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Search results

  1. SibProgrammer

    Resolved Plesk does not work after upgrade from 17.8.11 to 18.0.20

    Could you tell us your IP address at least (maybe via private message). Please also provide the output of console command: plesk version
  2. SibProgrammer

    Resolved Plesk does not work after upgrade from 17.8.11 to 18.0.20

    Please try in incognito window as well. If doesn't help we are needed in more details and most probably access to the server will be required. So as Anton already said please contact Plesk Help Center.
  3. SibProgrammer

    Important Plesk Obsidian Releases

    Thank you for your report. Unfortunately the small issue is related not only to Plesk but to Git extension itself. Please wait for Git extension update.
  4. SibProgrammer

    Forwarded to devs 403 Forbidden wont go away

    It doesn't look like a Plesk control panel problem. It seems /country/south-america is a directory and there is no any file listed as DirectoryIndex. I mean the directory doesn't contain index.html or index.php or something similar. Another reason of such problems can be .htaccess files with...
  5. SibProgrammer

    Issue Node.JS and SSL - Permission denied while trying to get certificates

    There is no need to setup SSL certification parameters inside your Node.js app. SSL certificate should be configured using Plesk web interface. Node.js app acts behind Phusion Passenger application server bundled with nginx or Apache (depends on your Plesk setup). It means if you open your...
  6. SibProgrammer

    Resolved Basic Guide for using NGINX with Web-Sockets

    Please read the following topic: Issue - Phusion Passenger WebSockets handshake issue
  7. SibProgrammer

    Issue Suspended Websites display Internal Server Error 500 instead of 503

    I didn't reproduced the problem on Plesk 17.0 either. Please try to create another domain (or subdomain) and check the behaviour. Maybe customized rewrite rules or some other settings has an influence.
  8. SibProgrammer

    Question What's chroot inside the /var/www/vhosts folder

    This directory is used as a template (for copying of the files) then you try to enable a chroot shell on the particular domain.
  9. SibProgrammer

    Issue Suspended Websites display Internal Server Error 500 instead of 503

    I can't reproduce your problem on the test servers (getting 503 error in case of Plesk 12.0, 12.5, 17.5). Could you tell me please which version of Plesk do you use?
  10. SibProgrammer

    Issue Plesk Onyx 17.5.3 Upgrade Failed

    Seems like you have either upgraded MySQL manually or modified /etc/my.cnf (or /etc/mysql/my.cnf) MySQL strict mode is enabled and prevents Plesk from upgrade. Check /etc/my.cnf (or /etc/mysql/my.cnf) file and remove the line with sql_mode parameter (or you can comment it out using ";" semicolon...
  11. SibProgrammer

    Question Event handler?

    You can fetch additional details via XML-RPC API afterwards. Here is the example of API call: <packet> <webspace> <get> <filter> <id>11</id> </filter> <dataset> <gen_info/> <subscriptions/> </dataset> </get> </webspace> </packet>...
  12. SibProgrammer

    Resolved fileinfo missing

    "fileinfo" is a PHP extension. You can enable it in "Tools & Settings". Go to Tools & Settings -> PHP Settings (under General Setting section) and select one of PHP handlers (it seems you are interested in PHP 7). Here will be the list of available PHP extensions. Select checkbox near the...
  13. SibProgrammer

    Resolved Trying to get NodeJS 8 to work. Need some help.

    Go to Extensions (left menu) -> My Extensions -> Node.js -> Go To Extension. Here will be the list of available Node versions. Click Refresh button and you'll see version 8 available.
  14. SibProgrammer

    Plesk Onyx 17.8 Preview

    As for phpMyAdmin the problem is confirmed and will be fixed in the next preview. Internal reference PPP-29419
  15. SibProgrammer

    Plesk Onyx 17.8 Preview

    Thank you for your report. We'll take a look.
  16. SibProgrammer

    Plesk Onyx 17.8 Preview

    Another way to play with latest preview is to use Docker image. If you have Docker installed you can run the following command: docker run -d -p 8880:8880 plesk/plesk:preview After that you can open the URL in a browser. E.g. http://localhost:8880 P.S. Default credentials: admin / changeme
  17. SibProgrammer

    Question Docker Customize docker run

    Unfortunately current version of Docker extension doesn't allow you to pass extra commands to "run" command. Maybe your problem could be solved via environment variables like MONGO_INITDB_ROOT_PASSWORD. See for details: How to enable authentication on MongoDB through Docker? and mongo/Dockerfile...
  18. SibProgrammer

    Install Django

    Try to disable nginx (Tools & Settings -> Services Management) or access the website via 7080 port (directly to Apache). What do you see in such case? Another thing is to check /var/log/apache2/error.log file for errors.
  19. SibProgrammer

    Issue Onix 17 not access the mobile application

    Mobile app is compatible. Try to re-connect ones again. Make sure you're entering the hostname, not URL and proper password. If the problems still exist, please provide the additional information: which mobile OS do you use, the output of "plesk version" command (via ssh under the root user).
  20. SibProgrammer

    Resolved Installatron and wordpress toolkit and apps catalog?

    Apps catalog and WP toolkit are integrated into Plesk. In general these options are more preferable than 3rd party solutions like Installatron. The apps installed via Apps catalog could be upgraded automatically or manually (depends on your preferences). The feature exists for a long time...
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