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Hi, when i use MariaDB with the Plesk Docker extension where to pass different configuration settings? Tried with environment variables in the settings interface inside Plesk but those seem not to be provided. I mean settings like heap table size, query_cache, tmp_table_size etc.pp. which...

I have a couple of mailboxes where the used storage inside Roundcube is not displayed, only "unknown". It seems it is a problem with huge mailboxes where more than 1 GB is used. On same domain another mailbox with only 40 MB it is fine. How to solve that?

We have set up a new server and on scheduled backup there is a setting to exclude all log files from backups. When activating the “Exclude log files” checkbox and saving it, the option is still not active after refresh or opening the site again. Can anyone confirm that there is a bug?

Hi all I wanted to use a cronjob configured in plesk to run a script in ruby (minuteman.rb). But I am not able to get it not working. Tried different paths but the cron fails. E.g: - /opt/plesk/ruby/3.2.1/bin/ruby: No such file or directory" - /opt/plesk/ruby/3.2.1/bin/: bad interpreter: No...

Following situation: We have a bigger online shop with PHP 7.4 FPM and Nginx + Nginx Cache currently. The performance slows down from time to time, especially when using Webmail (Roundcube) in parallel. In roundcube timeouts occur, opening mails is as well very slow and at the same time the...

Hi, I wanted to use the latest Ruby 2.7 and NodeJS 14 versions but didn't get them work for the user space. I installed them (before the new extension supported auto-upgrade). First installed the latest Ruby 2.7 on Plesk Obsidian. mkdir -p "$(rbenv root)"/plugins git clone...

Hi, i am wondering where exactly the configruation file vor MySQL can be found when using mysql in a docker container. But neither inside the folders used with "Volume-Mapping" nor below /var/lib/docker/devicemapper/mnt/<id>/* I am able to find the right one. I think a lot of you use this...

I am getting an error when using the mail import. Is there an option to increase/configure this limit or what is it about? X Failed to connect to the source server and copy mail messages [Details ausblenden] Command execution failed on the local server with non-zero exit code. command...

Hi there, I have a problem creating a new mail account: Error: mailmng-outgoing failed: ERROR:__main__:mails.domain_id may not be NULL Already checked some KB articles like...

Hi all together, I sucessfully created a docker container with the current MySQL 8.0.3 But when I try to provide it as a database server for all customers on <your_plesk_url: port>/server/db_server_edit.php the following error occurs: Server sent charset unknown to the client. Please, report...

Hi, i tried to use the Git Webhook-URL (...modules/git/public/web-hook.php?uuid...) on Plesk Onyx 17.5 and used it on bitbucket for push but it is not working and everytime I receive a 404: Request status: NET_ERR Elapsed time: 172ms Request time: 6 minutes ago (Wednesday, June 28th 2017...

Hi, has anyone indformation where to get the extension from Acronis mentioned here and visile in the screenshots on the pdf there? Acronis Backup Cloud Extension for Plesk I know that you have to have an account on acronis to use the functionality, but is the extension only downloadable there and?

Hi there, i was wondering if anyone of you has sendmail configured to use it in an chrooted environment and has instructions for it? CentOS 7.3 / Onyx 17.5.3 #4 Best regards

TITLE: phpinfo() in plesk not shown PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk 17.5.4 CentOS 7.3 x64 PHP Versions installed: 5.4.16 by OS vendor (disabled) 5.6.30 (FPM+FCGI) 7.0.18 (FPM+FCGI) 7.1.4 (FPM+FCGI) PROBLEM DESCRIPTION: On the page for the php settings you can click...

Hi, on the page for the php settings you can click on a link to show the current settings of the choosen php-version. When clicking on it, it doesn't show up instead an error message is visible that the informations could not be shown: "Fehler: Informationen über die PHP-Konfiguration können...

Hi, is there a possibility to change the suggested passwords inside plesk when creating a new ftp account for example to use a longer / stronger one? I know that there is a global setting for the password quality from very weak to very secure but the levels are pre-configured. But the settings...

Hi, last week I edited using Tools & Settings > PHP Settings > php.ini for all php-versions and saved it. The changes took already affect and websites still working fine. But the frontend remains in "update" mode. I am not able to edit php.ini again and restarting the services had no affect...

Hi guys, Regarding SSH access for customers you can choose between allowing only acces in/as "bin/bash (chrooted)" or the other types. As the chrooted can nearly do nothing except some very basic functionality like copy and move I would switch to 'usr/bin/bash'. The problem is that with that...

Hi there, maybe its simple a misunderstanding of how it works and someone can explain to me. Situation: - plan with e.g. webspace 50gb - unlimited mailboxes with maximum 10gb each - for the calculation of the used space the webspace and mailspace is used, so when I have used 6mb on mails and...