• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

settings

  1. O

    Resolved Apache & nginx Settings

    Hello guys. I am trying to improve overall performance of my site which is: a 1-pager music site with few pop-ups and a very little text that changes very rarely. streams .mp3 audio files serves webp images (in "Additional nginx directives" we have placed a directives that convert any other...
  2. Dmytro

    Issue Amazon S3 Backup, can't save settings

    I can't save new settings for S3 backup: I'm using same settings on other servers with Plesk without errors. Please, help with this
  3. Sysop

    Resolved Docker Image Location

    Hello, I was wondering if it was possible to configure Plesk to store Docker images on another partition. The problem now is that some of the images I'm using eat up every last bit of my boot drive and that seems to be the default location where it operates from. If there's somewhere I can...
  4. P

    Question Log rotation and statistics settings

    Hi, I have a few questions about log rotation and statistics settings. I numbered the questions so they can (hopefully) easily be replied. To me it looks as if there is some overlap in settings (but I'm probably wrong). Who can clarify? Tools & Settings > General Settings > Server Settings...
  5. F

    Resolved Exception in Domain Mail Settings

    Hello, since this morning we have a strange Problem and im not able to solve it. If i try to access the Mail Settings of any Domain i get a 500 PleskFatalException: Unable to define catch-to address, used empty value Google did not help me and now im here to ask for help. I dont know exactly...
  6. A

    Issue plesk obsidian email settings db error: "Unknown column 'mail.redirect.."

    Since last update of Plesk Obsidian 18.0.29 to 18.0.30 on a Debian 9 OS System I get the following error message after clicken on "settings" on an e-mail account: " Unknown column 'mail.redirect' in 'field list' [ SELECT `mail`.`id`, `mail`.`userId`, `mail`.`mail_name`, `mail`.`perm_id`...
  7. V

    Resolved Getting error message after the last update on mailserver settings

    After the last update of Plesk Obsidian I can not go on to the mail server settings and getting this error message: ------------------- Internal error ;-P TypeError: Cannot set property 'disabled' of null in m in t in t in e in e in StrictMode in t...
  8. Tubthumping

    Input Overview over php.ini values for all domains

    We have different values for max_execution_time for different domains - we need a way to get an overview over, which domains has what values without browsing through each domain (we have around 100 domains, so it takes som time). A function, where php.ini-files could be exported as a CSV-file...
  9. X

    Question PHP FPM recommended settings

    Hello, I have Plesk Onyx latest installed on a VPS that has the following 2v Cores 8 GB of RAM 80GB NVMe space The site is hosting about 10-15 wordpress sites that use woocommerce. None of the sites has very heavy traffic in reality though. No more than 5000 total unique visitors for all of...
  10. B

    Issue No Apache and Nginx Settings in backups??

    Hi I'm working on an automation process to deploy a new server with the same configuration than my production server, which uses Plesk 12.5. I backup my production system configuration everyday (server level, configuration only), and wish to use those backups to restore Plesk on my new server...
  11. decanet

    Resolved Permission denied in Web server settings

    Hello, On one of my Plesk servers, I can't access to Apache & Nginx settings in any subscription. When I try it, I've a "Permission denied" error. In the PHP settings section, I can't choose all PHP Handlers. I've no error in my panel.log and I've tried a plesk bin repair all without success...
  12. F

    Issue Email Settings - not recieving all emails.

    Hello, so i bought a dedicated server that has Plesk Onyx. After I configured it, I created e-mail accounts for my collegues. The problem is that I am not recieving all the emails. For example: One of your instagram accounts were created using one of the emails from the dedicated server. After...
  13. C

    Question Help with SSL Certificate in Plesk Onyx 17.5.3

    Good morning: I bought a SSL certificate to install in the plesk. I think I did it correctly. But i don't see the options needed as I have seen in other tutorials. For example I click on hosting configuration. But I don't have any Security SSL to put on there. (Of course SSL certificate was...
  14. SBurina

    Question How to change default email setup instructions for the customer

    Hello! There's a blue "Info" icon in each row of the list of email accouts that opens a popup window with basic information for setting up an email client (Learn how to set up your email account in a mail client program, such as Microsoft Outlook, Outlook Express, Thunderbird, and Apple Mail)...
  15. Zardiw

    Issue Time to make changes is very long

    When you update settings, it seems to take a very long time. For instance updating a Fail2Ban jail setting takes over 30 seconds. Why is that? z
  16. D

    Resolved Auto detect correct Email-Settings on a Email-Client.

    Hi, is it possible to have Thunderbird/ Outlook/ Apple Mail and what ever detect the right Email Settings? Its always wrong Server, Ports, Username and yeah, its not much left now. So Customers ALWAYS have to set manually everything right and this is one of the most mistakes Customers do, no...
  17. gennolo

    Question Allow customer to independently set additional php directives

    Hi all, is there any way in making independent a customer to add / override uncommon PHP parameters (ie. max_input_vars) for a particular vhost, if the domain is set in PHP-FPM ? I know that the administrator account have to "Additional configuration directives" available in the PHP seciton...
  18. R3DC0D3

    Question Presta 1.6.1.7

    I installed PrestaShop Version 1.6.1.7 Works on Centos via Plesk Onyx https://support.plesk.com/hc/en-us/articles/213932745 I checked above port settings BUT which one is must open port on my server ? At the moment i dont use SSL i dont wanna use lets' certificate. for best run prestashop...
  19. A

    migration connection settings ubuntu 14.04 Plesk

    Hello Got this error on migration test |E|MT|parallels|||Cause: Error while checking connection settings: 'Unable to login to the source server 'source' (xx.xx.xx.xx) SSH service due to incorrect login/password specified in config file. configuration : source : Ubuntu 14.04.2 LTS Plesk...
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