• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. H

    Question Target hostname(s) for license manager and updates?

    Could someone provide me the target hostnames for both Plesk license retrieval and update retrieval?
  2. H

    Resolved Any way to migrate a site from 18 to 17?

    Curious if anyone knows of a way to migrate a site from Plesk 18 to 17? I have a very unique use case where this is going to be required. I don't care much about passwords in case that matters, from a backup export with or without pass phrase perspective, but do need all the email and all the...
  3. H

    Question XML API <upload> to place files on websites?

    Hi all, curious if the Plesk API 'upload' function can be used to place files on given websites by way of full path or other flags? Trying to figure out if we can perform SSL renewals which require placement of a DV file using just the API, so placement in the server's /var/www/vhosts/htdocs/...
  4. H

    Question Is there an equivalent for psa-watchdog to restart services on Ubuntu?

    Since Watchdog remains unavailable for Ubuntu 20LTS, is there a Plesk supported equivalent extension that accomplish the same service monitoring and automatic restarting? I don't know how this basic requirement is not built into the core Plesk software given a web server is not particularly...
  5. H

    Resolved fail2ban configuration via CLI?

    Is there a method of listing/enabling/disabling fail2ban jails via command line?
  6. H

    Issue Control time of day Let's Encrypt performs renewals?

    Currently Let's Encrypt seems to just fire off renewals whenever it feels like it if the number of days in advance is reached. Is there a way to set "off hours" or adjust a schedule on the Plesk side to not renew certificates during the middle of the day, given they require an outage from the...
  7. H

    Forwarded to devs UI bug when disabled PHP version is active

    Username: Hostasaurus.Com TITLE UI bug when disabled PHP version is active PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Centos7 x64 - 18.0.31 CentOS 7 1800201127.17 PROBLEM DESCRIPTION A customer had php version set to 5.4 FPM but that had been disabled at the Plesk global...
  8. H

    Issue Bug in hosting settings when installed php version is disabled

    A customer had php version set to 5.4 FPM but that had been disabled at the Plesk global level. Trying to access hosting settings or php settings at the domain level produced: ERROR: Method Smb_Form_Final_Web_Settings::__toString() must not throw an exception, caught Error: Call to a member...
  9. H

    Issue Database-related failures logged by watchdog and sw-engine-pleskrun

    We have a bunch of servers on both Onyx (17) and Obsidian (18) on CentOS 7 that have begun logging entries like this in syslog: wdcollect: Failed to connect to database server: SQLSTATE[HY000] [1045] Access denied for user 'admin'@'localhost' (using password: YES) sw-engine-pleskrun: PHP...
  10. H

    Question Let's Encrypt for ONLY alias domain?

    Anyone know a way to work around Plesk trying to get an LE cert issued for both the primary domain and the alias? For a website under development, the primary site may be pointed elsewhere, but it needs to be defined in Plesk with the real domain so the paths, email addresses, etc. are all...
  11. H

    Question CLI equivalent to setting Log Rotate at server settings level?

    Can someone tell me the command line equivalent to going into: Tools & Settings -> Server Settings -> "Force daily log rotation for all domains" and setting the log rotation count?
  12. H

    Issue Watch out for 17.8 cronjob bug

    Just wanted to let everyone know about a bug I've encountered with our first instance of 17.8 testing, on CentOS 6. If a subscription has its shell set to chrooted, even if you've overridden the shell to use for cron jobs, all your subscriptions' cron jobs will be set to a chrooted shell when...
  13. H

    Question Possible to use migrator when source is virtuozzo-based?

    We're attempting to migrate domains from a Plesk instance which I suspect is inside a virtuozzo container. Many of the typical /usr/local/psa/ files are missing and the web interface looks unusual. We have root access to the VM but that doesn't appear particularly useful given the lack of...
  14. H

    Issue How to require TLS 1.2 in postfix but still use roundcube? (centos7)

    Hello, I'm running into an issue with 17.5.3 when attempting to force TLS 1.2-only, which PCI requires in June. If Postfix is set to TLS 1.2 exclusively, roundcube can no longer send email: Apr 5 01:48:07 server postfix/smtpd[6952]: warning: TLS library problem: 6952:error:140760FC:SSL...
  15. H

    Question Any plans for an HA solution?

    Curious if there is anything on the roadmap for a version that implements any type of HA features, such as managing multiple servers and then we provide the load balancing on the front end? Example; Plesk manages nginx/apache config across two servers so SSL updates, etc. happen on both, we...
  16. H

    Question Explanation for Plesk 17 nicing httpd processes to 10

    Hello, I can't find any mention of this in the release notes or online docs, but it seems that Plesk 17 has added a behavior that starts apache reniced to 10 instead of standard priority. This has the effect of causing all spawned cgi scripts to also run at a nice value of 10. This may be...
  17. H

    Forwarded to devs SSL CA Cert not set in ProFTPd config

    TITLE: SSL CA Cert not set in ProFTPd config PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: CentOS 7 (but also any other), Plesk 12.5 and 17 PROBLEM DESCRIPTION: Plesk's ProFTPd config (/etc/proftpd.conf) adopts the same SSL cert used to secure the :8443 interface via these directives...
  18. H

    Issue Apache dies due to missing SSL certs

    We have hundreds of Plesk servers and at least several times per week, mostly during the nightly log rotation that Plesk schedules for roughly 4am local time, apache dies. It can also occur just from someone adding or removing a site from a server though. The cause of the problem is...
  19. H

    Question CBM & SSO alternatives, and API question

    With Onyx removing CBM/SSO for fresh installs, I was wondering if the API itself is still there, or that's been removed too? I see at https://www.plesk.com/features/control-panel-integration-options/ there's mention of other billing systems, and I assume they integrate in some way, so perhaps...
  20. H

    Resolved In case your Apache died on all your CentOS 7 servers tonight...

    Yum updates tonight installed: Updated: libselinux.x86_64 2.5-6.el7 Updated: libselinux-utils.x86_64 2.5-6.el7 Updated: selinux-policy.noarch 3.13.1-102.el7_3.7 Updated: selinux-policy-targeted.noarch 3.13.1-102.el7_3.7 Updated: libselinux-python.x86_64 2.5-6.el7 Updated: libselinux-ruby.x86_64...
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