• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
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  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. W

    Issue Can't use IPv6 address for backups

    So I wont post my productive space, I've setup a test scenario. My FTP-Server IP is: [2a02:8071:4100::5164:7a8d:33cb:c67] or ipv6.38i.de From the bash of my Plesk-Server this works (with lftp, same with filezilla): lftp :~> open ftp://ftpuser:[email protected] lftp...
  2. W

    Issue Can't use IPv6 address for backups

    Thanks for your reply. I've tailed (tail -f) the pmmcli.log. And nothing was logged, if I changed the Hostname. It seems that the file is only written if I leave the screen but I can't leave because of the following errors: In case I entered the IPv6 address I got: Server name is invalid. In...
  3. W

    Issue Can't use IPv6 address for backups

    Hello! I've tried to use a IPv6 address as an FTP Backup location. But it seems that Plesk can not handle IPv6 addresses nor resolve domain names with only a aaaa-record (and no a-record). I there any workaround for this issue? Is it planed to fix this in future, because Plesk already supports...
  4. W

    Scheduled Tasks - PHP script doesn't work

    Hi UFHH01, thank you very much! I added /bin/bash as shell, that solved my problem.
  5. W

    Scheduled Tasks - PHP script doesn't work

    Hello, I have created a scheduled task, that should run a php script from my httpdocs directory. When I run the script in the same menu where I created it, it works perfect. No errors. If I run the same script from the list of scheduled tasks, it doesn't work. The same if it runs automatically...
  6. W

    Wrong calculation and notification while using service plan add-on

    Thanks for your reply. I tried to do so, but the form returns "No valid support code given" (in German: "Kein gültiger Support-Code angegeben"). I've a cloud server at HostEurope, so what can I do?
  7. W

    Wrong calculation and notification while using service plan add-on

    Hello, maybe this is not a bug, but a poor side-effect, that confuses customers. Steps to reproduce: create a service plan with 1 GB of space and a notification, when 1 GB is reached. add an add-on with 5 GB of space copy 1.2 GB files to that webspace Behavior: the user gets a...
  8. W

    [SOLVED] Problem with upgrade to 12.5.30 Update 10

    Thanks for your reply. Your KB entry wasn't the solution but brought me up to search for other keywords in the KB, which finally leads me to the solution: http://kb.odin.com/en/127305
  9. W

    [SOLVED] Problem with upgrade to 12.5.30 Update 10

    Hello bsass, thank you for your hint, but /usr/local/psa/bin/repair -v installation is working proper on another plesk system. It seems that I can't run any plesk command (expect the bash parts, like /usr/local/psa/bin/pleskbackup --help). Today I tried to migrate my data to another plesk...
  10. W

    [SOLVED] Problem with upgrade to 12.5.30 Update 10

    I tried to run the utility directly with the following error: # /usr/bin/sw-engine /usr/local/psa/bin/repair -v installation Warning: require_once(api-cli/CliUtilityRunner.php): failed to open stream: No such file or directory in /opt/psa/admin/plib/api-cli/repair.php on line 4 Fatal error...
  11. W

    [SOLVED] Problem with upgrade to 12.5.30 Update 10

    Thank your for that advice! I tried the plesk repair -n which runs well on another plesk system. But here I've no success. It seems like that I can't run any plesk command.. # php -v PHP 5.3.10-1ubuntu3.21 with Suhosin-Patch (cli) (built: Oct 28 2015 01:43:56) Copyright (c) 1997-2012 The PHP...
  12. W

    [SOLVED] Problem with upgrade to 12.5.30 Update 10

    Even if I got no replies I think this could be a serious problem. I can't access my hosting panel (https://<name>:8443). Only the SSL connection as shown in the browser is established successful. I've no chance for diagnostics, plesk doesn't log anything!! /var/log/plesk/panel.log - no entry...
  13. W

    [SOLVED] Problem with upgrade to 12.5.30 Update 10

    I've tried to update my odin/plesk installation from 12.5.30 Update 7 to 12.5.30 Update 10. Since that I can't access my 8443 odin panel. My autoinstaller.log was lost during the reboot, but when I start the cmd line autoinstaller the last message I receive is: # tail -f...
  14. W

    Mistake in german translation

    Dear Plesk Team, if you go to website & domains and click on a wordpress app installation you got two sections: general and settings (or german: Allgemein und Einstellungen). Then you have four items: E-Mail-Adresse des Administrators (administrators email) wachtwoord (password) Sprache der...
  15. W

    Track back backup warnings

    If a backup completed with a warning it's not easy to track back when the failure happened. WARNING: (hosting object 'mywebspace.xxx') Not all the data was backed up into /var/lib/psa/dumps/clients/mywebpace/domains/mywebspace.xxx successfully. For security reasons, backing up is...
  16. W

    Problem with FTPS backup repositories (incl. workaround)

    Thanks a lot, the problem was fixed in Update 30. Happy new year! http://download1.parallels.com/Plesk/PP12/de-DE/parallels-plesk-12.0-for-linux-change-log.html#1218-u30
  17. W

    Problem with FTPS backup repositories (incl. workaround)

    Dear Plesk team, I've tried to setup a ftps backup repository. It has always fails with an error: "Transport error: unable to list directory: Curl error: Access denied to remote resource" or in the logs: /opt/psa/admin/logs# cat migration.log (...) Curl error: Login denied [./ftp.cpp:559] The...
  18. W

    All backups fail in Plesk 9.2.1

    You can avoid this problem by inserting values for the affected e-mail accounts. Something like: INSERT INTO spamfilter (username,preferences,reject_spam) VALUES ('[email protected]','true','false'); You have to repeat this each time, after adding an e-mail account! Please remind that this...
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