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Monty, thank you - actually looking into /etc/passwd didn't dawn on me... However, I think the more easy workaround to fix this issue is to manually move the line holding the ssh-username for a certain subscription somewhere before all the other ftp users of the same subscription inside that...

Multiserver, v17.5.3 System user according to GUI is ssh_user, however, the file owner according to grep domain.com /etc/passwd | head -1 is different: "ftp_user1" (ftp_user1:x:10009:1003::/var/www/vhosts/domain.com/httpdocs/foldera/folderb:/bin/false) # plesk db mysql> select * from...

How does Plesk (here, 17.5.3) handle mail limits when external mail-services are used? The question aims on the fact that I do receive notifications about exceeding a given limit (specified a max value globally and some other limits by subscription plans) but it it is neither enforced nor do I...

the following actions fixed the problem (for now?): In CLI: plesk installer update # run (micro) updates for plesk itself, this successfully updated my setup from #60 to #61 plesk repair all -y # tries to repair all errors found in the system Then, in GUI: Execute "Update All" So I mark it...

Thanks for your reply! The lock file seems to be generated the time I hit "Update All" - soon after again I'll again get the info "The System Updates tool is already installing updates in automatic mode. Please try later.". So, removing that lock file did not do the trick.

In regard to The System Updates does not work: The System Updates tool is already installing updates in automatic mode. Please try later. ... what to do, if there is no such process and still the GUI shows "The System Updates tool is already installing updates in automatic mode. Please try...

from Change Log for Plesk: 23 October 2018 Plesk Onyx 17.9 Preview 7 * Improved the “Change Your Password” screen: password strength is now checked on the fly, plus users can now create a strong password with one click using the “Generate” button. ... is this what I think it is? :) any chance...

And since we are there already: an additional url parameter "&login_name=1234567" in the reset password mail would be nice too ;)

Hey Plesk 17.5.3 By default, when an user wants to reset its panel user's password, it will be redirected to https://domain.tld:8443/ch_pass_by_secret.php?secret=abCxyZ at one point. Since I've set the password security to very strong I found many users being unable to deal with the error...

Probably related to Forwarded to devs - Docker(Redis) and Plesk Firewall It turned out that after enabling the firewall, restarting the docker service and then restarting the containers I had no wan nor lan connection within these docker containers at all. Interestingly, at one point after...

Hey Plesk 17.5.3#55 (multi server setup, hence not upgradable) I'm (unfortunately) running an odoo server within a docker. The database for this odoo inst is located on a remote host. The setup uses default ports (odoo: 8069, 8071 and 8072; redis: 6379, running in a docker as well on the same...

Hey I've got an old mail server that I have to migrate to Plesk. The mass of mail accounts existing does not allow me to reset every users password since the after-work (helping users to reset there passwords or re-configuring there mail clients) will take me way too much time. Also, as a...

Hello everyone Please not that my Plesk servers and my system mail address do not share the same domain name. Password reset mails can not be delivered since there is a problem in the sender address for this mails. I've setup a relay so system mails in general are send via...

Hey @Anthony Thanks again for the hotfix you've provided. I'll mark this thread as resolved since there will be a update for Plesk Multi Server at some day. If someone else is facing this very same issue I'd suggest to just post a comment here.

Hey This certainly could be a reason - I don't have a possibility to verify that though. However, if this is the case I would really would appreciate if there is some kind of limitation notice in available extensions (just something as simple as "tested on multi server environment y/n" since...

Hello again, got another one on extensions ;) Google Login (1.0.0-17 - installed from extensions catalog) option does not appear on login screen (Plesk Onyx Version 17.5.3 Update #33, Multi Server 1.2.0-494). Other extensions that (in my eyes) have a potential of conflicting with Google Login...

Hello everyone Having a multi server setup i find myself unable to successfully utilize any example extensions (zip upload - Category: Examples - Plesk Extensions) nor access my own dummy extension (created on my management node) since for both the output in browser after choosing a node will...

The response time of you guys is awesome :) Message from Plesk Sales Support: Please note, the Plesk product license key installed at the Management Node defines the maximum number of domains that can be hosted simultaneously throughout all the subscriptions on all the connected Service Nodes...

Hey @Anthony Thanks for your reply - I've contacted the support and post their reply (just for the record). Have a nice day

Hey everyone, good evening I'm having some troubles while retrieving a licence key one one of my nodes (that are part of a multi server setup, in case this does matter). "Next license key update" says 5th August 2017 - yet, I get the warning "The Plesk license is not compatible with the Plesk...