• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

public ip

  1. R

    Resolved Plesk API key not working

    Hello community! I have installed a Laravel app in AWS LightSail instance with OS: Ubuntu 22.04.4 LTS and Plesk Obsidian 18.0.61 Update #5 Everything has been working perfect during some days as expected, but suddenly I got an error when the app creates new databases. The Laravel app use an...
  2. M

    Issue SSL certificate to secure Plesk IP address issue (Not Lets Encrypt)

    Hi there, I need to secure the public IP address for the Plesk portal (requested by a client). I have purchased a specialist SSL certificate that can be used to secure IP addresses. The site I have running on the hosting has its own Lets Encrypt certificate on it. I have installed the new...
  3. L

    Issue Hello, I cannot use Plesk with public IP.

    Hello, I have a server and I wanted to install almalinux on centos. The installation was successful but can only be accessed locally. Is there anyone who can help? My server model is Dell PowerEdge R620
  4. brainforge

    Issue SSH from Plesk server showing wrong IP on remote server

    At command line on Plesk server - using putty. who am i shows the correct IP address from where the ssh session comes from. On the Plesk server I have a number of additional IP addresses. On Plesk server command line PleskServer$ ssh myotherserver Logs into the other server OK. Then check...
  5. E

    Resolved Plesk returns server's IP instead of subscription's IP

    My Plesk server main public IP on Centos 7 is 10.10.10.10 and there is also another dedicated IP assigned to a subscription domains e.g. 20.20.20.20. All websites and DNS settings are working fine, but PHP and other APIs showing server's main public IP instead of domains (Subscriptions) IP, so...
  6. D

    Question Component attaching IP to configuration files

    Plesk is deployed in a VM inside an AWS topology. This VM uses to IPs, one private and one public, thus when I made the according to changes to the configuration files in order for the Plesk to be functional webmail is not reachable. The cause of that is the file located in...
  7. Y

    Resolved Is a manual change of the Postfix SMTP banner persistent?

    Hi, I'm operating Plesk Onyx behind a NAT firewall and have assigned a public IP address to the internal IP address as outlined in the documentation. But I do not want to change the hostname of the server to the PTR of the public IP address as the FQDN of the machine should correspond to its...
  8. Z

    Issue private IP instead of public in DNS settings when migrating to server with private IP

    I guess this is easy to confirm, and it looks like a bug (I can't think of it as a feature). So, I have a plesk virtual server (12.5) with a private IP and the public IP configured in IP addresses. Now I'm migrating a domain from another plesk (12.5) server to the above server and the DNS...
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