• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

webmail error

  1. Jana-ITS

    Resolved Roundcube not opening when using the direct link

    When I try to access Roundcube using the direct link webmail.domain.com, it instead opens the web server's default page. However, if I access Roundcube through the Plesk control panel's email section using the direct access button, it opens the following link...
  2. S

    Issue Problems with Plesk

    Hello to All, I am having majors problems with Plesk. I have start working at Meat-House company witch is a client of Plesk for Web site and mail. My first problem is that I'm receiving a lot of mails every day with the following content " Unable to update PLSK.05685576.0054: an error occurred...
  3. H

    Issue error webmail roundcube

    Hello, Since I reinstalled my plesk server all but rouncude webmail server is giving me the error "Oops... something went wrong! An internal error has occurred. Your request cannot be processed at this time. For administrators: Please consult the application and/or server error logs for...
  4. C

    Resolved Webmail will not resolve on new domain

    I have this domain that's a bit "unusual" that needed to be transferred, but now for some reason webmail won't resolve. The website itself is hosted on squarespace, previous registrar was nameweb and they paid extra for 1 mailbox. Previous registrar webmail was online via imapweb.nameweb.biz...
  5. S

    Issue Webmail Redirect to domain home page

    All is working fine , suddenly Plesk webmail is not working. Seems webmail is broken, while opening the webmail , its redirect to domain home page. As example it should open this page: https://webmail.domain.io/login.php?new_lang=en_US&horde_user=admin%40domain.pro but its redirecting to ...
  6. C

    Issue Webmail don't send email

    Hi, I've 4 server with plesk 18.0.31 #2 and from all server no client can send mail from webail and horde or roundcube. They have always the same error: "There was an error sending the message: Server denied authentication" From pc all work fine but with webmail is impossible to send email...
  7. C

    Issue HELP ME PLAISE URGENT!!

    i have this problem from my domain mail, This is the mail system at host *****.contabo.host. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance, please send mail to postmaster. If you do so...
  8. Edward Dekker

    Issue Postfix/SMTP problem

    Hello everybody, I have a situation by my Postfix/SMTP. When i want to use a SMTP-connection do i have some problems. My SMTP of my server tells that i have go to smtp.smtp.<domain.com>. And also my webmail fails when i want to send a message. Showing a error with code 250. I want to set my...
  9. kristobal1969

    Resolved Unable to configure a web server on the host <myserver.eu>

    Hello, My webmail is sometimes very slooooooow. And I somtimes get an error 500. What is strange is that I have no probleme with the mail applications (outlook, thunderbird...). And today I recieved this mail about my webmail (I replace the server nam by myserver.eu): Unable to generate the...
  10. G

    Resolved Plesk 12.0.18 in Debian 7.8 all permissions server-wide set to root:root

    Hi everyone, I hope you got a great Christmas. I got a fully working Plesk 12.0.18 in a Debian 7.8 machine, it was working great for more than a year, got there e-mails, webmail, simple HTML sites, PHP sites and Wordpress. Everything just running fine. On Dec 24 I was trying to install Mautic...
  11. Jake Perkins

    Question Sub-Domain Webmail Setup?

    Hello, I'm new to the whole plesk, website and dns setups. I have tried google to see if I can find answers if it was possible to set up a webmail for a subdomain but I just received more questions than ever. I currently have a webmail set up for my domain @thealliedlegion.com but I'd like to...
  12. Mihail Llaftiu

    Issue Cannot access Mailbox....

    Hello, i would like to ask why i can't login to my mailbox. Since couple of days we transfered from papaki.gr to hetzner.de hosting company. We rent an VPS with plesk, and by all default settings on it. We moved couple of client's accounts and every account can't login to its' mailbox. We...
  13. J

    Webmail can't login due IMAP connection error

    Hi Plesk guys, Needing your help to figure this problem out. I've just did a fresh new installation of plesk v12.0.18 running on CentOS 6.6 (Final). I just found an issue with Email server, is working just fine being use on a email client (send/receive) but it is not accesible via Horde webmail...
  14. M

    Problem: Webmail 500 Internal Error Server

    Hi everybody, maybe can help me, I have this problem horde or roundcube show me 500 internal server error. My logs say: sucexec_log: uid: (501/horde_sysuser) gid: (505/505) cmd: cgi_wrapper error_log: [Wed Dec 30 13:43:57 2015] [warn] [client xxx...] (104)Connection reset by peer: mod_fcgid...
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