager.log" to find related errors/messages because it's not clear why the service is constantly trying to start itself

Hi! First, let's sort out the logs. Based on the IDs, there are 3 emails in the logs: 9E3A125A131F, S852542, 17D7825A1382. The first one has only one line in the logs: postfix-local[852542]: 9E3A125A131F: Could not change Return-Path in message envelope(SRS): No at sign in sender address So the...

Hello! The issue you reported is a bug we are currently fixing. The developers are struggling to release the fix shortly (I believe this week but can't give any particular ETA). You'll see it in the Change Log - the reference for the bug should be "PPPM-14834"

Hi! In addition to the previous reply, there should be "/opt/psa/admin/conf/task-manager.yml.sample" file where you can get the content above. Also, depending on the errors in "/var/log/plesk/task-manager.log", there can be other causes of the missing/corrupted file (assuming that you don't just...

Hello. It's not clear what is the "internal email transfer software" your admin is referring to. If possible could you provide a screenshot and the exact steps of what he is doing to transfer the emails?

Hi! It's cause on the next tab you probably have the 2nd service plan for resellers (so it's 1 on one tab and +1 one on the other =2 )

Hi. MFA only available for Plesk entities, i.e. Plesk admin / reseller / customer / smb_user (anyone who can log into Plesk UI). Since the Webmail user does not fit in that paradigm, the only option is to configure MFA manually, e.g. RoundCube provides a plugin for that - How to setup 2FA for...

I've just tested this behavior on my old Plesk 18.0.57.5 and the latest 18.0.62 and the behavior and/or items in Restricted mode is still the same. So the issue appears to be to the specific settings for a specific additional admin or the settings of the Restricted Mode