• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

client

  1. S

    Question Can a client create a cron?

    Hello, I create a client on plesk for an user and this user needs to configure a cron. But I don´t see the option if I access with a clients keys (right menu, sheduled task) I see the option only if I access with root keys in plesk. Can a client create and configure crons?
  2. Giu

    Resolved JSON API: Create/Update Client: "Call to a member function getApsBundleFilter() on null"

    Hi there, im testing out the JSON Api. So far everything works nicely but on POST Create Client /clients PUT Update Client /clients/{id} i get the following Error: { "code": 0, "message": "Call to a member function getApsBundleFilter() on null" } On POST Create Client the client...
  3. H

    Question Can not download my email on email client

    Hi, Since a few days, I can not download and read my email on my email client on my PC and mobile, it's take a long time to try to download and then nothing. I checked a little on the forum and found on issue, but it's not the router or firewall , because on my mobile it's connect on 4G and my...
  4. P

    Question Mail transfer using local email client?

    In a few days I will start installing a new (bigger) server to replace my old (smaller) server. The old server runs on Plesk Onyx. The new server will run on Plesk Obsidian. I run 2 personal mail accounts (IMAP) on the old server which must be transfered to the new server once it is installed...
  5. G

    Issue New client with his subscription

    Hi, i'm a new plesk's user, i have a self managed server and i have NO experience. Please, help me to solve some problems, i promise that i will not flood the forum. First, i want to create a client, with his subscription, his domain and a dedicated service plan. If i create a new...
  6. J

    Question SSL Client Authentication Nginx

    Hi, I want to know how to implement SSL Client Authentication in nginx or apache. I tried the Additional nginx directives but it gives me an error. Check the image. Thanks in advance
  7. Graphicom

    Resolved Why mail client configuration problem (domain name not working, IP is working !)

    Hello, I have many customers that have problems configuring their mail client account (thunderbird, outlook, android, iphone...). Sometimes, the best solution to make it work is to use the ip of the domain instead of the domain name. Why is it working with the ip and not with the domain name on...
  8. D

    Resolved Auto detect correct Email-Settings on a Email-Client.

    Hi, is it possible to have Thunderbird/ Outlook/ Apple Mail and what ever detect the right Email Settings? Its always wrong Server, Ports, Username and yeah, its not much left now. So Customers ALWAYS have to set manually everything right and this is one of the most mistakes Customers do, no...
  9. J

    Issue Plesk 12.0.8 incorrectly generating /etc/postfix/sasl/smtpd.conf

    I haven't been succeeding in connecting to my mail server using an imap client (I'm trying to use gmail app on Android to connect to my mail server via imap), but I have just found the error and therefore the very simple solution, as indicated on this forum...
  10. EnriqueR

    Resolved Migration error same client

    I am trying to migrate a subscription from a Plesk VPS 12.5.30 to another Plesk VPS 12.5.30, but it gives me error in the migration. I think the problem can come in that a few days ago I did a migration of a subscription that belonged to an X client and today I'm doing another migration from...
  11. S

    Question Plesk Admin-Client Billing

    Hello, i just need to know if there is a billing system inside plesk. For example lets say i have a vps hosting and i have some subscriptions. Can customers renew their subscriptions (domains and hosting) from their account? Thanks
  12. N

    Problem with SMTP

    I read lot of topics concerning this problem. I can send mail from webmail, but if i try to use any client mail, i can receive but not send. I try to activated 587 on all ips, nothing. Can you help me ?
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