• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

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  1. B

    Resolved Plesk is not accesible: Your Composer dependencies require a PHP version ">= 8.0.2"

    Plesk is not accesible: Your Composer dependencies require a PHP version ">= 8.0.2" I tried with this solution: https://support.plesk.com/hc/en-us/articles/15329993720599-Plesk-is-not-accesible-Your-Composer-dependencies-require-a-PHP-version-8-0-2- but it gives me this error: Versions...
  2. D

    Issue Hello, I would like to login to my Plesk, however there is a problem that I cannot determine.

    Hello Everyone, I appreciate the time you are taking to read this and hope you help with our Plesk Server. Context: System: Linux CentOS 6.6, Plesk 12.0, PHP 5.4., MySQL Until the end of 2023 we had a programmer who managed our Plesk server and took care of it, it has sadly not been...
  3. V

    Issue Problems with Plesk generic page showing after restore and problem logging into Plesk with user name and password.

    I am trying to migrate my 4 Worpress websites from a Plesk instance running on Amazon Lightsail to another instance running on Lightsail but with a new OS and installation of Plesk. I'm trying to migrate one of the sites that very small first as a test. That site gets little traffic. Once it's...
  4. S

    Issue Login Error

    I'm receiving the following error when logging in: Error: The amount of resources you operate with has exceeded the limits defined by your current product license. Please contact Plesk sales department and purchase a new license key. I don't really know what this means, nor can I find any...
  5. F

    Issue Your connection isn't private NET::ERR_CERT_DATE_INVALID

    I am using Plesk to host my website. I am seeing this error when I try to login to my Plesk server account. It is not allowing me to log in and showing this error Your connection isn't private Attackers might be trying to steal your information from optimistic-t.plesk.page (for example...
  6. L

    Question Can't access to Mail "Conntection to fileserver failed" (Outlook & Roundcube)

    Hey, i'm trying to setup a connection from Microsoft Outlook to a Plesk-generated Mail account. It isn't working. I tried: Login via Roundcube. (Error: "Verbindung zum Speicherserver fehlgeschlagen." Login via Ms Outlook. Dosen't work with IMAP (Ports 933, 143) or POP Login via Mozilla...
  7. C

    Issue Hosting account login fail

    Greetings. I have a Server running Plesk Obsidian (Version 18.0.28 Update #3) running on CloudLinux 7.8 and I am only able to login using an admin account. We've always used hosting accounts to allow clients to administer their own websites, databases, files, etc. but as of yesterday I noticed...
  8. C

    Question Cannot Login in with current credentials

    Cannot log in with current credentials Therefore cannot submit a request as cannot access teh PLSK Key which is required. Need help as all sites have been down since 7:30 am. Server Error 500 Plesk\Exception\Database DB query failed: SQLSTATE[HY000] [2002] Connection refused Type...
  9. E

    Issue Plesk Onyx broken after auto update, repair installation fails

    Hi, i have an disaster here. Websites not working and i cannot login to Plesk (500 Internal Server Error). When i try to repair the installation i get the following error: # plesk repair installation PHP Fatal error: Class 'Plesk\Lock\Handler_PMMDump' not found in...
  10. D

    Issue Plesk Won't load (certain pages)/with power user mode -on

    Hi, Since a few days ago plesk won't load anymore. Sever performance seems very poor. I can access the login screen of plesk, but when pressing the login button "with plesk power user mode on" the page never loads and exits with a 502 or 504 error. (504 - Gateway Time-out - nginx) If I disable...
    • DamsCommerce
    • Thread
    • 502 bad gateway 504 gateway time-out 504 gateway time-out nginx loading plesk
    • Replies: 0
    • Forum: Plesk Onyx for Linux
  11. M

    Issue Cannot login, mysqld won't start

    hello, Without interfering on the server, i find myself with a server that doesn't respond any more. Cannot login to Plesk, i get this error: ERROR: Zend_Db_Adapter_Exception: SQLSTATE[HY000] [2002] No such file or directory When i try to start mysqld i'm getting this error: MySQl Daemon failed...
  12. O

    Resolved Cant login to plesk error 504

    Hi, We have some issue whit plesk 12.5 and ubuntu 14, some times fail. The error is 504 bad gateway I try some solutins in described in KB but nothing workin The problem ( I think is than plesk cant access to mysql in some cases ) plesk bin admin --show-password not working Debug just...
  13. DIEEX1

    Issue Access denied bei loggin via ssh

    hi I have a renewed trouble with plesk version 5.12.30. I would like at the webhosting access a sub domain allow the access via ssh. So I put the access to / bin / sh and generating a password. Now I try via putty ssh to log in, but I get the error "Access denied". What am I doing wrong how...
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