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ftp access

  1. W

    Question Ftp subaccounts max limit ?

    HI, i can't find this information over the forum the licences info and generally on web. There is max number for the ftpsubaccounts i can create ? I'm developing a web-application that creates ftp subaccounts on demand and i would like to know if i need a specific licence to obtain unlimited...
  2. B

    Resolved Update broke FTP access

    Hi, our deployment via FTP stopped working. So I checked and we can't access the FTP from two different machines any more. It was working fine two weeks ago, today it's not working. I log in to Plesk and see an automatic update has been done. Why do I have problems and need multiple hours of...
  3. C

    Issue Can't connect to FTP with any account but root

    Hello everyone, I just added multiple FTP accounts in via the FTP accounts formular on the domain page. Turns out: I can't connect with any of them, just with the root account. The error message always looks the same: Status: Connecting to DOMAIN... Response: fzSftp started...
  4. S

    Issue Plesk Obsidian Web Host Edition Version 18.0.60 : User access FTP found the error

    Plesk Obsidian Web Host Edition Version 18.0.6 domain in Subscriptions when User access FTP found the error : The operation timed out.
  5. M

    Issue FTP Directory Issue

    I have all the required passive ports enabled on the Plesk Firewall as per the documentation and also the LightSail Firewall set up too but still getting error viewing the directory.
  6. P

    Resolved FTP Connection Closed By Server

    I'm trying to connect a domain using FileZilla. Connection is achieved but then rejected by the server. Here are the FileZilla log messages... Connection established, waiting for welcome message... Error: Connection closed by server Error: Could not connect to server I found this post...
  7. M

    Resolved Additional FTP account shutting right down after opening (via FTP client)

    My Goal I want to create multiple working FTP accounts. What works Domains > Domain > FTP > Add an FTP Account I can create a very first user that I have no trouble successfully connecting via FTP client (FileZilla) with the Settings: Protocol: SFTP - SSH File Transfer Protocol Server: my...
  8. F

    Issue I messed up, can't access ssh/sftp

    Hey, I did a dumb thing which was to add on /etc/ssh/sshd_config a line "AllowUsers developer" And now i can't access the server with root by ssh or sftp. I was trying unsecure FTP (which uses not ssh), but for some reason it keeps trying to connect but fails in the end. In security i've...
  9. W

    Resolved FTP - Can't connect via FTP

    Have a strange issue with FTP connection. On the plesk dashboard I go to domains where I can see the FTP login details All that looks fine. When I try to connect using filezilla it won't connect. I get a timeout Have checked all of the settings in filezilla and everything looks OK. Protocol...
  10. AboodHamwi

    Resolved FTP Connection only accepts Plain FTP (Insecure)

    Hi, I'm having an issue once I'm trying to connect to the FTP, it's only allowing me to connect if I set the Encryption as plain FTP, I checked the setting of the security policy in Plesk settings and it's set to "Allow both secure FTPS and non-secure FTP connections" but still not allowed to...
  11. G

    Resolved No FTP page

    There is no information found in in Domain-> FTP (smb/ftp/users-list), the FTP accounts are still working, bus can't add or change passwords! Plesk Obsidian Web Pro Edition Versie 18.0.39 Update #1
  12. E

    Question FTP account name with uppercase 1st letter

    Hi all, Is it possible to override the FTP account creation block with a lowercase first letter? We need to take over existing accounts that start with a uppercase letter. Thank you. Erwan
  13. C

    Issue How can I access the Plesk Dashboard, when there is no available Disk Space?

    I am struggling to access the Plesk interface, on a VPS, which hosts several WordPress websites. The reason is due to insufficient Disk Space, as per the below message that is produced when I try to log into Plesk: I am simply looking to gain access to the data, on this VPS, so that I can...
  14. A

    Question Could not connect to Filezila FTP.

    I'm not able to connect through Filezila FTP. Shwong below error Status: Connecting to 182.50.132.53:21... Status: Connection established, waiting for welcome message... Response: 220 Microsoft FTP Service Command: AUTH TLS Error: Connection timed out after 20 seconds of...
  15. I

    Question Plesk Obsidian Ubuntu - Unable to connect with FTP

    Hello, first of all iam new to Plesk. I have small problem with my Plesk FTP Configuration. I created the root user for my domain that can connect via SFTP Server, then i created a second user for my customer. With that FTP-Account i am not able to connect. In my FileZilla i get the 20 second...
  16. M

    FTP with TLS/SSL, certificate is not trusted

    Hello, I'm trying to connect by FTP with TLS/SSL (passive mode) on the single hostings but every time my client (transmit) show me the alert "certificate is not trusted". At the moment I'm using the free Wildcard Let's Encrypt associate with the main domain (e.g. mydomain.com) of the server...
  17. C

    Issue very slow ftp account creation/deletion for some domains

    hello when i want to create a ftp account or remove ones, it took very very long(about 20 mins...) to refresh the page of plesk and submit button showed please wait for this time to refresh the page. but at that time during plesk show please wait, if i open that ftp access list on new tab, it...
  18. LordLiverpool

    Question How to setup full FTP Access on one user?

    TL;DR How do I connect to my server as root so I can see the entire file system of my server? ---------------------------------------------------------------------------------------------------------------------------- I've got an AWS Plesk Lightsail Onyx Server. I'm having issues with FTP...
  19. A

    Resolved No FTP access for additional user

    Hi, within my domain I have a web-hosting user "name1" which can also be found in "ftp access". When I ftp to my machine using "sftp [email protected]" all is good. Now I added another user named "name2" within "ftp access". When I ftp to my machine using "sftp [email protected]" I'm...
  20. S

    Resolved FTP access Issue

    I have 2 IP operating in the same server for iis web hosting. First is the IP of the server and the other one is added. I had created FTP users from plesk and is working for the first IP and not working for the second IP. Any solutions for why this is happening?
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