• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

notification email

  1. E

    Additional Admin in Restricted Mode doesn't want WP Toolkit Notifications

    Hey, we have multiple Plesk-Admins and one of them we set in restricted Mode to reduce the Notifications per Mail (since he is an external). However, I cannot figure out how to disable the Wp Toolkit Notifications for this specific Admin Account, even in Restricted Mode. I can only see the...
  2. J

    Issue Notifications Email and 550 error

    Hello I have configured my email as [email protected] in admin account. As second email (for recovering password) I have set [email protected] Mail has DKIM SPF activated. By default, Plesk sends its notifications to the second email ([email protected]), not the admin email. And I get an...
  3. C

    Issue Plesk External SMTP Server - Notifications Fail

    I'm having some trouble using the Plesk External SMTP Service. All Plesk notifications fail but running the mail command works just fine when directly connecting to the server via SSH. Here are the steps I've taken to debug the issue: 1. Looking in the Plesk Mail Log nothing is logged when a...
  4. F

    Issue External SMTP Server (MSMTP)

    Hello! I use Plesk in a vps environment (Lightsail) and I have uninstalled the mailserver that comes along with Plesk because all my emails are managed with an external provider (MXRoute). But I needed the notification emails and forget password emails to go out from Plesk. so I followed this...
  5. G

    Issue Plesk is sending repeated renewal notifications for LetsEncrypt - why?

    Every morning I get a notification email saying that the LetsEncrypt certificate for one of my domains has been renewed. The certificate is valid until November. The certificate is NOT being renewed according to LetsEncrypt. Yet, every morning I get a notification email saying the...
  6. V

    Issue Server backup with important issues incorrectly marked as "minor issues", no notification sent

    Dear Plesk team, I am performing a migration from Plesk Onyx 17.8 to Plesk Obsidian (18.0.27), both CentOS 7 servers. After checking my scheduled daily full server backups, I found that: 1. A daily notification shows on the Backup Manager page, saying "The backup June 12, 2020 04:02 AM was...
  7. J

    Issue Plesk Email Notifications sent as ATT00001.htm file

    Hi, I am trying to fix my mail server. I am using Postfix and when Plesk sends me a notification e.g. "<mydomain.com> Notification of the customer creation" - the body is empty but the message is sent in an attachment called ATT00001.htm. Now after some research, this may be an Outlook problem...
  8. Pan_Duke

    Question How to change the default "from" email ([email protected].) in plesk notifications

    Hi all, my version is Plesk/Onyx 17.8.11. In my case plesk sends notifications from an email like: [email protected]. It is the subdomain the server is set up on. ... as this article points i just have to change my Profile's email address which i did and nothing changed. As a result...
  9. T

    Issue MAJOR; clients exceed sub notification has other clients info

    Client notified me. clients who's subscription exceed the allocated server space (they're allowed to) receive the notification that they exceed their allocation. Only the data in that mail has the information of another client who's also exceeded their allocation on it ! This is a MAJOR breach...
  10. G

    Issue WordPress Toolkit Application Update Notifcations not sent & Scheduled Tasks is empty

    Hi, I'm running Plesk Version 17.5.3 Update #41 on CentOS 7.4.1708. I noticed that the WordPress Application Update notification emails are no longer being sent from the server, these are the notification that are enabled in Tools & Settings -> Notifications -> WordPress application updates...
  11. J

    Issue Disable alarm level changed messages

    I keep getting these emails, sometimes 20 per day, I went to this topic and edited "/usr/local/psa/var/custom-health-config.xml" but I still get messages. I also did this: chkconfig psa-health-monitor-notificationd off but still getting emails. How can I disable all these emails via terminal ?
  12. G J Piper

    Resolved Daily/Wekly System Update Notifications always Emails

    Shouldn't this setting only email you when there are updates, not every day even when there are none?
  13. M

    Issue Plesk server notification mails with bad header!

    Hello guys, Plesk Onyx / CentOS7.3 trying to set my Plesk server to send me notification mails to my 3rd party email account ([email protected]) when backup finishes, when Fail2Ban bans someone etc. However I'm facing the following problem - mails arrive with big delay, subject says "Undelivered...
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