• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. P

    Question Spamassassin - sitewide or individual mailbox bayes database?

    I'm hoping someone can clarify wether spamassassin uses a sidewide or per mailbox bayes database. The following doco refers to a sitewide database - Training SpamAssassin to Work with All Mail Accounts on the Server But this doco refers to an individual database -...
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    Issue support.plesk.com causes Safari to crash

    support.plesk.com and any articles on the support site causes memory in Safari to balloon to gigs within around 20 seconds and causes Safari to repeatedly kill and reload the page due to significant memory usage. Does not occur with Chrome nor Firefox. Running on macOS 10.13.6 with Safari 11.1.2
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    Resolved Cron ASL errors started today

    Wow has it been 2 years since the last set of ASL errors? :) It's happening again today. To re-iterate the temporary fix the last time this happened, copy the latest config in /var/asl/rbc/etc/asl/config/ as /etc/asl/config Look like atomicorp broke something and need to push out a fixed aum...
  4. P

    Question Installing Wordpress through Plesk with www.domain name

    I tried that but the www still didn't show in the URL when installing Wordpress via the APS package.
  5. P

    Question Installing Wordpress through Plesk with www.domain name

    That won’t work will it? WordPress is only listening for domain.com so it won’t respond to www.domain.com
  6. P

    Question Installing Wordpress through Plesk with www.domain name

    When installing Wordpress through Plesk, it doesn't give you the option to install it under www.domainname.com, it only lets you choose domainname.com. Apart from installing it manually outside of Plesk is there a way to do this?
  7. P

    Resolved Error updating license key

    I’m embarrassed to say that my card expired [emoji15]
  8. P

    Resolved Error updating license key

    Has anyone else's license stopped updating lately? I'm getting the following error when retrieving the license manually: Updating Plesk license key: [2017-09-16 09:08:22] ERR [panel] KeyUpdate Result code: 2 Unspecified error [2017-09-16 09:08:22] ERR [panel] KeyUpdate Result desc: License key...
  9. P

    is php 7.1 planned ?

    What Igor said. I just upgraded to 17.5 from 12.5 (a 2 stable version jump) a few weeks ago and it went very well. I was scared to do it but now I'm glad I did.
  10. P

    Question Any point having Nginx in front of Apache 2.4

    Thanks for the reply [emoji106]
  11. P

    Question Any point having Nginx in front of Apache 2.4

    I understand that the purpose of having Nginx in front of Apache as a reverse proxy is to reduce memory usage essentially. This was the thinking when Apache 2.2 was commonly used and I totally get it. Nginx handled connections better, used less memory while doing it, etc etc. Does this logic...
  12. P

    Question Statistics not updating for Resellers?

    Bump. I get a feeling it's only me that's seeing this problem?
  13. P

    Question Statistics not updating for Resellers?

    If you go into Tools & Settings -> Summary report -> Full report, do Reseller statistics show for anyone else? Mine are showing 0's for everything.
  14. P

    Forwarded to devs Domain count incorrect for resellers

    TITLE: Domain count incorrect for resellers PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx 17.5.3, Debian 7 64-bit. PROBLEM DESCRIPTION: The domain count is incorrect for resellers when accessed via Resellers on the left panel, clicking on the reseller, then clicking on View more...
  15. P

    Resolved Domain count incorrect for resellers

    TITLE: Domain count is incorrect for resellers PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx 17.5.3, Debian 7 PROBLEM DESCRIPTION: The domain count is incorrect for resellers when accessed via Resellers on the left panel, clicking on the reseller, then clicking on View more...
  16. P

    Resolved Wordpress Toolkit auto updates

    Figured out why I can't see all 3 options, it's because i'm on 12.5 instead of Onyx. So in the case of Wordpress Tookit on 12.5, does the auto update function do major or minor updates?
  17. P

    Resolved Wordpress Toolkit auto updates

    I don't have the option to choose Minor or Major & Minor, I can only enable or disable auto updates.
  18. P

    Resolved Wordpress Toolkit auto updates

    I have a question regarding the auto update function of the Wordpress Toolkit. Since Wordpress already updates itself automatically, what does the auto update function do if I enable it for a site?
  19. P

    Question is plesk 17.5 an update or a new version?

    I agree with Lilunex. Onyx can't be both 17.0 AND 17.5, especially when each version is in different phases (17.0.17 is in the late adopter phase and 17.5 is in early adopter phase). If you want to stick to the naming convention then 17.5 should get a new name.
  20. P

    Resolved Unable to choose Onyx from Linux installer

    Nevermind, found the answer. It's because i'm running a 32-bit VM and Onyx only supports 64-bit.
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