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Hello and thanks in advance. I have a problem with the mail setup. My server hostname is mail.domain.tld and has a certificate (Comodo - Positive SSL). It works great for my domain but the clients with their own domain are not working properly. I did setup autodiscover and if I test with...

Hello, Once again, we have problems to add CNAME with underscores. It was solved years ago but now we're unable to add them so we cannot add the microsoft DNS records for DKIM: selector1-DOMAIN-com._domainkey.DOMAIN.onmicrosoft.com selector2-DOMAIN-com._domainkey.DOMAIN.onmicrosoft.com

Hello and sorry in advance, it's not 100% related to plesk but it is a little bit because the problem came because of a file inside of one of the subscriptions. Today I had an email of OVH saying my server was hacked (it was nothing more than a wordpress plugin of a client messing around) but...

Hey Peter, thanks for the answer. I've been trying to do some research without success. With ps aux | grep php I see few "php-fpm: pool domain.com". Most of them have 1 or 2 processes, none taking more than that except root with those "php-fpm: master process...

Hello and thanks for the job you're doing, it's been more than 3 years since my last problem but this time I'm not able to solve it by myself. I'm receiving 504 into all the domains in the server but I'm totally able to login into the plesk panel. First it started with tons of scoreboard is...

Hello again, I solved the problem Jarrin but I don't know if this would be your solution too. As OVH's support team. This was caused because of the IPs failover of the server. I had 2 IP extra as failover of the physical IP of the server and 1 IP as extra IP for clients. They told me that...

Hello everybody. I have a dedicated server with different IPs (the main starting with 37 [this is the main ip of the server, eth0], few 178's...). This is the third year so I updated the license last january (it is supposed to expiry on Jan 22 again) without problems but this time something...

Nop, no connection at all. But if I send a mail directly from thunderbird to the mail which shows the error it works fine. 0F78F6916153: to=<p***@w***.com>, relay=***.mail.protection.outlook.com[IP]:25, delay=2.1, delays=0.54/0.02/0.19/1.4, dsn=2.6.0, status=sent (250 2.6.0...

The error is: People (jar@***.net in this case) send mail to p***@p***.com. That mailbox has a forward to p***@outlook.com and p***@w***.com (outlook365 mailbox). Server says: connect to ***.mail.protection.outlook.com[IP]:25: Connection timed out E1DF16916145 (the queueid)...

Hello guys, I have a little problem and I don't know what else to try. A couple of my clients want to forward automatically all the mails in a mailbox to accounts in outlook (hotmail and outlook365). If I change the config the forward to gmail it works properly. If I send mails to hotmail...

Solved. I finally found that the broken backup was in the /usr/local/psa/PMM/tmp. Then I changed the new path of the temporary backups to the /var folder and now I'm not lacking memory again.

Hello IgorG, Sadly yes, I already know that I'm lacking space. I did even a find /var/lib/psa/dumps -mmin -720 (last 12 hours) and it's empty now. All the files that I found there were size 0. /var/tmp empty aswell.

Hello guys, I've doing some research about this error, I already know that I'm lacking space in the temporary folders because of the last night backup. But somehow, I can't find the file (or folder) where those files are so I can delete them and have this resolved so I can again access the...

Hello and thank you in advance. I'm trying to copy a backup from the FTP server to the production server but I don't have enough space in the tmp folder. There is a way to change where the backups are temporary until the hole backup is on the server? In case the only thing to do is to change...

Hello Abdi and thanks again about your time, I don't think the port 25 is blocked, it's a OVH server and they don't block any port by default. I checked the manager to see if any of the IP were blocked and all of them were okey. I'll take care about the problem of the port on my own, thanks...

I already had that line in the main.cf and the file is physical (not a link as said in that post). It's just weird.

Nothing at all Abdi.

Hello and thank you in advance, My Plesk Panel stopped to send notifications a while ago, I don't receive mails when the backup are done, the clients can't receive their passwords if they need to reset... The mails are not being forwarded when they configure it in the panel (I receive a mail...

Hi all and thank you in advance for your time. I have PP 11.5 in a dedicated server named sv01.mydomain.tld and I can't find on my own the solution for the next thing. The main IP of the server assigned to my main domain is 1.1.1.1 while the clients are addressed to the IP 2.2.2.2 in the same...

Hello and thank you in advance, I'm trying to find a solution for a panel redirect as described in the title of the post. I would like to redirect my clients' panel to my main domain url. That way they won't see again that SSL error. I'm using Plesk Panel 11.5. As said previously...