• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
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  1. MorrisC

    Question Postfix Receipt Message with plesk_virtual service

    Is there anyway to change "delivery via plesk _virtual: delivered via plesk_virtual service" on the delivery receipt to something else on postfix via plesk? Thanks example ======================================================== This is the mail system at host XXXXXXXXXX Your message was...
  2. MorrisC

    Resolved Plesk Onyx Windows Update Error

    Issues: unable to connect to https://localhost:8447/add_components.html?secret=xxxxx&locale=en-US it shows error_connection_Timeout Tried: *I did a command line update, it shows error message error document empty exit code 1 Error Log: [2018-11-14 10:25:34] ERR [1] PHP Warning...
  3. MorrisC

    Question HTTP/HTTPS Outbound Dedicated IP

    I was testing the outbound ip of website with dedicated ip, it appears that it is using Plesk Linux default IP to do all outbound call. Anyway to use the website domain ip to use its own dedicated ip instead of routing to the default ip? Any tips on configuring source based ip routing when...
  4. MorrisC

    Resolved Failed to install Tools required for building Ruby gems

    Plesk Onyx Failed to install Tools required for building Ruby gems component " Errors.YumDownloadError, errstr YumDownloadError: [u'Errors were encountered while downloading packages.', u'plesk-gems-pre-0.0.1-centos7.16112413.x86_64: [Errno 256] No more mirrors to try.'] " I have attached the...
  5. MorrisC

    Question Plesk Onyx Windows FTP Using One Single IP

    There are two questions FTP Shared IP Is it possible to setup website on different public ip to use one shared ftp ip? FTP User Isolcation In windows environment, it has FTP User Isolation settings, for Plesk onyx, what is the allowed settings for FTP, either FTP root directory ( default ) or...
  6. MorrisC

    Issue Plesk Onyx Windows - PHP 7.0 Trojan Found

    My 5nine antivirus identified c:\Program Files (x86)\Plesk\Additional\PleskPHP70\ext\php_exif.dll as Trojan.Generic.20131480 Is that false positive? It is a fresh installation. Thanks
  7. MorrisC

    Client Email Received From Header IP

    On our server, we disabled mail function on php. Our clients are sending mails from their website through SMTP sendmail here is the problem Received: from localhost ([plesk-default-ip]) by smtp.gmail.com with ESMTPSA id w9sm2123415pbt.29.2015.09.11.14.23.42 for on that localhost ip, it is...
  8. MorrisC

    cdosys.dll issues via port 465

    Suddenly my cdosys mails can not use port 465 over SSL......Is it related to the fact SSLv3 is disabled or something, both the client and mail servers have SSLv3 disabled...or my cdosys.dll is corrupted.... the error message is -2147220973The transport failed to connect to the server. I can...
  9. MorrisC

    Plesk Licensing Server Issues for Plesk Windows

    All my plesk windows can not restrieve the updated license, all showing the following messages. I did not block the port and the ip is mapped to the new ip address as instructed in the knowledge base. Can anyone help me? *Note: my plesk linux all do not have those problems. Unable to connect to...
  10. MorrisC

    Reseller Self-created Service Plan Resource Usage

    When a reseller create a service plan themselves...is there any way to limit the CPU and memory setting for the application pool to recycle on their own created plan?
  11. MorrisC

    Subscription and PHP Max Memory Assignment

    When you create a subscription for a customer, there is a php max memory assignment in the service plan. I am wondering if the max memory is based on per website customer creates or it is based on per account...sorry for the dump question, just tired....and confused ...lol if it is based on per...
  12. MorrisC

    slow website performance with Perl and Python installed on IIS

    I noticed that all my client websites were as slow as a snail snot before uninstalling perl and Python. Is it normal that perl and python components slowing down IIS? I search online, it is a common scenerio for those two to slow down IIS. After I uninstalled perl and python as well as...
  13. MorrisC

    AWSTAT Issues When Having Default Document Setting in Web.config

    If you migrate your site from another hosting panel with web.config defined, and you are unable to view awstat on plesk windows, or you see default page saying something similar to "this is the page placeholder for awsstat...etc....contact your system administrator..." step 1. fix the default...
  14. MorrisC

    MSMTP Issue

    Since my mail server does not support TLS, therefore, I unchecked use secured encrypted connection. When I tried to use forget password for a customer's password, I encountered a problem as below: Dec 30 14:29:00 linuxpanel msmtp: host=xxx.xxxx.xxx.xxx. tls=off auth=on [email protected]...
  15. MorrisC

    Database Cloning Message Issue

    When copy a database, plesk would copy it but hung at creating the db user, therefore, the database cloning message keeps on showing Cloning the database xxxxxx to the database xxxxx. You will be notified of the progress by email (xxxxxxx). Any fixes ? *I checked if the database was copied...
  16. MorrisC

    Strange Plan Sync Error Message

    When I am syncing plans with subscription, it shows Error: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '16-servicePlanId' for key 'PRIMARY' Which table should I check for the problem in mysql database? Thanks Morris
  17. MorrisC

    Initial Message of SSH

    if you want to change the sign in message of SSH you can edit "/etc/motd" ( message of the day ) Thanks Morris
  18. MorrisC

    Ruby On Rails Installation Instruction for Plesk 12 on Centos

    Is there any instruction about installing ruby on rails for plesk 12 on Centos 6.x. So far I found it is only for Ubuntu at http://devblog.plesk.com/2014/09/plesk-and-ruby-on-rails/ There is another post regarding to install ruby on rails on plesk 12...
  19. MorrisC

    Database Copy Hung Again in New Version

    After the micro update, the database copy function started to hung even just for copying database with 4 tables with less than 10 rows of recrods. Although I followed the link below to remove the hung database copy and remove the unfinished database copied...
  20. MorrisC

    Setup Custom php.ini in plesk 12

    All the threads talking bout custom php.ini only apply to up to plesk 11 or non existance. I follow the documentation to setup per domain php.ini, it does not work. Anyone can give me a clear idea of the correct way to setup the custom php.ini for each domain. In addition, how come .user.ini...
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