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Hello there, When I try to access to the SSL generation page ( /modules/sslit/index.php/index/proxy?dom_id=15&site_id=15) I get this error, I don't know how to solve ( Repair Kit seems to don't do anything )

Hello there, I've a VPS 8 CPUs 16GB of RAM with 2 WordPress and 2 Prestashop installations. The backend of one of the WordPress installation is very slow, almost 10s to open a page. The frontend is faster, but I'm using a lot of caching strategies. The load of the vps is around 1. How comes...

Hello there, I've a very high Load Average ( 12 on a 4 CPU - 8GB Ram VPS ) and a low RAM/CPU use, also iotop looks ok. How to determine the reason of the high load?

Hello there, I'm using the built in backup manager to backup on Google Drive my websites. Sometimes happens that one of my clients lost one (or some ) of his emails and ask me to restore a previous backup. I didn't found any graphical way to restore only the email and not the email + the...

Hi there, I'm running Plesk Obsidian 18.0.47 on Ubuntu 20.04.5 LTS. A client of mine noticed that often his emails are signed as SPAM on gmail. We did a quick test with mail-tester and looks like our setting are perfect ( Spam Test Result ) I tried to send an email from his account to a Gmail...

Hello, on my plesk server I have several WordPress installations, one of them is a multisite ( let's call it "multisite.io" ) I recently installed a new WordPress website (let's call it "recently.io" ), sometimes when I visit recenlty.io I get redirected to...

Hallo there, I have a laravel installations that runs on *.myapplication.it on a multi tenant mode. That means that based on the url that the user is calling is getting the same laravel installation but a different database. For example, if the user goes to foo.myapplication.it he will see the...

Hallo, Plesk is lying to me :\ Here in the screenshot you can see how Plesk says "Valid till the 3rd of May 2022, It will renewed automatically" But today is the 3rd of may and the certificates of my website are not valid :\ I've to issue them manually.. how to prevent this?

Hallo there, I'm using redis as a Object Cache for my WordPress installation and I'm very happy about the performance that I get out of it. Every month or so I get some warnings about redis and the connection get lost. I tried to debug the situation, but I think that the KISS solution is to...

Hello there, I'm trying to enable a user to login via SSH, if i try to login the user is logged in and logged out immediately. That's what I see in the configuration page of the user.

Hello there, my hosting company is selling vps "with plesk", but they are not crystal clear about the licensing. I just found out that my vps have a "Web Admin Edition" plesk license. Is it possible to enable python with this kind of license? all the documentation that I've found online is...

Hi there, I'm running Plex Obsidian 18.0.39 on ubuntu 18.04. For some reason when i select php options under my domains I can't select a different version of php. If i check under PHP Settings I have several versions of PHP installed but when I go under "services" it says that the service...