• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

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    Issue Mails not configurable anymore

    Hi there, I'm running Plesk Obsidian Version 18.0.63 Update #1 with Ubuntu 20.04.6 LTS. Today I've seen that I've I go to a subscription > Mail I cannot create Mailboxes/Users anymore. All settings are gone, expect Track Email Delivery. That's really bad. If I login via SSH I can see all the...
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    Issue Formatting of notifications (linebreaks, ...) is purged by Plesk Obsidian

    Hello, under Tools and Settings > Notifications I've created custom notifications with linkebreacks and other formating options inside. With the Upgrade from Plesk to Plesk Obsidian my complete formatting is purged and the notification and the text is send only with spaces. Notification...
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    Backup Manager DNS Resolution Problem

    TITLE: Backup Manager DNS Resolution Problem PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx, Version 17.8.11 Update #46, Ubuntu 18.04 PROBLEM DESCRIPTION: I can't setup a remote location under FTP Storage Settings with a domain which is not hosted locally. It got the error: I've...
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    Issue Backup Manager - DNS resolution problem

    Hello community, I want to setup a remote ftp storage for plesk backups. I've the same configuration already succcessfull running on another server. So this is a bit strange.... Under FTP Storage Settings I insert the servername which is NOT the local hostname and also the user credentials...
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    Issue Can't use IPv6 address for backups

    Hello! I've tried to use a IPv6 address as an FTP Backup location. But it seems that Plesk can not handle IPv6 addresses nor resolve domain names with only a aaaa-record (and no a-record). I there any workaround for this issue? Is it planed to fix this in future, because Plesk already supports...
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    Scheduled Tasks - PHP script doesn't work

    Hello, I have created a scheduled task, that should run a php script from my httpdocs directory. When I run the script in the same menu where I created it, it works perfect. No errors. If I run the same script from the list of scheduled tasks, it doesn't work. The same if it runs automatically...
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    Wrong calculation and notification while using service plan add-on

    Hello, maybe this is not a bug, but a poor side-effect, that confuses customers. Steps to reproduce: create a service plan with 1 GB of space and a notification, when 1 GB is reached. add an add-on with 5 GB of space copy 1.2 GB files to that webspace Behavior: the user gets a...
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    [SOLVED] Problem with upgrade to 12.5.30 Update 10

    I've tried to update my odin/plesk installation from 12.5.30 Update 7 to 12.5.30 Update 10. Since that I can't access my 8443 odin panel. My autoinstaller.log was lost during the reboot, but when I start the cmd line autoinstaller the last message I receive is: # tail -f...
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    Mistake in german translation

    Dear Plesk Team, if you go to website & domains and click on a wordpress app installation you got two sections: general and settings (or german: Allgemein und Einstellungen). Then you have four items: E-Mail-Adresse des Administrators (administrators email) wachtwoord (password) Sprache der...
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    Track back backup warnings

    If a backup completed with a warning it's not easy to track back when the failure happened. WARNING: (hosting object 'mywebspace.xxx') Not all the data was backed up into /var/lib/psa/dumps/clients/mywebpace/domains/mywebspace.xxx successfully. For security reasons, backing up is...
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    Problem with FTPS backup repositories (incl. workaround)

    Dear Plesk team, I've tried to setup a ftps backup repository. It has always fails with an error: "Transport error: unable to list directory: Curl error: Access denied to remote resource" or in the logs: /opt/psa/admin/logs# cat migration.log (...) Curl error: Login denied [./ftp.cpp:559] The...
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