• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • The ImunifyAV extension is now deprecated and no longer available for installation.
    Existing ImunifyAV installations will continue operating for three months, and after that will automatically be replaced with the new Imunify extension. We recommend that you manually replace any existing ImunifyAV installations with Imunify at your earliest convenience.

spam

  1. MSD

    Issue Mail from Plesk always spam

    Hello, I really try everything that I find in the documentation and forums, but my mail from Plesk always ends up as spam. In this case, first is mail from Plesk itself: updates, information, and so on. I have Let's Encrypt SSL for Plesk and Mail (I get spammed mail). The second case is mail...
  2. J

    Resolved Spam black list doesn't work

    Hi I've set spam black list for a subdomain and for the domain. The filter is *@*.top, because I'm receiving the same spam mails form differents emails: phoks@post.top, prest@tip.top and so. I've set the filter but the spam keep on reaching me!!!. Where is my mistake? Is there any other way to...
  3. L

    Resolved Default spam filter sensitivity for individual domains

    Hi, we need to change default spam filter sensitivity for individual email account on all domains, right now it is Plesk's default 7 does anyone knows where we can change this default setting, or how to change it for all email accounts? We had globally active spam filter sensitivity with...
  4. E

    Issue mail not received by google

    Hi there, I'm running Plesk Obsidian 18.0.47 on Ubuntu 20.04.5 LTS. A client of mine noticed that often his emails are signed as SPAM on gmail. We did a quick test with mail-tester and looks like our setting are perfect ( Spam Test Result ) I tried to send an email from his account to a Gmail...
  5. T

    Resolved Cannot disable Spam Assassin

    Hello, I use the external Spam Filter by Spam Experts N-Able and its working quite well. Emails of some specific senders however land in the spam folder on the server. In the Spam Experts Logs I can see that these Mails are recognized as valid mails and they are delivered to the Plesk Mail...
  6. S

    Issue Mail Blacklist under SPAM filter does not work

    Hi Plesk People, mein Problem ist das ich seit Tagen mit Spam überschwemmt werde, und jede Domain per Hand einzutragen ist armseelig und kostet viel zu viel Zeit. Ergo möchte ich im Plesk sowie in allen anderen auch möglich, nur noch mit der Whielist arbeiten. Dazu brauch ich aber die Wildcard...
  7. B

    Question Support for spam investigation

    Our VPS server is suspended immidiately by our provider because on Talosintelligence.com/reputation_center the daily mail volume was 2.4. After it come back I cant find any sign of abuse, i checked the loads / memory / cpu, specific for mail server and didnt see any increase this day. Also...
  8. Netgen

    Issue Email send problem

    I have one client who try to send email and get that error <***@gmail.com>: host gmail-smtp-in.l.google.com[***.217.***.27] said: 550-5.7.1 [5.1**.17.*** 12] Our system has detected that this message is 550-5.7.1 likely unsolicited mail. To reduce the amount of spam sent to...
  9. V

    Question Disable mail delivery messenges on auto-reply

    Hello, my users are annoyed by several mail delivery error messenger after an auto-reply was configured. The main problem is, that the auto-reply tries to answer spam-mails one time per day. Which results in a lot of mail delivery error messenges in the users mailbox, since those...
  10. J

    Question Plesk Email Security - Is this a problem?

    Hello, I have been using "Plesk Email Security Pro" (with license!) Since yesterday. I connect to my mailboxes via IMAP. When I move a HAM email into the SPAM folder, I get the following error message in the syslog: Dec 22 01:44:40 plesk1 dovecot: imap: Error: TxRep: cannot run when...
  11. Z

    Issue plesk send email and all email go to spam in gmail

    Szia, Új vagyok a fórumon, és még kevés tapasztalatom van. A probléma az, hogy a domainemből vagy egy vps szerverről küldött e -mailek mindig spameket kapnak a Gmailben. A következőket ellenőriztem: - Mail-tester.com 10/10 - MXtoolbox -al is ellenőriztem, nincs hiba sem. Mi lehet a probléma...
  12. M

    Question Prevent outbound spam from Plesk

    I am looking for best practices to prevent outbound spam on Plesk other than this article https://docs.plesk.com/en-US/onyx/administrator-guide/mail/protection-from-outbound-spam.71349 Recently, one user@example.com on my server had a compromised password. About 400 e-mails were sent from this...
  13. P

    Question Bounce/block spam based on keyword in subject?

    Lately I have been receiving quite a lot of spam on a daily basis. I think the spam comes from one and the same sender / 'company'. I use the blacklist in the (server wide) mail settings to block the sender domains, but they seem to have bought a lot of different domains (mainly ending on .cam...
  14. S

    Resolved Spamassassin : bayes: cannot open bayes databases / R/O: tie failed:

    Have been getting a bit of SPAM so checked the mailog. Found the following error: Apr 23 12:25:50 XXXX spamd[3974253]: bayes: cannot open bayes databases /var/qmail/mailnames/EXAMPLE.COMk/chris/.spamassassin/bayes_* R/O: tie failed: I'm guessing it is a permissions issue - any ideas?
  15. L

    Resolved SpamExperts Email Security - it seems not to work

    Hi, I have installed SpamExpert, with the relative configurations. I have enabled a domain, and this is "protected" by the check provided in the appropriate page of the domains list. Despite this, it doesn't always work. The logs do not report any activity and the spam mails continue to arrive...
  16. M

    Question Email Queue Problem (emails from deleted domain)

    Hi there, We had a customer with a contact form which was misused for spaming. The domain from where the spam originated is now removed completly from our Plesk Server but new emails from this domain are created every some seconds and get inserted into the mail queue. But all source files are...
  17. Winnstorm

    Issue BAYES Filter error

    Hi, First of all I just want to mention that I've definied a custom rules for Bayes in spamd config: # Set some scores score BAYES_99 5.5 score BAYES_50 2.5 The issue is that on maillog I find multiple similar errors on different domains related to bayes filtering...
  18. S

    Issue Plesk send emails to spam Gmail,Hotmail

    Good evening, I have a problem not sending emails, emails sent will always stop the spam folder. The various tests I did give success and a score of 10/10. I don't know what to do anymore. I leave mine yours attached. Can you help me please?
  19. A

    Question Mails von Plesk landen bei GoogleMail im Spam

    Hallo, ich habe das Problem, dass die Mails von meinem Mail Server bei GoogleMail immer im Spam Ordner landen. Getestet habe ich schon einiges aber leider komme ich nicht zum gewünschten Ergebnis. Vielleicht hat jemand anders noch eine Idee woran es liegen kann? Mein Setup: vServer bei...
  20. Marcio Nunes

    Issue My Plesk is sending SPAM

    Hello, I cannot locate where the problem is, but my Plesk server is sending SPAM through a domain that does not have an active email service. My server is not allowed to send email by PHP script. I changed all the passwords and passed ImunifyAV and it's all clean. It is the first time that I...
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