• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
    CentOS2Alma discussion

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  1. modronmarch

    Issue BUGREPORT / Typo on Website

    Hello WhizzHacks, Thank you for taking the time to report the issue to us! We'll fix the typo shortly )
  2. modronmarch

    Question The specified domain name is prohibited by the server-wide policy

    Hello Rasp, The first thing that springs to mind is that the parent domain name ("cut.com" if it is indeed the domain name you're using and not an example) is in the list of prohibited domain names (a feature that prevents a malicious actor from intercepting other people's mail on shared...
  3. modronmarch

    Question Block access to site, limit only from few IP addresses

    Hello CoyoteKG, There's one more way to limit access to a website using Plesk. Read this documentation topic for details. Hope this helps!
  4. modronmarch

    Resolved Plesk Backup Manager Missing

    Hey there ) Judging by the screenshot you've provided I think that you may have custom Power User view enabled in Plesk. It is meant to reduce clutter on the screen, but it hides a number of features usually available on the Tools & Settings screen. Can you please try logging in to the server...
  5. modronmarch

    Let's Encrypt extension

    Hello Danilo, Thanks for your feedback! We will look into updating this entry to make it more understandable.
  6. modronmarch

    Issue Unable to usee Onyx 1-click-Installer

    Hello TayfunA ) Looks like the following Plesk KB article fits the bill. Just a friendly reminder - it always pays to do a quick KB search before posting, as it can save you time waiting for an answer from the community (plus you get to feel like an "I can do it!" dude/dudette).
  7. modronmarch

    Question Accessing a not registerd domain

    Judging by the error message, you are using the "Quick Preview on a domain name in Plesk" option, which does not work if the selected domain name (dltmonemvasias.gr) does not resolve. [root@ppu12-5 ~]# host dltmonemvasias.gr Host dltmonemvasias.gr not found: 3(NXDOMAIN) Go to Tools & Settings...
  8. modronmarch

    Question Accessing a not registerd domain

    Hello batikiotis, You can use the "Website Preview" feature - it allows you to share a preview link that works anywhere in the world, even if the domain name does not resolve.
  9. modronmarch

    Issue Subscription Suspension

    Hello cozmik, Sorry to hear about your situation ( Having your service interrupted with no clear cause sure is a bummer! This being said, unfortunately, the community is unlikely to be able to offer much help. Plesk does not host any websites. It is a tool freepgs bought from us to manage their...
  10. modronmarch

    Resolved Plesk Admin Pages not accessable

    Hello Out2lunch, It looks like you're stuck in Power User view. There's a button named "Change View" in the bottom left corner - click it, and then click "Switch to Service Provider view". I think it should help :)
  11. modronmarch

    Question upgrade to Plesk 12.5 from Plesk 11.5

    Glad to hear that the upgrade went smoothly :) As for checking the license's compatibility with Onyx - unfortunately, I can't help you there - wrong department (sorry!). Just talk to the licensing support gals following the link in my previous message, they'll sort you out :)
  12. modronmarch

    Question upgrade to Plesk 12.5 from Plesk 11.5

    Hello D4NY :) Glad to hear that you're considering an upgrade :) By the way, why not go the whole hog and upgrade to Plesk Onyx, our latest and greatest release? You can read about it and its many amazing features here. As for the license, in short, if you have a lease license (one you pay for...
  13. modronmarch

    Resolved Fail2ban not banning

    Hello Wes :) We've published an article a while ago detailing the process of securing WordPress with Fail2ban. It can be found here - give it a look, perhaps it will shed some light on your conundrum :)
  14. modronmarch

    Issue Please help me... starting pleask error

    Hello there :) While it is hard to say what's wrong with the server from the screenshot alone, it looks like the system is unable to find some file it is looking for, so it might be worth a try using procmon to troubleshoot the issue. This being said, this is purely an IIS issue (as in, it is...
  15. modronmarch

    Resolved Backup restore error

    All I can say is that this being the default behavior makes absolutely no sense to me. It must be a bug of some kind. I did some searching and asking around - apparently, this is not a common issue, so no clear-cut solution has been forthcoming so far. I can recommend to wait for the word from...
  16. modronmarch

    Resolved Backup restore error

    Hello MiTo, Sorry to hear about your experience. Just to clarify, you did not change the Plesk license between the moment you took the backup and the moment you tried restoring it? Did you make any other changes (upgrading Plesk to the next major version perhaps) that could have affected the...
  17. modronmarch

    Question Import from ehcp

    Hello Lata :) Welcome to the Plesk community! While at the moment Easy Hosting Control Panel is not on the list of supported source hosting platforms, you can always perform a custom migration. It may take a little more effort, but you should be able to migrate to Plesk just fine! Read the...
  18. modronmarch

    Resolved Block secondary users from creating extra domains?

    Hello Chrisa :) Let's see if I can help you with your conundrum :) On a Web Admin license, you were restricted to creating additional users and managing their roles. So, if you wanted to grant a different person access to Plesk, you had to create an additional user for them, and to define what...
  19. modronmarch

    Question Migrate site from cpanel to plesk

    Hey there ) Welcome to Plesk, we hope you enjoy your stay :) More to the point, here's a link to the Plesk Migrator documentation. You're looking for the "Migrating from cPanel" section - the instructions within will help you migrate from cPanel in a jiffy :)
  20. modronmarch

    Resolved No health monitor with web admin license?

    Hello Timo, Unfortunately, at the present moment there is no way to access the Health Monitor in Power User view. A request has been placed to have this rectified in one of the future Plesk releases - for your reference, the request ID is PPPM-2857. See this KB article for more information.
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