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Hello plesk community, I receive hourly messages since today as follows: Subject: Cron <root@switchgear-development> /opt/kav/sdk8l3/bin/kav8update Loading engine... Current product version: 8.5.1.5 Initializing engine... Using xml-file: /opt/kav/sdk8l3/bin/settings.xml. LICENSE INFO: Key...

Hey there. I use Plesk Onyx 17.8.11 on Ubuntu 16.04.4. I am using the awesome new "advisor". The tool suggests me to enable the firewall. I click activate. It loads for a few seconds. And then a message appears: "Unable to confirm firewall rules management." Which log file do I have to...

Regards community, this is my problem: When trying to reach my plesk panel website (https://domain.com:8443/) plesk returns a website saying "Server Error 502 Bad Gateway Web server received an invalid response while acting as a gateway or proxy server.". So I can't login to my webpage...

Hey there, I have multiple domains using plesk onyx with let's encrypt. One certiciate of domain A seems to be auto-renewed. Another certificate of domain B seems to expire within a year and seems to be "static". Both certificates are managed/created by the extension. How would I turn the...

Hello there, how can watchdog be configured, that I only receive a notification on error/alert events. If the security scan is successfull, no mail will be sent. How to achieve that? This is how it looks like at the moment:

Hello there board users, on my mailserver there is one specific mail-account which receives success messages from postfix, when sending mails. The success message says everything is fine. Howevera ll the other mailserver users are not getting those success messages, they are just working fine...

Hello there, I started to restore a whole backup (but forgot to check "send email after completing the backup task"). Now the backup is ongoing and in the backup manager it shows that it is working. But is there any chance to get information on how much of the data is transferred? Or what...

Hello there community, I have two Subscriptions and two system users for each Subscription A - User A Subscription B - User B Now I want to change the Subscription A and assign User B for the subscription. I follow these steps to do it: 1. Open Subscription A 2. Click Hosting Settings 3...

This question has its origin at stackexchange - superuser, but they've told me to rather ask this here in the support forum. So here it goes... I am currently using wordpress 4.4 I set up background updates but when I execute them it says 'Something went wrong. Unable to locate WordPress Root...

Hello there, I am using plesk 12 and can't set ftp user quota. The domain is assigned to a subscription that has a hard-disk limit. Also quota management is enabled. See the following two screenshots. Do you have any idea how to enable that I can set the ftp quota for the user in...

Hello there, I have a very common issue with bind. I am using plesk 12. It is not starting due to permission issues. /var/log/syslog Jan 27 10:37:31 h1862523 named[2646]: loading configuration from '/etc/named.conf' Jan 27 10:37:31 h1862523 named[2646]: open: /etc/named.conf: permission...

Hello, I've created a new ftp user in plesk. And this user can't login. Even when I try it on localhost. The message in the logfile is the following: Dec 30 12:44:42 host proftpd: pam_listfile(proftpd:auth): Couldn't open /etc/ftpusers Dec 30 12:44:42 host proftpd: pam_unix(proftpd:session)...

Hello there forum users, I am operating a plesk 12 on ubuntu 14. I configured plesk to use horde as webmailservice. But currently there is an issue with the .htaccess file. This is what /var/log/apache2/error.log says: /usr/share/psa-horde/.htaccess: <IfModule not allowed here My question is...

Hey there, I want to use Apache2 directive "ProxyPass". I've got little experience with plesk. So I would really appreciate your help: Where and how would I manage this Apache 2 setting: ProxyPass /folder/sub/ http://google.de Another question: Do I have to create subfolders...

Hey there. I just want to make a backup of: - my www - my emails/emailsettings - one specific folder - mysql db's But now there is a problem. I need to backup that into a local folder. Can you tell me how to tell plesk WHERE to backup those files to? I can't see a "output" folder...

Hey forum, I just wanted to set up a joomla page on my plesk server - running under fcgi. So thats what I did: I added a subdomain on my domain. -> smb/web/view Then I changed the hosting-settings -> /smb/web/settings/id/ There I changed from [X] PHP-Support (as Apache-module) to...

Hey Team I just found out that your "panel_preupgrade_checker.php" got a bug. It failed for my server at check #24 and stopped there: [2012-07-06 03:20:56][INFO] ==> STEP 24: Checking the availability of Plesk Panel TCP ports... [2012-07-06 03:20:56][FATAL_ERROR] Unable to get IP address...

Hello there! I just wanted to install Plesk 11.0.9 manually. Will it break my previous install? My problem on this thread is solved now. So I guess for this problem there should be another thread. Besides my first question there is the main question: Why does this happen: I dont...

Hey there! I just started the upgrade via https://server:8443/admin/update/product/ It loaded the installer. Then a summary showed up. It informed me about apparmor and some other stuff. So I stopped apparmor by myself. " sudo /etc/init.d/apparmor teardown" I reloaded the upgrade...