• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

blacklist

  1. F

    Question Whitelisting IPs in Firewall > How to include our dynamic IP?

    Hi all, our client forces us to blacklist all IPs in the firewall but Cloudflare which he wants to route all traffic through. I was wondering how I can ensure my own access to Plesk as we don't have a company network with static IPs or similar. Do I really have to use a VPN service with static...
  2. propz

    Resolved Email Domain Blacklisting not working 100%

    Hi guys, I'm having some issues with the email anti spam features. I've already added 100s of domains to my blocklist, but some emails stil come trough and I don't know where to look or what I'm doing wrong. 1. Plesk native "Tools & Settings > Mail Server Settings > Black List" handles the...
  3. P

    Question Plesk Email Security Block list doesn't work

    The domains set in my block list in Plesk Email Security (Extensions/My Extensions/Plesk Email Security/Open/Server Settings/Blocklist) are not being blocked. Among others, I have added @.ru and @.su to the list and yet continue to receive emails with these TLDs. I have set the Spam action to...
  4. W

    Question Find source of problem sending e-mail with different HELO value

    Hello everyone. Since a week ago we got into the XBL and CSS lists of Spamhaus.org, due to a problem with a mysterious e-mail sending whose HELO value is "outlook.com". This is obviously impossible because on this server we have HELO well configured with the server name, more than 400 email...
  5. J

    Issue EXTREMELY frustrating, emails keep being kicked back, DKIM, DMARC, and SPF setup

    Hey everyone, according to my username its been some time since I have been here. I have my email domains hosted on a server that is NOT serving the website, and those reside on plesk. I have created all records and on my domain registrar I have also put in the proper records, but EVERY email...
  6. W

    Question SPAM Whitelist before DNSBL-Service to allow (override) temporarily blocked domains e.g. from freemailers

    Hello! As known, whitelist entries can be set. https://docs.plesk.com/en-US/obsidian/administrator-guide/mail/antispam-tools/serverwide-black-and-white-lists.59436/Unfortunately, these seem to be processed only after defined lists (e.g. xbl.spamhaus.org). If so-called freemailers are blocked...
  7. H

    Issue My domain is blacklisted - The Spamhaus CSS + agitated-lewin.xx-xx-xx-xx.plesk.page. - problem

    Hello, what can I do to stop being blacklisted on spamhouse - The Spamhaus CSS. My clients get my email into spam folders, some of them even said that they want to stop the cooperation for the time being and that they will come back when everything is ok. I checked on mail-tester the result is...
  8. S

    Issue Mail Blacklist under SPAM filter does not work

    Hi Plesk People, mein Problem ist das ich seit Tagen mit Spam überschwemmt werde, und jede Domain per Hand einzutragen ist armseelig und kostet viel zu viel Zeit. Ergo möchte ich im Plesk sowie in allen anderen auch möglich, nur noch mit der Whielist arbeiten. Dazu brauch ich aber die Wildcard...
  9. ramasaig

    Issue My entire server is getting blacklisted: what to do?

    My entire server is getting blacklisted, allegedly because someone is using one of the domains to send spam. I very much doubt if any of my clients is doing this, so it's probably some other organisation. To counteract whatever is going on I have edited the SPF records for every domain to...
  10. C

    Issue Blacklists for mailgroups not working

    Hi, I was planning on using mailgroups to easily send mails to a bunch of people in a team. Since this is for internal communication only, I was looking for a way to black all external mail that might be send to that mailgroup (spam). But when adding "*@*.*" to the blacklist for that specific...
  11. D

    Issue Server-wide email blacklist not working correctly

    I've added several entries to Tools & Settings -> Mail Server Settings -> Black list, but I am still receiving mail from some of these domains. I know that mail "from" header can be spoofed but my understanding was that this black list tool did not care about authenticity and should block mail...
  12. W

    Question Priority DNSBL vs. Whitelist

    Hello, in the Plesk mailserver settings, DNS blackhole lists (like spamhaus.org) can be enabled to prevent spam. We want to use this, but need to enter an IP-range into the whitelist (that is also in the mailserver settings), to make sure, that certain IPs are never blocked. Whats the priority...
  13. T

    Resolved Email is blackscattered

    Hi, we are again on blacklist from blackscattered.org. It says that "our mailsystem is either poorly configured or it is using abusive techniques". Our domains are all set to reject (not bounce!) emails for non-existent users. This does not help. We are still having bounce mails in the Email...
  14. I

    Issue Server-wide mail settings - black lists not working

    Hi, I have had *@126.com along with others in my server-wide black list for years and working fine till the other day after upgrading MailEnable Professional 10.17. MailEnable responded to my query saying they have never had the server-wide black list settings and they need to be set on each...
  15. Bjorn

    Resolved Server blacklisted, cause: connecting to botnet controller.

    Hi, Operating system: CentOS Linux 7.1.1503 (Core) Current used Plesk- Product: Plesk Onyx v17.5.3_build1705170317.16 os_CentOS 7 Depending installed mail - server software: Postfix CBL blacklisted our server because it noticed a connection (twice) to a botnet Command & Control. "This was...
  16. NateWon

    Resolved Blacklisted, and the sky is falling

    Hello I hope this is ok to post here, Ive been blacklisted by spamhaus, and it appears that this may be the case: "If this IP address is NOT a shared hosting IP address, this IP address is infected with/emitting spamware/spamtrojan traffic and needs to be fixed. Find and remove the...
  17. J

    Issue spamassassin almost does not detect spam

    Hi. PRODUCT, VERSION, VERSION OF MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE Microsoft Windows Server 2008 R2 Service Pack 1 Versión del panel 11.0.9 Actualizar #64 MailEnable 7.06 PROBLEM DESCRIPTION Plesk panel does not update the pickup event section at the mta config in mailenable...
  18. David Jimenez

    Issue Mail Server Blacklist Not Blocking Domains

    I have set some domains in Tools & Settings/Mail Server Settings/Black List; however, I still get emails from one of the blacklisted domains. Is there an issue with that blacklist feature or is there another setting I am missing?
  19. B

    Resolved Spam filter settings - Black list - limited to 100?

    Hi, I am new on this forum and I am quite new with Plesk as well. At the moment I am blocking many domainnames, since my mailbox is recently flooded by spam. So in an attemped to stop that I am adding those domainnames to the Spam filter settings > Black list. But it seems I can only add 100...
  20. N

    Question block .local (invalid) emails (spam issue)

    My server is getting attacked with large amounts of incoming spam emails (thousands an hour!), which delays delivery of normal valid emails, and causes all sorts of issues. All of these spam messages show the same invalid sender address in the Mail Queue: <[email protected]> (see below)...
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