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Hi everyone, I have s strange thing happening at the moment, I am getting mail destined for someone else. I believe it is coming to me due to the postmaster email address. The thing is, I do not know why these messages are ending up at the postmaster email address, as the address the emails...

Hi all, I recently upgraded Plesk 10 to Plesk 11 and the upgrade failed due to not being able to chown the DUMPS directory (as it was mounted NFS share). Since then I am having problems with permissions errors mainly with stuff in /usr/local/psa/admin/sbin. I can usually fix it by chowning...

Hi everyone, On Plesk 10.4.4, it seems statistics are no longer being calculated. I've tried to run the stats manually but it just hangs, no matter which domain I try /usr/local/psa/admin/sbin/statistics --calculate-one --domain-name=domain.tld Upon stracing the process, it seems to...

Hi all, It seems the event handler does not work at all in Plesk 10.4.4. To test I made the following script (test.pl): #!/usr/bin/perl open TMP, '>/tmp/output.txt'; foreach (keys %ENV) { print TMP "$_ = " . $ENV{$_} . "\n"; } close TMP; And used this script as the event handler...

Hi everyone, After upgrading Plesk not long ago, when visiting the Applications I get error: List of categories could not be loaded at the moment. Retry The logs show: 2011-10-26T16:08:45+01:00 ERR (3): APS Catalog error: Specified column "registryUid" is not in the row I'm...

Hi, I get the following error when trying to launch SiteBuilder however it only happens with one subscription, all the others work fine: Error: For editing sites with SiteBuilder, the hosting account must support PHP version 5.0 or later. I am running PHP 5.3.6 so don't understand why...

Hi, It appears my full server backup (or one of the domain backups) never completes and gets itself stuck in a loop. It causes high load on the server and I cannot see which backup process is causing it to happen (server or domain etc). 12182 root 35 10 23640 15m 836 R 84.2 0.8...

Hi all, Unless I'm missing something here, the old method of creating a vhost.conf file in the conf directory for a vhost does not seem to work anymore. I have the following in /var/www/vhosts/domain.com/conf/vhost.conf <Directory /var/www/vhosts/domain.com/httpdocs/> php_admin_value...

Hi, There are problems with some functions with the API in 10.2.0: 1) Creating Subscriptions: Subscription is created OK, and it shows the correct plan assigned, yet the limits and permissions that are set for the subscription do not reflect the limits and permissions set for the plan...

Hi there, There seems to be a bug whereby even if you do not allow any mailboxes for a plan (i.e. set it to 0) it's still possible for the user to create mailboxes, the limits are ignored, this also seems to be the case for SiteBuilder sites. Are Parallels aware of this? Thanks Matt

Hi, It seems that the php PEAR include path is being ignored in 9.5.1 as my scripts that use PEAR components have now stopped working with the error: Fatal error: require_once() [function.require]: Failed opening required 'Net/EPP/Client.php' (include_path='.:/usr/share/pear:') So, it...

Hi, It seems that whatever you try and set the php_handler_type to for a domain template created through the API, it ignores the setting and sets it to "module". The request I sent included the following which returned "ok" and the template was created: <property>...

Hi, I am trying to update the ftp password for a domain using the following request: <packet version="1.6.0.0"> <domain> <set> <filter> <domain-name>domain.com</domain-name> </filter> <values> <hosting> <vrt_hst>...

Hi, I have looked through all the documentation and can't seem to find any reference to getting the domain administrator password via the API. It seems you can get the FTP password but not the domain administrator password, surely this cannot be right seeing as it's not even encrypted in...

Hi everyone, Hope you can help here as I've been unable to find a solution so far. When I backup certain domains, I get the following error: <?xml version="1.0" encoding="UTF-8"?> <execution-result status="error"> <object name="domain.dom" type="domain"> <message...

Hi, When creating an account in Plesk using the API, the domain administrator permissions are not granted as they should be: <?xml version="1.0" encoding="UTF-8"?><packet version="1.4.1.0"><domain> <add> <gen_setup> <name>testing.co.uk</name> <ip_address>*.*.*.*</ip_address>...

Hi, Does anybody know if it's possible to access Plesk via a different URL securely? The reason I ask is I have a reseller and he wants his clients to access plesk via his own domain name, this isn't a problem but the certificate on my plesk is only valid for one domain name so it results...

Hi, I am using the API to add DNS records however when adding records, the serial number is updated for every single record that's added, rather than once per XML request - surely this isn't correct? This would mean If I were to add say 50 records and then delete them all and add 50...

Hi there, Whenever a new domain is created in Plesk, the domain administrator that is also created only has the following permissions: Web statistics management Home page management Does anybody know of a way to set the default Domain Administrator permissions or do I need to manually...