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Hello. Thank you for the report. You are right, according to Office 365 Germany endpoints document the different endpoints should be used. The extension uses two endpoints Sign in to your account and Home - Microsoft Graph but only first one could be overridden by the panel.ini . I submitted an...

Hello. Unfortunately, we cannot reproduce the issue. Could you please do the following steps: 1. Set FORCE_DEBUG_LOG to 1 in /usr/local/psa/admin/share/pmmcli/pmmcli-rc 2. Run the backup 3. Find the latest log file /var/log/plesk/PMM/backup..../backup.log. And post their parts from the line...

Could you try to remove this file /usr/local/psa/PMM/tasks/tasks.db? It contains a list of completed backup tasks.

Hello. Thank you for the report. The issue will be fixed in one of the nearest updates. As a workaround you could try to go by the following link https://yourDomain:8443/admin/backup/ftp-settings/ and uncheck 'Use FTP storage '

"Maximum number of scheduled backup files to store" limits full backups only. E.g. if you set the parameter to 3 you could create 3 full backups with any number of increments but when 4th full backup will be created the first one and all their increments will be removed: I created bug PPP-27349...

Hello. Could you please post screenshots of the "Backup Manager" (backups list) and "Scheduled Backup Settings".

The error was reproduced. I created the bug PPP-27343. It will be fixed in one of the nearest updates. Thank you for the report.

Hello. Could you please post output of the following commands: # plesk version # grep PGSQL /etc/psa/psa.conf

This is known issue PPPM-5405. It will be fixed in one of the nearest updates. You could use the following KB to fix this issue https://support.plesk.com/hc/en-us/articles/115000288365

Could you please send me PM with output of the following commands: # plesk version # ls -laR /usr/local/psa/PMM/tmp/

Hello. Could you post output of the following command 'ls -lah /usr/local/psa/PMM/tmp/'.

Hello, Giuseppe. Could you send me PM with ouput of the folliwing command. I will try to find root cause of the issue. /usr/local/psa/admin/bin/pmmcli --get-tasks-list Restore To remove blocked restore you could use the following commands: /usr/local/psa/admin/bin/pmmcli --get-tasks-list...

Hello, Milagre. Could you please run 'tar -tf <archive name>'. If this command will return listing without any error message please send me PM with your e-mail. I will create a special support ticket for you to get access to your server. Unfortunately, issues like this cannot be resolved or...

Hi, all. I've checked the content of MU#9. It contains all changes from KB 130278. Our test environment does not catch the issue on this updates. So I need your help. If you still have the issue could you please set "FORCE_DEBUG_LOG" to "1" at "/usr/local/psa/admin/share/pmmcli/pmmcli-rc" and...

Hello, Edi Duluman. I have tried to reproduce the issues with the same file structure but at the test server both files were restored. Could you please check 'logs' directory in backup by the following command: 'tar -tvm -zf /var/lib/psa/dumps/domains/bio365.no/backup_user-data_1612081319.tgz...

Hello. Could you please post output of the following 'plesk version'. I guess pmm-ras was overwritten by MU#9.

Hello. By default, password-protected directories created in site's docroot. Also you could try to find these file directly in backup archives by the following command: find /var/lib/psa/dumps -name *.tgz | grep mydomain | grep -E 'user\-data|apache\-files' | while read -r line; do echo...

Hello. This is not a bug. It seems your client created 2 tasks: The first with obj_type = 'domain' - backups one of subscription belongs to the customer. This schedule is accessed from subscription's backup manager. The second with obj_type = 'clients' - backups entire customer with all...

Yes, you can import the backups and restore them with unchecked options 'License key' and 'Server Settings' (optional). But I think Migration Manager fits better for your task because it allows you to avoid large backup archive creation.

Hello. Could you please post here or send me PM with the following log '/usr/local/psa/PMM/rsessions/20161130135404879/migration.log'. If it absent could you please post output of the following commands 'ldd /usr/local/psa/admin/sbin/deployer' and '/usr/local/psa/admin/bin/deployer --help'