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Hello All After the latest Plesk patch ie 18.0.32, Trend Micro antivirus not allowing to run Panel, We have faced the issue only latest patch before that the panel works fine with the same Trend Micro Antivirus, Similarly, if we run reconfigurator or Plesk repair then some of the smartermail...

Hello All All plesk Onyx installation got installation error Run command by the following KB How to install older/testing Plesk versions using Plesk Installer Exception: Failed to solve dependencies: php-fpm-5.4.16-23.el7_0.3.x86_64 requires php-common(x86-64) = 5.4.16-23.el7_0.3...

Hello All Seems to plesk bug, not detecting smartermail latest version 100.0.7242 Integration error: Incorrect Content-Type: must be textual to extract_string, JSON to extract_json. at getVersion()(SmarterMail::Common::provider::getVersion line 22) Reconfiguration error C:\Program Files...

Hello Any one integrated with SmarterMail Server 100.0.6928 build ? Let me know how to activate the smartermail I can able to integrate smartermail. However I can not able activate , All my domain not sync with plesk 17.8.11 Let me know get new fix for smartermail 17 The error is...

Hello All I have found the following error while integrating new smartermail 16.3 with Plesk onyx 17.8.11 System.Exception: SOAP ERROR: GetDomainDefaults() failed: Error code 0x803d0000. Error message: There was an error communicating with the endpoint at...

I have found latest Plesk do not support other sever backup restore and found the following error Unable to decrypt data: Data error (cyclic redundancy check). (Error code 23) at BCryptDecrypt() at (AesCryptProvider::decrypt line 143) at (zif_plesk_symmetric_decrypt line 2338) I have...

Hello, Any one can look at www redirect not working any more under preferred domain setup , without www works fine and none also not working I have serveral domain all working under plesk 12.5.30 , Now i have upgrade plesk onyx 17.5.3 existing all redirect working while new domain created...

Hello, I just want to know whether plesk planning to launch 64 bit version ? Right now plesk support only 32 bit application like MySQL, tomcat, apache , mssql etc I think 32 bit application certain limitation for memory, processor, connection etc. Thanks Binesh

The following error is displayed my AWS windows2012R2 plesk The operation you were performing failed. You can retry the operation with or without changing its parameters. You may also want to report this problem to our support so that we could help you as soon as possible. Access is denied...

I try to install tomcat 7 plesk 12.0.18 , The tomcat not able to install on new Redhat 7 server. Thanks Binesh

I can not able to install nginx on my plesk 12.5 (commercial web hosting edition) Thanks

Let me know possible to upgrade tomcat 5.5 to 7. So far plesk not supported tomcat 7 upgrade in Linux box. Please help me upgrade option Thanks Binesh

Hello All I trying to create authentication Key in SSH with plesk 11.5.30 CentOS Linux box I followed the following KB article to create authentication key. http://kb.parallels.com/en/114665 http://kb.mediatemple.net/questions/1626/Using+SSH+keys+on+your+server The authentication key not...

We have plesk panel 11.5.30 with php 5.4 version. The problem is some of the my sites works only in php 5.3. How can I downgrade php version or how can run multiple php in single server. Referred KB article not helped http://kb.parallels.com/en/111711 http://kb.parallels.com/en/118378...

Hello I have faced the following ftp backup error in windows plesk 11.5.30 Transport error: unable to send directory to repository: Transport error: unable to put local file C:\Program Files (x86)\Parallels\Plesk\PrivateTemp/repo_transport_tmp_01cf171bcedd7710\backup_1401220130.zip to...

I have the problem windows server with plesk 11.5.30 Today I have removed existing domain from plesk and recreated same domain from plesk . Plesk got error Error: Class not registered (COM Error 80040154) at Can't CreateInstance(MEAOPO.PostOffice) (Error code 1) I can not able recreate...

Hello Support Team, - Plesk 11.5.30 Plesk tomcat 7 manager is visible to each domain IP , We need to stop tomcat manager access. Let me know how to stop public access to tomcat manager ? I refer the following web link to disable tomcat manager but no solution...

Hello, I am using plesk 11.0.9 and I want disable ssl anonymous authentication. A vulnerability exists in SSL communications when clients are allowed to connect using no authentication algorithm. Let me know how I can disable anonymous authentication Plesk apache + nginx running...

My server receive constant error message in mod_jk.log [error] ajp_service::jk_ajp_common.c (2562): (ajp13) connecting to tomcat failed. [error] ajp_send_request::jk_ajp_common.c (1578): (ajp13) connecting to backend failed. Tomcat is probably not started or is listening on the wrong...

I have strange issue my VPS . For accessing horde webmail is problem For example http://webmail.domain.com then horde webmail able to redirect correct page. However the login page prefix with "www" is not able to work and redirect to server some other web site main page. ie...