• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Search results

  1. S

    Backup and Restore failed

    So I just tried to restore a backup created today. This is the error and what I am being presented with: Failed to restore site from backup Unable to import database. Error message: mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead WARNING...
  2. S

    Backup and Restore function not working as expected?

    So I started a new server and I'm studying new tools. I have never used WP Toolkit before, but I said to myself, let's see what Plesk has done. I'm generally a supporter of the "manual" process, but as I said, it's a new server, so I told myself to try some things. Problem with Backup and...
  3. S

    Resolved Performance Booster and MariaDB 11.4

    I just set up a new server on AlmaLinux 9.5. Everything seems to be dandy. Still have not added any customers, so no domains no databases either. I was scouting through some of the settings and noticed this (see my screenshot). Is this normal behavior? Not a trouble for me, alternatively I'll...
  4. S

    Input Cgroups Manager is now a free-to-use feature

    I expected a bit more noise about this. Cgroups is finally free :) https://www.plesk.com/blog/product-technology/how-to-use-cgroups-manager-increase-website-performance-through-resource-isolation-linux/ Thank you!
  5. S

    Question So where is Customize Subscription now??

    I am really frustrated by all the new "changes" they are "inventions". Latest Obsidian update. How the hell do I customize a specific Subscription expiration date? They keep changing appearances and tabs in each update. Official docs most definitely don't apply (I just went thru them). It used...
  6. S

    Resolved Roundcube - remove option to change inital password

    I've just had a somewhat weird request from a client. Well it's not actually weird but it's a request so there it is. Asking here because I can't find an option anywhere. So Plesk Obsidian, Centos 8 - latest everything. We have 20 individual subscriptions, 20 domains on that specific server...
  7. S

    Question Obsidian Dark mode

    Is there Obsidian dark mode or at least some consideration about it? Note that this is not feature request - just simple discusion. My server provider (Hetzner) few days ago shifted to Dark mode and it's being great. Especially in long night sessions. I am finding it logical that most of us are...
  8. S

    Input Hack scare from Plesk team - not nice

    Yeah i received newsletter from Plesk about Imunify AV Premium. Just wanted to say: NOT COOL When i get email from Plesk starting with subject "Myname - Your website may be at risk" - i almost had heart attack?!?!?!?!!!! What were you thinking? Seriously i almost dropped from my chair. Not...
  9. S

    Resolved Let's Encrypt SSL issue on shared hosting (when using port 8443).

    I'll try to describe my problem by describing my process (perhaps i am doing something wrong in the order). Plesk Version 17.8.11 Update #50. Fresh install few days old, trial. Everything default. VPS edition. ‪CentOS Linux 7.6.1810 (Core)‬ I intend to use it to host three different domains...
  10. S

    Question Inconsistent and confusing Plesk update messages

    Few days ago i installed Plesk. So far so good. One small thing is unclear. See my screenshot of Plesk Home screen. It clearly says "System is up to date". I installed from official repository and updated few packages automatically. Plesk Update and Upgrade settings: Automatically install...
  11. S

    Resolved FTP Account option missing on new installation.

    Please see screenshot (and disregard other available option in existing installation) I am pretty sure it has something with Subscription Settings but not sure what? I double checked and on new Plesk installation Subscription Plan - Additional FTP accounts is set to 3 yet for some reason i...
  12. S

    Resolved Plesk For Linux on Hetzner Cloud CX ???

    Ok i am stumped. Does anyone have any experience with Plesk on their Cloud products? In past Hetzner had various "vServers" options. CX20, CX30 etc. You could rent one CX30 VPS and then from your Robot you could easily purchase and install Plesk editions. ( Plesk/en – Hetzner DokuWiki ) I have...
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    Resolved Perfomance issues, timeouts for single subscriber - out of the blue

    Yeah this seems interesting. So i have like 41 subscribers, and 41 domains on web admin edition. All is working fine from start, all others are working fine but..out of the blue one specific subscriber as of today is having problems. Like 504 gateway timeouts...I know for a fact that...
  14. S

    Issue SPF fail randomly

    I have terrible issue which i can not resolve. Basically i have VPS, Plesk Web Pro, several subscribers, several domains. What i am worried about is that some of my customers randomly get bounced undelivered emails. But here is the problem. On online tools such as MX tools i am getting all...
  15. S

    Resolved PTR DNS record and email going in to SPAM (can't wrap my head around it)

    Hello guys. I'll cut it straight to the point. I SIMPLY DON'T UNDERSTAND PTR. Probably it's language thing (not native english speaker) but no matter which tutorial i see i am getting lost by the end of it. And yes i found few threads with sameish subject here but it appear that i don't have...
  16. S

    Resolved Fail2ban adding legit customers to ban list

    I have a problem which i could not resolve by myself. It happens randomly but on often basis. Allow me to describe. There are more of users not jut specific one but for description i am only using "Customer A". Customer A only interaction with my server is through their Outlook email clients...
  17. S

    Issue Charming strange SMTP issues

    Ok recently i added another customer on to my server and we have issues i simply can not debug. Here is strange issue. When sending "new" emails from Outlook they are just fine. They are being sent (and they are not marked as spam). But whenever client use Forward or Reply function all these...
  18. S

    Resolved Customers can't access plesk panel after update

    Yesterday i updated to Plesk 17.5.3 Update #4 and all other packages are definitely updated to latest version. Server restarted. After that update (17.5.3 Update#4) every customer on every domain under subscription can't access their Plesk panels anymore. It worked great and smooth up until i...
  19. S

    Resolved Individual subscription - Roundcube Webmail 500 Internal Server Error

    Little bit of an issue here. I have 5 subscriptions on my Plesk Onyx server. Webmail works on all of them - only one particular user is getting this error and can not login to his email webmail.domainname.something is currently unable to handle this request. HTTP ERROR 500 I am trying to...
  20. S

    Email goes in to spam (old story)

    Spent few days i am out of ideas. Not sure what am i doing wrong. All emails i sent goes into spam (gmail, yahoo, outlook) I am sending screenshot of my dns zone (domain is pointed to cloudns and works wonderfully everything works jsut this email thing).. I added keys in to my DNS zone at...
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