Plesk Licensing Server Issues for Plesk Windows

[MorrisC]

All my plesk windows can not restrieve the updated license, all showing the following messages. I did not block the port and the ip is mapped to the new ip address as instructed in the knowledge base. Can anyone help me?
*Note: my plesk linux all do not have those problems.

Unable to connect to license server https://ka.parallels.com:5224/xmlrpc.
cURL error description: Failed to connect to ka.parallels.com port 5224: Bad access(7)

After that message, i did several tries, then it is showing

SQLSTATE[HY000] [2002] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.

 

[InderS]

Hi,
Please check if you are able to connect to the ka.parallels.com on port 5224 from your Windows Server

telnet ka.parallels.com 5224

 

[MorrisC]

Yes. I can connect through telnet to ka.parallels.com 5224

 

[MorrisC]

Looks like it was plesk licensing server was not working. It is working now. thanks