DUMP_D_TMP variable ignored by Plesk

[Paul Muloin]

DUMP_TMP_D variable ignored by Plesk

Backups to ftp server fail because default temp dump location is too small to accept it.

We've updated the psa.conf variable DUMP_TMP_D to point to a location with more space (/var/lib/psa/tmp) and then restarted psa service and ran another backup but it still uses the original location for the dumps (opt/psa/pmm/tmp)

Theres other posts in this forum regarding this same issue and mentioning that variable not being recognized by plesk but no response from Parallels regarding why its being ignored ...the only solutions found were to create symlinks which were posted by other users.

While we appreciate the users input on how to work around this issue, we dont want to create symlinks, we want to be able to update a variable telling plesk where to dump its tmp ftp backup using the variable designed to do that.

Please tell me how we can get Plesk to respond to that variable in lamen terms

 

[IgorG]

Looks like this issue has been fixed since MU#7 - http://kb.parallels.com/114454
Also I see that you have created support ticket #1643256 Why you have not achieved a definitive answer out there?

 

[Paul Muloin]

We are running Plesk 11 (Ubuntu 10.04) with all PP updates including MU#7 and I can confirm it was still not writing to the directory in the psa.conf Dump_TMP_D variable. Parallels tech support ended up logging into our server and creating a "symlink" ...still nothing mentioned about why the variable would'nt work though