• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

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  1. falconsi

    Resolved PTR Record resolved, what to do for various domains?

    Hello all! I recently posted this and it's solved: BUT: I want to use this server for various email domains, @example1.com, @example2.com, @example3.com, etc. For what I learned solving above post, problem with sending to Ionos is you need to have, in your PTR record, same domain name as...
  2. falconsi

    Resolved IONOS NOT ACCEPTING INCOMING MAIL FROM PLESK - 554 BAD DNS PTR RESOURCE RECORD

    Hello all! I purchased a Plesk license after making a few tests in trial. I configured a domain in Ionos, changed nameservers to point to Plesk and everything is working perfectly (DNS prop is 100%). My problem is, when I send emails (from [email protected]) to Ionos customers, they...
  3. D

    Issue PTR Error for Website Form Emails - Google hosts email and DNS

    Hi, How do I fix this? For new subscriptions in plesk set up with wordpress using gravity forms Plesk is not hosting the DNS. Plesk is not hosting the email. Email from web forms sent to a Google hosted email account is turning the error below. <[email protected]>: host...
  4. Y

    Question Proper rDNS records for multiple domains under same IP

    Hello all! I am dealing with a very annoying problem lately, which has to do with emails sent from my server being rejected. In the logs I get an error that the connection was rejected as a Reverse DNS for my IP does not exist. Indeed, doing an online reverse DNS lookup for my IP returns...
  5. mschenk

    Resolved one mailserver per IP on a dedicated server?

    Hi, I have 3 IP's on a dedicated server and over 100 domains. IP 1: Shared IP, which includes the server name server1.mydomain.com and which i use also as mailserver "server1.mydomain.com" in the MX Records of all domains, independent if this domains use IP1, IP2, or IP3. - I set an PRT record...
  6. Y

    Resolved Is a manual change of the Postfix SMTP banner persistent?

    Hi, I'm operating Plesk Onyx behind a NAT firewall and have assigned a public IP address to the internal IP address as outlined in the documentation. But I do not want to change the hostname of the server to the PTR of the public IP address as the FQDN of the machine should correspond to its...
  7. B

    Question Fully Qualified Domain Name - FQDN and Reverse DNS

    Hello, I am having a problem where one of the domains I have on my server cannot send emails to certain addresses. These are @gmx.de, @web.de and aol.com. These providers give the following reason for the emails not being delivered Emails from your email server were rejected because the PTR...
  8. 360webfirm

    Issue Help With DNS - Domain Issues

    Hello all, I am relatively new with using Plesk and I really like it. I just have some issues that I hope some of you can assist me with. I have used WHM - C Panel for years and I really like Plesk much more. I just have so many issues I am trying to work out such as email and DNS. 1. I have...
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