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We can confirm that applying subscriptions to all our clients has indeed fixed this issue.

We have gone to MU25 on both resource and destination server.. Still have the same issue

Thanks :-) It is urgent but I will manually migrate the data today...if you need anything else just PM me PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE Parallels Plesk Panel 11.0.9 MU #24 CentOS 6.3 (Final) 64bit And Parallels Plesk Panel 11.0.9 MU #23 CentOS 6.3 (Final)...

No. We do migrations several times a week (as a way of creating mirror testing senarios) "Free Assistance Program require 10 business days to complete" is not a useful timescale. Also we are migrating from Plesk 11 to plesk 11 which is notcovered by the free assitance ! The migration worked...

We have NO special characters. The accounts are ismply set to no hosting once they complete migrating accross. We regularly migrate our sites for testing purposes and they have always worked correctly until roughly update #23 #24 PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Parallels...

Migration Hi, We have the exact same problem. Migrating from server to server on Cent OS 6. Databses and accounts move accross ok, but no hosting files are transferred. CentOS 6.3 Plesk 11.0.9 Update #23 Error : failed with return code 1. Stderr is Wrong syntax for command's '-login'...

A quick suggestion that I believe would improve the Plesk Panel product. It would be really useful for my company if we were able to set up multiple backups schedules within Plesk Panel. If we could also set up multiple FTP repositories to use in conjunction with multiple schedules that would be...

Is there any news on whether the ability to add SRV records with TLS as the protocol is coming to PLESK soon? We have 4 PLESK servers running version 11.09 on CentOS 6.2 which host DNS for all schools within our county. Microsoft LYNC is being rolled out to the schools and we need to be able to...

Hi, Just a quick suggestion based on feedback from some of our customers. The current display of documents via the documents tab in WPB is large icons. The display of documents when creating a link is similar. Once a customer has a few documents uploaded, it can be quite hard to quickly locate...

Having done some research I have identified the problem is with the CSS code. The piece of code that creates the gradient background for the watermark seems to be at fault. If you remove the gradient watermark and select a solid colour (as I have done on the above barlby site) all the hyperlinks...

-------------------------------------------------------------------------------------------------- PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Parallels Plesk Panel 11.0.9 MU #8 CentOS 6.3 (Final) 64bit PROBLEM DESCRIPTION Links on websites created in Web Presence Builder are not...

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Parallels Plesk Panel 11.0.9 MU #8 CentOS 6.3 (Final) 64bit PROBLEM DESCRIPTION Full server backup to FTP Repository failing. Total CPU usage goes up to something silly e.g. 894814% used. This seems to be for Wait-IO according to CPU usage...

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Parallels Plesk Panel 10.4.4 MU #29 Linux 2.6.18-194.26.1.el5xen (CentOS 5) 64bit PROBLEM DESCRIPTION Multiple image upload within Gallery Module does not work when using Internet Explorer 9 STEPS TO REPRODUCE Launch Web Presence Builder...

Thanks very much for this information Anton - it proved very useful to us. When we examined the /usr/local/psa/admin/logs/sitebuilder.log file for a site that would not import, we found an entry that referenced a file that could not be parsed. For example: 2012-04-05T16:13:29+01:00 [INFO]...

--------------------------------------------------------------- PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Parallels Plesk Panel 10.4.4 MU #20 Linux 2.6.18-194.26.1.el5xen (CentOS 5) 64bit PROBLEM DESCRIPTION When using "Import from Sitebuilder 4.5" function within Web Presence...

Hi Custer, Thanks for the reply. To the best of my knowledge we are using version 10.4.4. At least that is what it says on the toolbar in the web presence builder editor. If you go to www.manfield.n-yorks.sch.uk then you can see the order as published, and there is also a screenshot there that...

Does anyone know of a way to control the ordering of pictures when displayed in the image gallery module in Web Presence Builder? While you can control the order of the pictures as displayed in the editor (i.e. the order in which you upload them), once you publish the site the pictures are...

Thanks for your reply eilko. I will investigate your recommendation. The product info. says that it scans the server OS as well so it could be what we are looking for.

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE CentOS 5 with Plesk 10.4.4 (64 Bit) [from System Overview>> Linux 2.6.18-194.26.1.el5xen 10.4.4 Update #8] PROBLEM DESCRIPTION AND STEPS TO REPRODUCE Scheduled Backup of full server returns errors. Error is produced for each customer that has...

I have a web server hosted with 1 and 1 running Plesk 10.4 on Linux CentOS 5 (64bit). I would like to install anti-virus software on this server to protect the underlying OS and all the files hosted on it. 1 and 1 have recommended ClamAV. However, I have noticed that Parallels provide 2...