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Hello and thanks in advance. I have a problem with the mail setup. My server hostname is mail.domain.tld and has a certificate (Comodo - Positive SSL). It works great for my domain but the clients with their own domain are not working properly. I did setup autodiscover and if I test with...

Hello, Once again, we have problems to add CNAME with underscores. It was solved years ago but now we're unable to add them so we cannot add the microsoft DNS records for DKIM: selector1-DOMAIN-com._domainkey.DOMAIN.onmicrosoft.com selector2-DOMAIN-com._domainkey.DOMAIN.onmicrosoft.com

Hello and sorry in advance, it's not 100% related to plesk but it is a little bit because the problem came because of a file inside of one of the subscriptions. Today I had an email of OVH saying my server was hacked (it was nothing more than a wordpress plugin of a client messing around) but...

Hello and thanks for the job you're doing, it's been more than 3 years since my last problem but this time I'm not able to solve it by myself. I'm receiving 504 into all the domains in the server but I'm totally able to login into the plesk panel. First it started with tons of scoreboard is...

Hello everybody. I have a dedicated server with different IPs (the main starting with 37 [this is the main ip of the server, eth0], few 178's...). This is the third year so I updated the license last january (it is supposed to expiry on Jan 22 again) without problems but this time something...

Hello guys, I have a little problem and I don't know what else to try. A couple of my clients want to forward automatically all the mails in a mailbox to accounts in outlook (hotmail and outlook365). If I change the config the forward to gmail it works properly. If I send mails to hotmail...

Hello guys, I've doing some research about this error, I already know that I'm lacking space in the temporary folders because of the last night backup. But somehow, I can't find the file (or folder) where those files are so I can delete them and have this resolved so I can again access the...

Hello and thank you in advance. I'm trying to copy a backup from the FTP server to the production server but I don't have enough space in the tmp folder. There is a way to change where the backups are temporary until the hole backup is on the server? In case the only thing to do is to change...

Hello and thank you in advance, My Plesk Panel stopped to send notifications a while ago, I don't receive mails when the backup are done, the clients can't receive their passwords if they need to reset... The mails are not being forwarded when they configure it in the panel (I receive a mail...

Hi all and thank you in advance for your time. I have PP 11.5 in a dedicated server named sv01.mydomain.tld and I can't find on my own the solution for the next thing. The main IP of the server assigned to my main domain is 1.1.1.1 while the clients are addressed to the IP 2.2.2.2 in the same...

Hello and thank you in advance, I'm trying to find a solution for a panel redirect as described in the title of the post. I would like to redirect my clients' panel to my main domain url. That way they won't see again that SSL error. I'm using Plesk Panel 11.5. As said previously...

Hi all and thank you in advance. I'm having a problem with webmail (both roundcube and horde). When I try to access webmail.domain.tld I see the plesk plesk page. The courious thing is... I do have another domain in the server (they have a different IP) with the same dns configuration...