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Hello. We have the following problem: Domain abc.com is hosted on our server, it has a hosted e-mail [email protected]. This e-mail adress keeps getting SPAM messages from an address [email protected] (where srv2.xyz.com is our server FQDN). What we understood by reading the headers (posted below) is...

Hello, Since we migrated to our new server, last sunday, we have a serious issue. We have our Plesk backups configured every night at 3am. The backup procedure seems to go fine. But at about 5 am, the server has a high load and httpd, mysqld, etc don't respond anymore. We then need to connect...

Hello, Sorry for mentionning "urgent" in the topic title, but it actually is, since we are progressively migrating domains from one server to the new one. On the new one, we configured Plesk to use the IP of the domain for SMTP, aswell as SMTP banner. This seems correct when we check...

Hello guys, Our first server is full right now. So we just setup our second server. Here is the setup: - ns1.fqdn pointing to srv1 - ns2.fqdn pointing to srv2 However, we can easily transfer the target of each of the ns to annother server as they are running on failover IPs. Now the...

Hello, I've done a search for plesk backup errors on the forums and I see many have an issue since they upgraded to Plesk 11. Since we upgraded to Plesk 11, the backups over FTP don't work anymore and we never had a notification or something. I don't know if Plesk is aware that this...

Hi all, We just upgraded to Plesk 11 and got a small issue since then. Before, on Plesk 10, when we would go to http://srv1.hostname.com:8443, we would directly get to the login page of Plesk. Sice we upgraded, when we go to the same URL, it first redirects to http://nsXXXXX.ovh.com (our...

Hello all, We just migrated to a new server: Plesk 10.3.1. The installation provided by the autoinstaller of Plesk was with PHP 5.1.6 (!!!). PHP 5.2 is needed by most applications our customers use (Magento, Joomla, etc). But we don't want to upgrade to PHP 5.3 as there are too many...

Hi all, We've accidentaly migrated from PHP 5.2 to PHP 5.2 with the autoinstaller. We cannot stay on PHP 5.3 for the moment as too much functions that our customers use are deprecated. We've tried downgrading via the autoinstaller but we get the following error: We've searched the...

Hello guys, A few weeks ago we had some issues with backup manager not doing properly the backup on our FTP (full server backup with all domains' content). We managed to fix the last issue and now we realize that again, our tmp backup folder is using more than 200 GB of space, appearently...

Hi all, We've configurer Plesk to do a full server backup on our remote FTP. Unfortunately, Plesk is also backing up in /var/lib/psa/dumps (I guess that's where it creates the backups before transfering them right)? But the problem is even while having configured we want FTP backup, no...