• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

smtp error

  1. S

    Issue SMTP/Qmail stop working suddenly without any cause

    Hi I am using a server of centos 6.10 and plesk 12.0.18, from 19th Feb the mail (SMTP/POP3) services stop functioning (everything worked as usual by 19th Feb), below are some logs showing when it happen: /var/log/messages: Feb 19 04:42:11 server56-116-51-32 wdcollect[1327]: SMTP server...
  2. Z

    Issue problem with mail

    hello, hope everyone is doing well. I'm trying to configure mail in Plesk, with a domain that's configured in GoDaddy. every time I try to send an email to an external address it gives me a smtp error 550 5.1.1 and when I send it internally it says it was sent successfully but when I check I...
  3. A

    Issue Undelivered mail - SMTP port 25

    Hello, although smtp port 25 is enabled in the panel, plesk is unable to send emails from the various password reset systems or automated emails with the various cms installed VPS IONOS Provider
  4. T

    Issue Smtp encrypted no longer works since the latest Windows update kb5018410 at all customers

    Hello everyone Since the latest Windows 10 update from Tuesday "update kb5018410 (2022.10)" encrypted smtp no longer work on all our Plesk servers. Many customers have reported that all Outlook versions are affected. Only the Windows update kb5018410 is decisive. If the latest Windows Update...
  5. T

    Issue Smtp encrypted no longer works since the latest Windows update

    Hello everyone Since the latest Windows 10 update from Tuesday "update kb5018410 (2022.10)" encrypted smtp no longer work on all our Plesk servers. Many customers have reported that all Outlook versions are affected. Only the Windows update kb5018410 is decisive. If the latest Windows Update...
  6. A

    Resolved Issue with smtp with any email client

    Hello, Previously I successfully to email server with email client and sent emails using clients. Then it suddenly stopped working. Now I try to set account again for example with bluemail client, incoming is ok, but outgoing : Cannot connect to server. I use cloudflare. 25 port is open. I...
  7. O

    Resolved QMail mail qmail: 1546435851.424217 delivery 35: failure: Sorry,_I_couldn't_find_any_host_named_

    Hi, i have trouble in sending eMails with Qmail. Fresh Install of Ples Onyx 17.8.11 on Ubuntu 18.04, after a crashed other Server @mail + Dovecot set up all Domains an EMails manually transfer old Mails in var/qmail/mailnames started Plesk Repair Kit no changes checked mxtoolbox Jan 2...
  8. Edward Dekker

    Issue Postfix/SMTP problem

    Hello everybody, I have a situation by my Postfix/SMTP. When i want to use a SMTP-connection do i have some problems. My SMTP of my server tells that i have go to smtp.smtp.<domain.com>. And also my webmail fails when i want to send a message. Showing a error with code 250. I want to set my...
  9. itoop

    Issue smtp.helo is not correct

    Hallo, on plesk 17.8.11 in the Server-Wide Mail Settings I set as Outgoing mail mode "Send from domain IP adresses". At Server Settings I set als Full hostname a FQDN. My Reverse-DNS-entry is correct (testet by dnsstuff.com; Reverse DNS entry is green/pass as well as all tests for mail). My...
  10. M

    Resolved 554 invalid DNS PTR resource record

    I recently setup a server for a webshop with prestashop. The problem i have i cannot send email from the server, when i look into /var/spool/mail i see a lot of error like this: ----- The following addresses had permanent fatal errors ----- <[email protected]> (reason: 554-kundenserver.de...
  11. R

    SMTP Error (220): Authentication failed.

    I try sending email from roundcube and i get this error SMTP Error (220): Authentication failed. Am using plesk 12.5.30 on Debian 8.0‬ which shipped with php 5.6 . Please i need help in solving this errors please
  12. M

    Smtp wrong password

    i have a server with plesk 12.5.30 on Centos 6.7 and use Postfix. If i use webmail i not have a problem bit with client (Outlook Office 2010) i have a problem with smtp. With imap i not have a problem, in smtp i use this: server: smtp.example.com door: 25 ssl: TLS user: [email protected]...
  13. V

    Outgoing Email Problem 554 Error

    Hi All, I am new here and i start this discussion because after i made some research i have not find a solution. I have a VPS Cloud with ubuntu and last version of Plesk. I think is configured correctly but in the same time i have problem with the outgoing mail when i try to send a email via...
  14. D

    Can't use mail server after update to Plesk 12.5.30

    Hi, I've the problem that I can't use my mail server. Every time when I will send a message I got the error: SMTP Fehler: [451] 4.7.1 Service unavailable - try again later And I can't receive any mails. I read several threads about this problem but nothing helps me. And I am not able to send...
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