• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

plesk 18

  1. L

    How to "Remove write access on web.config" for WordPress website?

    Hi, After updating the permalinks settings and installing WPML, I got this message on the WordPress backend: "remove write access on web.config file now!" the new permalink settings are set to: https://ourwebsite.com/sample-post/ just now I was successful in configuring WPML without any...
  2. Jan Bludau

    Issue Plesk Migrator - "Can not connect to the Plesk database"

    Hello Plesk Community, I'm faced with a new problem with the Plesk extension "Plesk Migrator" that I'm not familiar with. Within tail -f /var/log/auth.log I can see how the target computer logs into the source computer. So far so good, but the migrator fails to connect correctly to the...
  3. S

    Issue Slow client download speeds for large files

    Hello everyone, I'm new to Plesk, coming from a Cpanel server. I'm in the middle of migrating to Plesk and have discovered an issue which I'd like to share, just in case someone can assist. Both Cpanel and Plesk servers are with the same hosting provider and have an identical performance...
  4. T

    Resolved Grafana fails: Option '[alerting].enabled' cannot be true. Legacy Alerting is removed. It is no longer deployed, enhanced, or supported.

    As discussed here Question - Grafana update for cve-2023-6152 still missing in https://autoinstall.plesk.com/grafana/deb I decided to install the still missing grafana update manually to version 10.4.2 via deb https://packages.grafana.com/oss/deb stable main At first everything worked fine...
  5. F

    Question How to disable/restrict by IP <server-ip>/login_up.php ?

    Hi, I just noticed that when I access the IP address of my server with Chrome, I am redirected to the page <ip-address>/login_up.php or <server_name>/login_up Is there a way to restrict this page by IP as is the case when using port 8443? The "Restricting Administrative Access" feature only...
  6. K

    Issue Problem with plesk installation cent0S 7

    Greetings, i have a weird problem. I installed plesk via terminal and after is finished when i try to browse one of the address it shows to complete the installation and add email,username etc. i get NET::ERR_CERT_AUTHORITY_INVALID so i cant really finish the installation. Although if i use...
  7. D

    Instruction How to run Magento 2 on Plesk Obsidian 18 without Docker

    This guide is about how to install and run Magento 2.4x on Plesk without Docker. Our example domain will be "example-magento.com" make sure you replace this detail to the domain where you would like to set-up the magneto site. We won't cover the installation of the required components, by...
  8. mariodieck

    Issue Systemupdates

    Hello folks when I look under Tools & Settings -> System Updates, I always get the following message; Error: The System Updates tool is set to install updates automatically. Try again later. In the settings, the checkmark for "Enable secure updates for system packages" is disabled. What...
  9. I

    Resolved I'm facing an problem after updating plesk and unable to login showing this error.

    ERROR: Class Laminas\ServiceManager\ServiceLocatorInterface cannot implement previously implemented interface Psr\Container\ContainerInterface (ServiceLocatorInterface.php:18) Search for related Knowledge Base articles
  10. I

    Question Help access plesk obsidian

    Bonjour à tous, J'ai rencontré un problème avec mon serveur dédié. Lors de la mise à jour de Plesk Obsidian, le serveur plantait car il ne reconnaissait plus les adresses IP. J'ai essayé de réparer et j'ai fait une erreur. J'ai lié les adresses IP à mon nom de domaine. Je ne peux plus depuis...
  11. A

    Issue How to configure SSL on website of Plesk

    Hello There, I'm using Plesk Edition Web Admin Se Edition in AWS hosting, I have 3 website in Plesk, one of them are properly configured and secured with SSL, I have default SSL Certificate from LetsEncrypt, I need to secure the other website inside Plesk, When reissue the certificate and...
  12. S

    Resolved Mounting in multiple disks to one domain

    Hello! I haven't found a thread about my issue that seems to solve my need. To start off, i have set up a wordpress application in plesk with bedrock in the backend. Everything is basically up and running and seems a lot faster compared to the old hosting but i have an issue with mounted...
  13. P

    Issue Acellemail is not working properly on Plesk 18

    Hi, I used plesk to host Acellemail application and I was able to set it up but after setting it up. All the pages are not working. It keeps on buffering. Attached the screenshot
  14. S

    Issue Domain not route to httdocs and mail not working

    Hi, On fresh installed Plesk Server, after adding domain it shows it route to plesk server but not domain directory. Also when I create email webmail link not working also website preview link also not working. Can you help me in this regards/. regards
  15. L

    Resolved rest api get owner login

    Hii, on the API playground, the example response for getting information about client is this: { "id": 7, "created": "2016-11-13", "name": "John Smith", "company": "Plesk", "login": "john-unit-test", "status": 0, "email": "[email protected]", "locale": "en-US", "guid"...
  16. N

    Question CSS/JS not loading when multiple requests on server?

    TL/DR: here is a video who illustrate the problem: Hello people, Hope you are going well during this bad time. I'm having a problem with our new server. Having migrated from Plesk 17 to Plesk 18 on a new server, we took advantage of this to switch to PHP8, NGINX, etc... However, we have...
  17. T

    Issue passenger_wsgi.py error in apache django

    I have am trying from last three days to configure simple django application on my vps using plesk with centos 8 , and its been very frustrated to do it. I am receiving passenger_wsgi.py error . I have followed this tutorial How to allow installing and install Django applications? and this How...
  18. Giulio

    Question Elastichsearch how to install it on VPS with plesk obsidian

    Hi to all, I don't know if this forum is correct, But I need help to know how install elastichsearch on VPS with debian 9 and latest plesk. The server host the magento sites, and one of these is built on magento 2.3.5. Well, is there a mode to install elastichsearch directly in plesk or It...
  19. M

    Issue error saying the source version is 18.0.27 and the destination version is 18.0.25

    I do server migration from vpsserver to ovh, but during the migration process I have an error saying something like the source version is 18.0.27 and the destination version is 18.0.25 and it is not possible to do Version of Plesk on the target server (18.0.25) is lower than version of Plesk...
  20. T

    Question Node.js with daemon process manager

    Hello to the community, My question is about pm2 on plesk, if someone deploy this scenario and if yes some recommendations because i schedule to install it on an production server. P.S. Plesk(18.0.26) runs on Google Cloud Platform with CentOS 7. Thanks in advance.
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