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  1. V

    Question Disable mail delivery messenges on auto-reply

    Hello, my users are annoyed by several mail delivery error messenger after an auto-reply was configured. The main problem is, that the auto-reply tries to answer spam-mails one time per day. Which results in a lot of mail delivery error messenges in the users mailbox, since those...
  2. J

    Question Plesk Email Security - Is this a problem?

    Hello, I have been using "Plesk Email Security Pro" (with license!) Since yesterday. I connect to my mailboxes via IMAP. When I move a HAM email into the SPAM folder, I get the following error message in the syslog: Dec 22 01:44:40 plesk1 dovecot: imap: Error: TxRep: cannot run when...
  3. Z

    Issue plesk send email and all email go to spam in gmail

    Szia, Új vagyok a fórumon, és még kevés tapasztalatom van. A probléma az, hogy a domainemből vagy egy vps szerverről küldött e -mailek mindig spameket kapnak a Gmailben. A következőket ellenőriztem: - Mail-tester.com 10/10 - MXtoolbox -al is ellenőriztem, nincs hiba sem. Mi lehet a probléma...
  4. M

    Question Prevent outbound spam from Plesk

    I am looking for best practices to prevent outbound spam on Plesk other than this article https://docs.plesk.com/en-US/onyx/administrator-guide/mail/protection-from-outbound-spam.71349 Recently, one [email protected] on my server had a compromised password. About 400 e-mails were sent from this...
  5. P

    Question Bounce/block spam based on keyword in subject?

    Lately I have been receiving quite a lot of spam on a daily basis. I think the spam comes from one and the same sender / 'company'. I use the blacklist in the (server wide) mail settings to block the sender domains, but they seem to have bought a lot of different domains (mainly ending on .cam...
  6. S

    Resolved Spamassassin : bayes: cannot open bayes databases / R/O: tie failed:

    Have been getting a bit of SPAM so checked the mailog. Found the following error: Apr 23 12:25:50 XXXX spamd[3974253]: bayes: cannot open bayes databases /var/qmail/mailnames/EXAMPLE.COMk/chris/.spamassassin/bayes_* R/O: tie failed: I'm guessing it is a permissions issue - any ideas?
  7. L

    Resolved SpamExperts Email Security - it seems not to work

    Hi, I have installed SpamExpert, with the relative configurations. I have enabled a domain, and this is "protected" by the check provided in the appropriate page of the domains list. Despite this, it doesn't always work. The logs do not report any activity and the spam mails continue to arrive...
  8. M

    Question Email Queue Problem (emails from deleted domain)

    Hi there, We had a customer with a contact form which was misused for spaming. The domain from where the spam originated is now removed completly from our Plesk Server but new emails from this domain are created every some seconds and get inserted into the mail queue. But all source files are...
  9. Winnstorm

    Issue BAYES Filter error

    Hi, First of all I just want to mention that I've definied a custom rules for Bayes in spamd config: # Set some scores score BAYES_99 5.5 score BAYES_50 2.5 The issue is that on maillog I find multiple similar errors on different domains related to bayes filtering...
  10. S

    Issue Plesk send emails to spam Gmail,Hotmail

    Good evening, I have a problem not sending emails, emails sent will always stop the spam folder. The various tests I did give success and a score of 10/10. I don't know what to do anymore. I leave mine yours attached. Can you help me please?
  11. A

    Question Mails von Plesk landen bei GoogleMail im Spam

    Hallo, ich habe das Problem, dass die Mails von meinem Mail Server bei GoogleMail immer im Spam Ordner landen. Getestet habe ich schon einiges aber leider komme ich nicht zum gewünschten Ergebnis. Vielleicht hat jemand anders noch eine Idee woran es liegen kann? Mein Setup: vServer bei...
  12. Marcio Nunes

    Issue My Plesk is sending SPAM

    Hello, I cannot locate where the problem is, but my Plesk server is sending SPAM through a domain that does not have an active email service. My server is not allowed to send email by PHP script. I changed all the passwords and passed ImunifyAV and it's all clean. It is the first time that I...
  13. G

    Issue Why are whitelisted email addresses ending up in spam?

    I have whitelisted some email addresses in spam settings. However, emails from those addresses are still going into spam? Why? The DKIM settings and DMARC settings are correct and pass all tests for those email addresses. The same is true for the server.
  14. O

    Forwarded to devs Weak Postfix security configuration

    User name: lkdvc TITLE Weak Postfix security configuration PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian v18.0.28_build1800200720.10 os_Ubuntu 18.04 Plesk Email Security 1.1.0-216 PROBLEM DESCRIPTION After buying the Pro version of the Plesk Email Security extension, I...
  15. Jllynch

    Issue Spamassasin marking clean messages

    I have some messages that are receiving a very clean score of -100! but getting marked as spam eg ****SPAM****. Note that the score is NEGATIVE, so clean. Can Spamassassin not work with 3 digits negative maybe? Any ideas? Centos 7 - Plesk Obsidian Version 18.0.26, From the email header...
  16. Jllynch

    Resolved Horde keeps moving some email to spam folder via dmarc

    Horde keeps moving messages it thinks is spam to the spam folder. We can't stop it no. Any ideas? So the person fills out a contact webform on our server and the from address is @outsidedomain.com and DMARC fails for the domain as they have a strict rule (p=quarantine; pct=100) and the email is...
  17. B

    Resolved All send emails marked as spam by google, hotmail..

    Hello all, I have a VPS with a loo of domains, almost all of them have email service enabled. The emails that are send are marked as spam, I have read trough the forum but I am not able to solve it. I already made the mail-tester.com and it give me a score of 100. I already checked my SPF and...
  18. N

    Resolved Ubuntu 18.04 w/ Plesk Obsidian 18.0.24 - Emails going to spam folder

    Hi, Recently my company signed up for VPS service that has Plesk Obsidian 18.0.24 installed on our Ubuntu server, one of the benefits of having this VPS is having mail server to send information to our clients, but we have a problem with emails sent to our customers always going to spam folder...
  19. B

    Question SPAM / Email

    Hi community, im looking for a option to would to like move all spam emails to the junk dir - for all Domains not for only one.. Anyone have a idea? And my secound problem: I add many Blackhole lists.. but i become so many spam - and my feeling is: my server isnt check the spam for his own...
  20. D

    Issue Plesk Mail Server keeps getting blacklisted

    Hello Pleskians! I hope somebody can point me into the right direction. As mentioned we got a server with plesk obsidian (latest micro update) on CentOS 7 with Postfix as mailserver. We setup SPF, DKIM and DMARC to get our e-mail deliverability up. But unfortunaly we keep getting blacklisted...
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