• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

password change

  1. B

    Resolved Problem changing FTP password in Plesk

    Hi guys. First of all I believe that the version of my Plesk is Obsidian as I saw this name "Obsidian" somewhere when I was ordering it. Now can not find where I saw it, but anyway, I hope this is the right thread for this post. I was trying to change FTP password for "myaccountnamehere". So I...
  2. T

    Issue After creating or restoring backup password change

    Hello, since last time I discover an issue that my admin account password change when I do a backup or when I restore a backup also I tried to plesk repair etc but still the same issue can someone tell me what it can be wrong? It also changed the password to some email accounts
  3. P

    Issue set new admin password for nextcloud instance

    Hello I needed to change the admin password in a nextcloud instance. Now the 'Log In' in the Plesk Nextcloud Extension can't login anymore. It simply shows the login page. How do I teach the Nextcloud Extension to use the new admin password. Thx Patrick
  4. N

    Question Password reset (Via e-mail) not possible?

    Hello, I cant reset my password on a plesk server. Is there anything i can do to change that? Are there any certain steps or rules i have to follow in order to make it work? I am talking about the password reset via e-mail. Thank you, Kind Regards!
  5. B

    Forwarded to devs Wordpress toolkit - odd behavior: Change of preferred domain triggers password change and makes admin interface inaccessible

    User name: B_P TITLE Wordpress toolkit - odd behavior: Change of preferred domain triggers password change and makes admin interface inaccessible PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Onyx Version 17.8.11 Update #83 Ubuntu 16.04.6 Wordpress Toolkit 4.6.0-3212 PROBLEM...
  6. N

    Resolved Update sa password for MS SQL from plesk

    Hello, By mistake we have changed the password for "sa" user on MS SQL instance directly from SSMS. Once this has been done, we're unable to make any changes via the Plesk panel. It says "Error: The test connection to the database server has failed because of an unacceptable password...
  7. M

    Question Can login to Plesk but can't change admin password

    I can successfully login to Plesk as root using the saved passwords in Firefox. Yet when I try to change the password, even if I access the saved passwords in FF to be absolutely certain that I'm entering the same password I used to login, I get an error that the supplied old password is...
  8. U

    Resolved Changing root/MySQL passwords

    Thank you for your assistance! Using Plesk 12.5.30 on CentOS 6.8 Does changing the root password in the Plesk control panel change the MySQL as well? What is the recommended approach to changing both the Plesk control panel root password as well as the local MySQL password? In Tools Settings...
  9. tvsucks

    Issue Plesk 12.5 Migrations- & Transfer-Manager: password transfer failed

    Hello, I want to migrate from confixx to plesk 12.5. Everything works fine, expect the email passwords. I can see the same password hash ($1$BvRHFuvL$hidl.z7P6lCILZhREw4uD.) via "/usr/local/psa/admin/sbin/mail_auth_view" as on the old confixx server mysql db: confixx/pop3 (...
  10. C

    Resolved Restricting Administrative Access | What file on Apache if need to change IP?

    Greetings, If you needed to ssh into linux and change the IP address set in "Restricting Administrative Access" what file would be the target? I understand this is accessible from Plesk I/F but, for instance, if you had to change your home router and the IP changed, you would be locked out of...
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