• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
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    apache logs duplicated in /var/www/vhosts/*/logs and in /var/www/vhost/system/*/logs

    bump. i would also like to know the answer to this.
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    Resolved Juggernaut Security and Firewall Plesk Addon

    support guy got us sorted. somebody changed it to only block the service that was failing. deny list doesnt show properly in the current version if that is checked.
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    Resolved Juggernaut Security and Firewall Plesk Addon

    Yup i see entries in the /etc/csf/csf.deny file, nothing in the juggernaught gui. have opened a support ticket. thanks. tcp|in|d=587|s=162.219.29.134 # lfd: (smtpauth) Failed SMTP AUTH login from 162.219.29.134 (US/United States/162-219-29-134.alnitech.com): 5 in the last 3600 secs - Fri Jul...
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    Resolved Juggernaut Security and Firewall Plesk Addon

    Not sure if it was an update that did it, but at some point recently, our Deny permanently list shows as empty. I see lots of permanent blocks in the "advanced deny filters" area. I'm guessing the page is simply not reading the file properly. I can see temp blocks fine. any suggestions?
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    Symlink attack, how to block.

    Looks like a lot of this will simply go away with the inclusion of Mod_ruid2 in the next release of plesk. The other thing we can look at is migrate to cloudlinux+plesk. so far no issues with symlinks off in apache.
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    Plesk 12 Fresh Install -- CentOS7 -- 404 Not Found When Hitting Port 8443

    try by IP address, you might not have dns propogation yet.
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    Symlink attack, how to block.

    Using plesk 12 installed fresh from the official plesk ubuntu 14.04 iso. latest uppdates last week we had a mass defacement of websites via a symlink attack thru a compromised vhost. Looks like they gained access to their user and then wrote data to all folders it could find in that group...
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    FTP don't answer after Plesk auto-update

    Thanks for the quick response, we are actually already in the process of building a new server as you advise but it could be another month before we have everything ready to go and start migrating. In the mean time to fix the issue we would like to upgrade the current Ubuntu to 10.04.4 LTS but...
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    FTP don't answer after Plesk auto-update

    Hello We also have the same issue, xinetd fails to restart properly after Plesk MU updates. Restarting via command line resolves the issue "/etc/init.d/xinetd restart" This occurs on 2 of our Linux servers both running Plesk 12.0.18 on Ubuntu 10.04.2.LTS. We have since temporarily disabled...
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    One domain unable to view site stats from the panel.

    Resolved ...customer had their own SSL certificate installed. Llesk it the SSL cert listed in "other repository" instead of his own, never seen that before but since it wasnt required we just removed the ssl cert, restarted apache and the stats are now accessible.
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    suddenly licence problem and can't open ticket or chat or skype support

    Contacted support by phone +1 (425) 282 6400 and they were able to immediately issue me a new key, uploaded and all is working again ...give them a shout
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    suddenly licence problem and can't open ticket or chat or skype support

    we have the same issue here starting this morning, also on Ubuntu 10.04 with Plesk 10.4
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    DUMP_D_TMP variable ignored by Plesk

    We are running Plesk 11 (Ubuntu 10.04) with all PP updates including MU#7 and I can confirm it was still not writing to the directory in the psa.conf Dump_TMP_D variable. Parallels tech support ended up logging into our server and creating a "symlink" ...still nothing mentioned about why the...
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    DUMP_D_TMP variable ignored by Plesk

    DUMP_TMP_D variable ignored by Plesk Backups to ftp server fail because default temp dump location is too small to accept it. We've updated the psa.conf variable DUMP_TMP_D to point to a location with more space (/var/lib/psa/tmp) and then restarted psa service and ran another backup but it...
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    what means backup file in /opt/psa/PMM/tmp??

    We have this same issue, partition where DUMP_TMP_D is pointed is too small to accept the temp FTP dump so it cant upload to FTP server. We've tried changing DUMP_TMP_D to /var/lib/psa/tmp and restarted psa but the temp dump still writes to the original dir opt/psa/pmm/tmp. I found several...
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    Change IP Address of Server

    Change IP Address for Sitebuilder - FIX Here are the steps we made to get sitebuilder to work with a new IP address the following files all have references to the IP sitebuilder uses, edit each of them to use the new IP /opt/sitebuilder/config /etc/hosts...
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    Change IP Address of Server

    Change IP Address for Sitebuilder trying to change the IP of sitebuilder Have tried steps here http://kb.parallels.com/6254 but get the following error > sb_config --sb_host_ip 50.21.229.26 [FATAL] No suitable PHP found There were some configuration errors, check logs Logs saved to...
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    Change IP Address of Server

    running sitebuilder 4.1 on Debian 4 We changed the IP address on the server and lost access to sitebuilder. I updated the DNS for the master domain from where sitebuilder is called (sitebuilder.plesk01.cableweb.ca) and also tried changing it in 2 other files I found relating to...
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    PleskMEMTA event stops mail from getting delivered

    We are running Plesk 9.2.1 on Windows Server 2003 64bit with MailEnable Enterprise 4.26 Every now an then mail stops being delivered (very random, could be a week or more). The MTA logs shows that the mail is being delivered to the server just not to the mailboxes. Below is an excerpt...
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