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    Java Applications not showing for customer (but will to admin)

    Afternoon all, A customer wanted to mess around with a Java app and we have no objections (although it's not something we offer on our service plans). So I manually "customised" his service plan and enabled Java Applications and set the limit to two. Now, when I login to the customers control...
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    Site Builder - Contact form module 'captcha' not working correctly

    Plesk 10.4.4 Update #10 on Linux Good morning, We have an odd issue where one of the sites on our Plesk server cannot use the 'contact form' module when using Site Builder. When adding this form to the web-site, the captcha doesn't work correctly. When submitting the form, the message "The...
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    CBM - All recurring payments fail w/PayPal gateway. CVV2 format error

    PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Parallels Plesk Panel w/CBM, v10.4.4, CentOS, 64-Bit EugeneL kindly worked with me to resolve some problems in connection with the PayPal gateway API (thead: http://forum.parallels.com/showthread.php?t=114424). However, our transactions...
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    Plesk CBM - Store not protected by SSL

    I have noticed that our Plesk CBM store does not appear to 'force' SSL - which will transmit the customer signup data in the clear. When a user clicks through to the store from the web-site widget, they are taken to the following URL: http://mydomain.com:8880/store/cart/select-domain.html...
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    CBM OpenProvider API not provisioning domains

    PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Parallels Plesk Panel w/CBM, v10.3.1, CentOS, 64-Bit We are attempting to use OpenProvider for the automated provisioning of domains names through Parallels Plesk CBM. Currently, when a user attempts to signup for web hosting and a domain, the...
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    CBM not passing correct info to PayPal gateway - Confirmed by PP Merchant Support

    PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Parallels Plesk Panel w/CBM, v10.3.1, CentOS, 64-Bit We are trying to use Customer & Business Manager along with the PayPal PayFlowPro gateway. However, when a transaction is processed, the transaction is declined and the following error is...
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    Changed server name. How to update CBM links in panel?

    Hello, We changed our server name (server1.OLDdomain.com to server1.NEWdomain.com). We have updated the server name in Settings -> Server Settings. However, all of the CMB links in the panel still point to the older server name. For example, hovering over Tools & Utilities in the panel...
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    CBM Bug - Deleting a customer, panel still 'remembers' domain

    PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Parallels Plesk Panel w/CBM, CentOS, 64-Bit Hello, While testing CBM, I signed up as a customer and 'purchased' tdsfg44ldcb.com. I didn't complete the payment, so the customer remained 'pending'. I went to 'Customers' and removed the...
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    Bug? Customer & Business Manager billing problems - PayPal and credit not applying

    PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Parallels Plesk Panel w/CBM, CentOS, 64-Bit Hello, We've just set up the customer & business manager billing solution as part of Plesk 10. We have setup PayPal as our primary payment gateway. We just did a live test, which involved a...
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    Slow web-site response - resource limits?

    Good afternoon, We run a large web-site with a complex CMS on our Plesk 9.2 Fedora 5 server. We have recently upgraded the server because of the database requirements of our web-site. The server has the following specs: HP DL180 2x Quad Core Xeon L5410 8GB DDR2 RAM 4x 300GB SAS HD HW...
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