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We currently have a domain1.com setup on Plesk 11.0.9 Update #64. This domain has a dedicated IP and an SSL certificate for domain1.com. There is also a domain2.com which is an alias of domain1.com. Is it possible to add an SSL certificate to domain2.com without separating the hosting for the...

Bump...anyone? Does Parallels monitor this forum? Eric

I am running WPB 11.5 and I have a cPanel customer when he tries to create sites is getting failed FTP logins when he goes to publish his site. Supposedly this issue does not exist in 11.5. http://kb.odin.com/en/116453 I have another cPanel server also setup to use the standalone WPB and it...

I could not find it in the database. It appears to write these to the users .spamassassin/users_prefs file so I just grabbed them out of here. Eric

Where can I find a users Horde whitelist filter entries? I am using Plesk 11.0? Thanks, Eric

All of the IMAP connections will always show as being from localhost 127.0.0.1 not the actual IP address that is posting messages to webmail. Is there any other logs that would successfully tie the webmail login ID to the IP address? Is there a way to setup Horde to include the IP address of...

One of our Linux Plesk 11.0 servers is being used to send out spam via horde/webmail. Unfortunately, there are no identifiers like username etc in the email headers to identify what is being compromised to send out this emails. All I have been able to do is block the IP listed in the header but...

Thanks for reposting the documentation but I have already read it and I am not sure what the URL and password should be. I have tried just the server name http://myservername.com as the URL but this doesn't work. Is this expecting to be installed in it own domain or folder? Also, is the...

I have installed the Web Presence Builder on cpanel and got the following output. ./wpb_cpanel.run Creating directory wpbPackage Verifying archive integrity... All good. Uncompressing Presence Builder for cPanel................................................... Installing the Parallels...

I do have Tomcat installed but I don't believe any customers are using it. Would it be better to uninstall Tomcat or just disable this module if I want to see if this helps the issue? Eric

I am investigating a possible hack on one of my Plesk 11.0 servers and I believe it is related to mod_jk. I don't believe I have any customer sites needing this module so is it safe to just disable mod_jk in under Tools & Settings -> Apache Modules and just uncheck this module? I just wanted to...

I seem to have a persistent problem where every so often qmail stops delivering mail and messages start piling up in the preprocess queue. When you've got 1000's of messages it is hard to figure out which one is the problem email. Does anyone have suggestions on tracking this down...

Ditto. Same problem here. Backups now failing on mutiple systems after last update. Anyone from Parallels listening? Has anyone opened a ticket with parallels yet? If not I will open someone so at least we know it is being worked on. Eric

Has anyone found the root cause of this issue? I am using the outbound spam module and want to continue using it so I would like to find what is actually causing this failure? Eric

FWIW I am using qmail which uses rblsmtpd so I would like to know if this version has logging ability. I will check out spamdyke. Thanks, Eric

Does the rblsmtpd shipped with Plesk 11 support the -v option so that rejected connections etc will show up in the log files? Eric

There are way too many emails to do this so let me ask what my second best option would be to get RBL's turned on. Option 1) Change the server to use only long names in the control panel and then make the other changes I want. Then when done do the following: mysql> UPDATE misc set...

Hi I am using Plesk 11 and running into the following problem when I try to make changes to the mail server settings. Any change I try to make the panel gives me the following error. Unable to allow the use of short mail account names for POP3/IMAP accounts. There are mail accounts matching...

Hello, I've migrated a number of domains from a Plesk 9.5 to a 11.0.9 server. Some of the customers I've moved have complained about their statistics showing fewer than normal visitors. You can see from the statistics prior to the migration that there is a consistent amount of traffic. After...

OK nevermind. This did work afterall.