• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

urgent

  1. B

    Issue 500 Plesk\Exception\Database

    I have this error when entering my site Server Error 500 Plesk\Exception\Database DB query failed: SQLSTATE[HY000] [2002] No such file or directory Type Plesk\Exception\Database Message DB query failed: SQLSTATE[HY000] [2002] No such file or directory File Mysql.php Line 79
  2. B

    Issue Server Error 500 Plesk\Exception\Database

    DB query failed: SQLSTATE[HY000] [2002] No such file or directory Type Plesk\Exception\Database Message DB query failed: SQLSTATE[HY000] [2002] No such file or directory File Mysql.php Line 79 result after executing systemctl status mariadb.service mariadb.service - MariaDB 10.3.38...
  3. JogoVogo

    Resolved smtp hostname problem, urgent

    Hello together! After a migration to a new plesk server it is no longer possible to use the same hostname on the outgoing SMTP server as on the incoming server (imap/pop). if you enter the hostname of the machine itself as smtp server instead, it works. imap and pop works under the hostname...
  4. T

    Issue Fail2ban block all incomming request

    Hello since yesterday I have problem when I turn on the Fail2Ban he start to ban all incoming request even me when I'm added to the trusted IP is here someone that can help with solving the problem?
  5. J

    Resolved Plesk not usable since update to 18.0.34

    I can't submit reports in the Reports-forum, that's why I'm posting here. I did the update from 18.0.33 to 18.0.34 today on my Debian 10.8 based server. Now I am not able to access all kind of settings anymore as shown in the images. What's happening? Is this a bug in the new version?
  6. S

    Resolved URGENT: DB query failed: SQLSTATE[HY000] [2002] No such file or directory

    HI, After upgrading MariaDB like here: https://support.plesk.com/hc/en-us/articles/213403429-How-to-upgrade-MySQL-5-5-to-5-6-5-7-or-MariaDB-5-5-to-10-0-10-1-10-2-on-Linux- I can't access to Plesk: Server Error 500 Plesk\Exception\Database DB query failed: SQLSTATE[HY000] [2002] No such file or...
  7. O

    Issue Hostname not working

    Hello! Yesterday, my hostname (webp-se.atomicahosting.nu) worked. And now when I tried to visit it today it didn't work, it says DNS_PROBE_FINISHED_NXDOMAIN, but ns1 and ns2 and normal atomicahosting.nu come to plesk auto page. I have the hostname as "webp-se.atomicahosting.nu". My domain...
  8. Luiz_Gustavo

    Resolved Plesk panel admin: Site error: the ionCube PHP Loader needs to be installed.

    Hi, Today a customer try to access his plesk control panel 12.5 version and this erros appears after login: Site error: the ionCube PHP Loader needs to be installed. This is a widely used PHP extension for running ionCube protected PHP code, website security and malware blocking. Please visit...
  9. T

    Issue Problem when trying to install...Please help!

    Hi everyone, I'm a super newbie on all this word and I had a problem when trying to install Plesk on my server. When I tried to install Plesk it had an error because mysql is already installed. So I did what it said below but it now seems to be stuck during the install and says: plesk System...
  10. Doctorak

    Urgent: ERROR: Plesk DBException

    I am getting the following error after trying to restart the server with Plesk: ERROR: PleskDBException: Unable to connect to database: mysql_connect(): Connection refused /var/lib/mysql/mysql.sock (Error code: 2002). Please check that database server is started and accessible...
  11. T

    Apache won't start, entire site down. Help needed urgent.

    I recently removed mod_pagespeed due to a nightmare of issues it caused with sites loading badly. During which Plesk auto-updated as well. Now httpd.service is failing and Plesk throws an error: Trying to start Web Server: Unable to make action: Unable to manage service by...
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