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spam

  1. S

    Issue Missing restricted mode setting: blacklisting domains and spam handling

    Hello! I use Plesk at work, and keep a handful of subscriptions and domains running restricted Plesk control panels. My client has access to it, and after an update earlier this month, they cannot find some options for blacklisting domains and spammers. I can see them as an admin under Plesk...
  2. D

    Question get spam sent out

    Hello, SPAM is always being sent via a certain domain that is hosted on my server, I can't figure out what or whether it's coming from outside. All I get is the messages that XXX emails have reached the limit. To be on the safe side, I reduced it to 5 emails per hour. But then I continue to...
  3. F

    Issue Missing SMTP "received from" header

    Hi: I have been trying to report some spam messages to SpamCop. But when I report the entire message with the headers, SpamCop can't determine the source IP of the spamming server. I have checked and some messages get the "Received from" header but others (like Gmail messages) don't. Other...
  4. D

    Issue Spoofed Emails Appearing as Sent from My Own Server Despite Correct SPF/DKIM/DMARC Configuration?

    Hi everyone, I'm having an issue with my mail server, and I'm hoping someone can help me out. Despite having correct SPF, DKIM, and DMARC configurations, my server seems to be allowing emails from spoofed senders. These emails are suddenly appearing as if they are sent from my own server. Here...
  5. C

    Question Analysing Sender IP in Mail Headers

    I'm looking to find out how to correctly analyse who is sending email spam using the Mail Headers. I get torn between blocking the correct IP that sends this stuff that's detected on my server, and/or adding the email address to the Spam Blacklist on the Server. I realise that Phishing is...
  6. W

    Question Mail Server configuration so it does not end up as spam?

    Hi, I've been fighting with it for a while. Honestly I wasn't even using on this VPS mail server before just because I could not get it to deliver the emails so they not being treated as a spam. I've been using some other hosting to deal with the mail server which is definitely far from ideal...
  7. S

    Issue Email deliverability issues

    I have a near perfect score on mail-tester.com -> Spam Test Result But still all the email that get sent through roundcube or thunderbird are going straight to outlook junk. I checked all the spam blacklists and the IP is clear. Also I asked for a delist with microsoft and they said I wasn't on...
  8. T

    Forwarded to devs Cannot leave field "Spam tag" blank

    Hello, I read a few guides on how to setup SpamAssassin and they all recommend to leave the field Spam tag blank. I cannot do that. If I go to Tools & Settings → Spam Filter and leave the field Spam tag blank, I get the following error message: But I do not want to modify the message subject...
  9. F

    Issue I get spam report mail instead of moving to the spam folder

    Hello everyone, Whenever spam is detected, my Plesk sends me an email “Spam detection software, running on the system "xy.de", has identified this incoming email as possible spam. The original message has been attached to this so you can view it or label similar future email. If you have any...
  10. L

    Issue Spam-/Mailproblems

    Hi everyone, hope anyone is here and have an idea to fix my problem with mails ending in spam. i stuck and dont know how to go on. The problem: My sent mails are always sorted as spam when sending to gmail and icloud. Sending to outlook.de / web.de / gmx.de everything is fine and mails are...
  11. J

    Issue Forwarded Email marked as SPAM by GMAIL

    Hi, Even though I am brand NEW to Plesk, I was able to setup multiple WP websites with emails, DNS lookup etc. Got _DMARC and other requirements correct also. When I send a email from one of the domains hosted in Plesk, it goes straight to Inbox of GMAIL! Yay! One of the non-profits wanted to...
  12. X

    Question Exclude email account from SPAM classification of Plesk Email Security Pro completely

    Hi There Is it possible to completely exclude an e-mail inbox from the SPAM rating? Background: We have an account to which we send all mails sent from another account AutoBCC. This in turn means that all outgoing mails are also checked for SPAM in the INBOX of the BCC account, which places a...
  13. propz

    Resolved Email Domain Blacklisting not working 100%

    Hi guys, I'm having some issues with the email anti spam features. I've already added 100s of domains to my blocklist, but some emails stil come trough and I don't know where to look or what I'm doing wrong. 1. Plesk native "Tools & Settings > Mail Server Settings > Black List" handles the...
  14. MagicSpam12

    Input MagicSpam is supported on the latest Plesk version (18.0.57)

    Dear MagicSpam Customers, As we have received few reports of issues with MagicSpam on the latest Plesk version (18.0.57), we would like to ensure you that MagicSpam does work with the latest Plesk version. After a further review, we have figured out what the issue was: while the new Plesk...
  15. K

    Question Plesk Email Security

    Hello, i took one abonnement with Plesk Email Security But since I am receiving over 40 spams a day... is there something I missed in the configuration? Thanks for your helps. Klaus
  16. L

    Resolved Mails marked as Spam

    Hello everyone, im going crazy because im not able to fix my mail problems. Have running a VPS with linux and Plesk, multiple Domains on the Server running. Sending mails the problem is that from 1 domain (ar-bieler.eu) everything looks fine and mails are delivered without marked as spam. But...
  17. Talistech

    Question Do not forward spam emails to external mailbox

    Hi, Some of our customers are using e-mail forwarding to their personal mailboxes like Yandex, Hotmail or Gmail. When I check our mail logs I see a lot of incoming spam to our servers (which are marked as SPAM, no issue there) But is there any way to deny forwarding for spam mails? At this...
  18. mschenk

    Question Which is the best Email Spam protection for Plesk

    Hi, I have been using Plesk for more than 10 years. I own and manage about 20 different Plesk servers. Now I started to mount a dedicated Plesk server, which I will use only for email accounts. Up to now, I used the integrated spam protection of Plesk. Now I am thinking of an alternative, but I...
  19. MSD

    Issue Mail from Plesk always spam

    Hello, I really try everything that I find in the documentation and forums, but my mail from Plesk always ends up as spam. In this case, first is mail from Plesk itself: updates, information, and so on. I have Let's Encrypt SSL for Plesk and Mail (I get spammed mail). The second case is mail...
  20. J

    Resolved Spam black list doesn't work

    Hi I've set spam black list for a subdomain and for the domain. The filter is *@*.top, because I'm receiving the same spam mails form differents emails: [email protected], [email protected] and so. I've set the filter but the spam keep on reaching me!!!. Where is my mistake? Is there any other way to...
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