• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

repair

  1. B

    Issue plesk repair error

    Hello everyone, when I run the "plesk repair all -y" command on my server, I get the error below. I also get a separate error with the "apt update -y" command.
  2. BrinsleyP

    Issue Plesk Repair dont fix this

    Hello to every. How to fix this issue? root@server:~# plesk repair all -y Reconfiguring the Plesk installation Reconfiguring the Plesk installation ............................ [FAILED] - Started bootstrapper repair procedure (fast mode). This may take a while. - Certain...
  3. Nasdaq

    Issue db query failed site and repair tool will not load anymore

    here is what i’m getting when i run a repair. could someone please walk me through trying to find out what happened? i have not done anything major except run repair tool and update through terminal. any suggestions would be very much appreciated, if it’s allowed i could provide my teams...
  4. BrinsleyP

    Issue Broken after reboot

    Hello to every In my server DEBIAN 10 after reboot the server crash the MariaDB 10.3 and i cant repair. when i try plesk repair db the console return DB query failed: SQLSTATE[HY000] [2002] No such file or directory exit status 1 in prints i see some error but cant repair. So...
  5. H

    Resolved Diagnose & Repair / File system issues

    My Plesk: Plesk Obsidian Web Pro Edition Version 18.0.21 Update #5 Checking the File system rises > warning Checking virtual hosts' file system There are files or directories with suspicious permissions in the root directory of the domain 'mysite.com'. Reparing says: > Repair Kit fixed all...
  6. I

    Issue Issues when i try to make command plesk repair fs

    Hello, I have an error when I run the command plesk repair fs: here is the output of the command: Checking Linux system files There are incorrect permissions on some items: /dev/null .......... [ERROR] To see more details, run the command in the verbose mode: plesk repair fs -verbose...
  7. J

    Resolved Login page only allows social media loginsI

    I just upgraded the latest version of Plesk Obsidian from Onyx. When I try to login into the page using my domain name and port number, the login page shows social media logins only. There is no username and password fields. Also, the plesk logo image isn't loaded on the left side of the...
  8. Abdelkarim Mateos

    Resolved ERR [util_exec] proc_close() failed ['/usr/local/psa/admin/bin/nginx-config'

    After some test with nginx I've several problems. I tried plesk repair all -v for repair problems, uninstall nginx package, and reinstall and not work. [2019-05-19 21:18:31.637] ERR [util_exec] proc_close() failed ['/usr/local/psa/admin/bin/nginx-config' '-l'...
  9. B

    plesk repair: drweb restore error

    TITLE: plesk repair: drweb restore error PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Ubuntu 16.04.6 LTS‬ Plesk Onyx, Version 17.8.11 Update #48 PROBLEM DESCRIPTION: Today I had to try to repair a system with using the command "plesk repair installation". This commands runs through quite a...
  10. R

    Resolved apt dependencies broken (unmet dependencies)

    Hi all, Trying to install GIT on my server (Debian7) through SSH, i ran the following command because apt-get install git-core wasn't working: apt install make libssl-dev libghc-zlib-dev libcurl4-gnutls-dev libexpat1-dev gettext unzip After this, it seems that Apache2 got an upgrade and there...
  11. DaniëlB1990

    Resolved Unable to SFTP (due to?) & Incorrect chown/chmod rights

    Hello! I'm struggling quite some time now to get my Ubuntu 16.04.5 LTS server with Plesk back to fully functioning but haven't had to much at at doing so. The problem is currently that my chown, and possibly chmod rights aren't set with the correct rights and/or owner, which possibly makes me...
  12. Z

    Resolved About repairing Plesk

    I performed 'yum remove mariadb*' to update MariaDB. Then Plesk-mail*** and other Plesk files began to be deleted. I was surprised to stop the process. Then of course the site including Plesk died due to an error. After that I ran yum install plesk-mail* etc but it was shown that it can not be...
  13. Mathijs

    Resolved Permissions issues after running `plesk repair all -y`

    While running `plesk repair all -y` I got the error as seen below. This caused the Wordpress website on there to give the Forbidden error. Which I am unable to solve by the usual ways (delete htaccess, disable plugins), including restoring a backup from yesterday. Does anyone has any clue as...
  14. P

    Issue Error after upgrading: Can not reconfigure web server configurations: Unable to execute httpdmng

    Hi guys, I currently upgraded my Plesk cp from 17.0 to 17.8.11 but i see an error of web server configuration and also i repaired and reinstalled the components for at least two times but still the problem exists. Can some one help me? The error details: Error: Can not reconfigure web server...
  15. D

    Issue 403 Forbidden nginx error on Plesk CP and website down

    Hi, Plesk version 12 running on Linux Plesk CP and website down after upgrading PHP version. It shows 403 Forbidden nginx and cannot access Plesk panel at all. tried these commands #service httpd restart [FAILED] # service httpd start [FAILED] # plesk repair all Usage: plesk...
  16. raytracy

    Resolved Fresh install but cannot create customer?

    I have a fresh installed Onyx 17.5+CentOS 7.3+SELinux enabled+WebHost edition licensed data disk has NFS mounted at /var/www, and /etc/fstab configured as: pve1data:/IMGLIB /var/www nfs defaults,_netdev 0 0 I got this message when I try to create the 1st...
  17. I

    Resolved Plesk Onyx - Cannot load shared libraries

    Having just upgraded our server from Ubuntu 12.04 LTS to 14.04 LTS and from Plesk 12.5 to Onyx. However I cannot get Plesk to start. When I go to https://xxxxxx.com:8443 I get the 502 Bad Gateway error with the word 'nginx'. I have discovered that the sw-engine service was not running. When...
  18. S

    Resolved Not possible to enter the key for onix and no login

    Hello, I made the update to onyx ... After this update there was no login possible: you need a guilty license key! i tried to enter the license key for onyx - next: ERROR: Call to undefined function demo_version() (FileServerStatus.php:15) I tried the tipps from the knowledge...
  19. A

    Error: Connection to the database server failed: Operation CREATE USER failed for

    I'm experiencing this issue when creating a mysql database and user together, or when adding a user to a database: Error: Connection to the database server failed: Operation CREATE USER failed for 'db-user-name'@'localhost' Probably related, if I try; plesk repair mysql from ssh, I get errors...
  20. E

    Import psa dump - Specified key was too long; max key length is 1000 bytes

    Plesk version - 11.5.30 CentOS 5 115131216.11 Error while accessing Plesk - ERROR: PleskMainDBException: MySQL query failed: Table 'psa.misc' doesn't exist (db.php:102) # rpm -qa|grep mysql mysql-5.0.95-5.el5_9 php53-mysql-5.3.3-22.el5_10 mysql-server-5.0.95-5.el5_9...
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