• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. G

    Resolved Apache reload/graceful restart causes Apache segfault

    In one case, changing reload to restart only in /etc/logrotate.d/mod_security solved the issue. In other cases, I had to do it in both files.
  2. G

    Kaspersky cannot be installed in Plesk 12.5.30

    Hasn't anyone else met this problem? I cannot install Kaspersky Antivirus through Updates & Upgrades. Is this a bug of Plesk? Is it going to be fixed?
  3. G

    Resolved Apache reload/graceful restart causes Apache segfault

    I had the same problem (CentOS 7, Plesk 12.5). It started when I installed mod_security. As far as I understand, it occurs at logrotation, because both /etc/logrotate.d/httpd /etc/logrotate.d/mod_security contain a line for httpd reload. Apparently, they happen simultaneously and cause the 'seg...
  4. G

    Kaspersky cannot be installed in Plesk 12.5.30

    Cloudlinux 7.1 x64 Plesk 12.5.30 All updates are installed. When I try to install Kaspersky Antivirus from Updates & Upgrades, I get: In /tmp/autoinstaller3.log I can see the error: I saw the same error at: http://talk.plesk.com/threads/plesk-12-5-preview-feedback-thread.332549/page-7 but...
  5. G

    Automatic backup stopped working Parallels Plesk 12.0.18

    I didn't do any changes too. And no new user was added/altered (I would have been notified by rkhunter). Today backup completed successfully to all of those servers, without any modification from my side!
  6. G

    Automatic backup stopped working Parallels Plesk 12.0.18

    Suddenly we have the same problem in many of our servers: The backup is scheduled from Tools & Settings -> Backup Manager -> Scheduled Backup Settings
  7. G

    Outgoing Mail Control for subdomains does not function

    I have created it as a separate subscription.
  8. G

    Outgoing Mail Control for subdomains does not function

    Plesk 12.0.18 Update #38 Cloudlinux 6.6 Outgoing mail control functions properly for domains, but it does not count or limit subdomains. For example, if you have a subdomain like: sub.domain.tld and an email account on that subdomain, like: [email protected] then outgoing mail limits are not...
  9. G

    delete IP from Plesk

    Unfortunately I don't have access to that server any more. I will try it as soon as I'll get access.
  10. G

    delete IP from Plesk

    Did you find the solution? I have exactly the same problem. Plesk 12.0.18 CentOS 6.5 # /usr/local/psa/bin/ipmanage -r xxx.xxx.xxx.xxx String was provided for unescaped parameter host. Also, I get the following: # /usr/local/psa/bin/sw-engine-pleskrun...
  11. G

    Domain disk usage not shown corectly after upgrade from 11.5 to 12

    The issue is resolved. I installed the latest microupdates and today Plesk refers the correct disk usage.
  12. G

    Domain disk usage not shown corectly after upgrade from 11.5 to 12

    I have exactly the same issue. Did you resolve it? Could you share the solution?
  13. G

    CSF on Plesk 12 server

    I found the solution. Apparently in Plesk 12 sendmail cannot be used. It should send emails through Plesk's SMTP (postfix or qmail) IP 127.0.0.1 should be added in white list (in Plesk -> Tools & Settings -> Mailserver Settings) and should be added to LF_ALERT_SMTP parameter of csf.conf...
  14. G

    CSF on Plesk 12 server

    We installed CSF on a Plesk 12 server (CentOS 6.5). It seems to work fine, I can see in /var/log/lfd.log that it blocks IPs, but I don't receive any email. I have set the LF_ALERT_TO parameter to my email address, and have enabled all email alerts in /etc/csf/csf.conf. No logs are recorded...
  15. G

    Plesk 11 : dbbackup failed: Unable to restore database : 'C:\Windows\TEMP\localhost\

    I finally managed to fix the problem. The problem was at the source server. I had to add write permissions to user: NT SERVICE\MSSQL$InstanceName (NT SERVICE\MSSQL$SQLEXPRESS in my occcasion) to folder: D:\Paralllels\Plesk\PrivateTemp\ of the source server. Then the migration completed...
  16. G

    Plesk 11 : dbbackup failed: Unable to restore database : 'C:\Windows\TEMP\localhost\

    I created folder D:\Paralllels\Plesk\PrivateTemp\' and set the same permissions as in 'C:\Program Files (x86)\Parallels\Plesk\PrivateTemp\', but I still get the same error. All of our Windows installations have the same structure (with data in D) and until Plesk 11.0.9 never faced the same...
  17. G

    Plesk 11 : dbbackup failed: Unable to restore database : 'C:\Windows\TEMP\localhost\

    I have a similar problem. WIndows 2008 R2 SP1 Plesk 11.5 MSSQL 2008 R2 SP2 When I installed Plesk I chose as Data Folder 'D:\Paralllels\Plesk\' instead of 'C:\Program Files (x86)\Paralllels\Plesk\' I am trying to migrate from Plesk 9.5. All MSSQL databases failed to restore with error: But...
  18. G

    Nginx, 504 Gateway Time-out

    Have you tried the solutions provided above? Edit your /etc/nginx/nginx.conf and alter those parameters in the 'http' section (set timeouts according to your needs): send_timeout 120; proxy_read_timeout 120; proxy_connect_timeout 120; If they are not there you may add them or create...
  19. G

    Plesk puts deleted logs to C:\Recycler

    Windows 2008 R2 SP1 Plesk 10.3.1 Plesk creates every day a folder in: C:\Recycler\{86066D57-9347-46a7-B4DB-971D9EF36D29}. That is not the recycle bin. Recycle bin, which is at: C:\$RECYCLE.BIN is empty. That folder (the first one) contains all the deleted access_logs of our sites and...
  20. G

    plesk backup fails on databases since MU#44

    azurro you saved us! We didn't know that our backups didn't contain db backups until we accidentally found out today! The problem still exists in Plesk 9.5.4 (CentOS5) with latest microupdates installed (which is 27)! I wonder, shouldn't parallels have provided another microupdate which...
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