• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

wptoolkit

  1. R

    Issue Error getting administrator credentials: PHP Fatal error: Call to undefined function WC_CLI_Runner::after_wp_load()

    Hi All ! has anyone seen that? there are several existing similar topics, but I couldn't find this specific function and file error. basically happens for one of the WP sites, when trying to Login from it's Plesk - opens up new tab, hangs there for several seconds, and then closes it and...
  2. R

    Backup creation via WordPress Toolkit: mysqldump: Got error: 2019: "Can't initialize character set utf8mb3 (path: compiled_in)" when trying to connect

    Hi everyone, We have some customers who create backups using the WordPress Toolkit with the provided function of it. Some of them (maybe all of them) get the following error: "mysqldump: Got error: 2019: "Can't initialize character set utf8mb3 (path: compiled_in)" when trying to connect" It...
  3. Dmytro

    Question WPToolkit Block access to potentially sensitive files

    Hi. WPToolkit has this option here: Once it is enabled, nginx vhost configuration file be appended with this rule: # "Block access to potentially sensitive files" # To remove this rule, revert this security measure on each WordPress installation on this domain location ~*...
  4. nisamudeen97

    Resolved Backup issue, wordpress toolkit

    Hi, I am getting the below error while trying to backup wordpress website using wordpress toolkit.
  5. S

    How to custom WordPress autoinstall

    Hello, I'm using cPanel with WP Toolkit, I enabled automatic install on cPanel new user account. Everything is working fine, but all automatic installation go to domain/wordpress folder. I didn't figure out how to custom the automatic install in root folder, like direct to domain/ without...
  6. M

    Issue WP Toolkit reporting vulnerabilities for wrong version of theme

    After the latest update, I started seeing that WP Toolkit is reporting that my Themify Ultra theme v7.6.2 has few high severity rating vulnerabilities, when I clicked to see what are those I found that the report is for the Themify version <= 7.3.5, which I am not using !! (Check attached...
  7. Giu

    Resolved WP Toolkit API - active/deactivated Status for Plugins not refreshing

    Hi Forum, When a User deactivates a Plugin inside WP-Admin. This change of status in: /v1/installations/{installationId}/plugins route will not be reflected in the api response. The response property "status" shows then still true. only if you go into Plesk Admin navigate to the Installation...
  8. Giu

    Issue API Delete Backup not functional

    Hi Forum, im trying to delete a backup via WP Toolkit API: /api/modules/wp-toolkit/v1/installations/67/backups in the rest swagger test i receive the following error: Failed to fetch. Possible Reasons: CORS Network Failure URL scheme must be "http" or "https" for CORS request. the...
    • Giu
    • Thread
    • api backup delete wptoolkit
    • Replies: 1
    • Forum: WP Toolkit
  9. E

    Additional Admin in Restricted Mode doesn't want WP Toolkit Notifications

    Hey, we have multiple Plesk-Admins and one of them we set in restricted Mode to reduce the Notifications per Mail (since he is an external). However, I cannot figure out how to disable the Wp Toolkit Notifications for this specific Admin Account, even in Restricted Mode. I can only see the...
  10. Aethem

    Resolved Pwd Protected Dir Pop-Up from Copy Files (Wptoolkit)

    Hello Supporter, I‘m new to plesk and have some issues by using the copy files function via the wptoolkit. Situation: I have two wordpress domains domain.com (no pwd dir) staging.domain.com (password protected directory „/„) After I copied the wordpress from staging.domain.com to...
  11. S

    Can not find domain by id error

    Hey folks! How are you? For sometime now i keep getting this error that can not find the id on Plesk logs on all my Plesk installations. I can not seem to figure out why and how to remove it. Screenshot attached and please tell me if you need more information. Thanks!
  12. A

    Issue WPToolkit unavailable for customers in their subscriptions

    Hello, Some of my customer complain today about WPToolkit which is no more available on their Wordpress websites. The Wordpress menu disappeared. When I checked from my admin account I do have access to WPToolkit on those websites and Wordpress menu still available. I checked on Service Plans...
  13. K

    Unable to establish a connection to the database

    Hi, On a newly configured hosting server based on cPanel, I started testing the WPToolkit tool. I installed all the necessary requirements, created a hosting account on which I want to install the site using the previously mentioned tool. Unfortunately, I get the following errors every time I...
  14. D

    WPT - Broken WP instances

    Hi, from last few days on all of websites I have info that my WP applications is broken. Every of this websites is up and working. While I'm trying to reinstall main WP files I have got lot of output like this: PHP Fatal error: Uncaught Error: Call to undefined function...
  15. G

    Issue Wordpress Toolkit - Cloning - I/O Performance tweaking

    Hi, Cloning on an SSD/NVMe drive works without issue - cloning even relatively small sites (<5GB) sends CPU load through the roof. Looking at the process, it runs fileTransfer as so: fileTransfer -run-type client -transfer-type std-pipes -target-path /var/www/vhosts/xxxx -writers-count 8...
  16. IronDonDon

    Plesk+LiteSpeedENT+WP Tookit rules

    Hi, I installed a Litespeed extension and switched the server to LS, but WP toolkit security rules/settings for Apache do not work or work only partially if switched to LS. Most of the rules that dont work are <LocationMatch> rules. LS ignores them, which makes security settings in...
    • IronDonDon
    • Thread
    • litespeed wptoolkit wptoolkit .htaccess wp-config.php
    • Replies: 0
    • Forum: WP Toolkit
  17. M

    Resolved Wordpress installation on subdomain 404 on slugs

    Hi! I installed Wordpress through the wordpress toolkit on a subdomain, staging.domain.com. Now any slugs will result in a 404 page when using an empty .htaccess. When I use the default .htaccess (see below) the slug will open index.php. If i visit the page by: the correct page is shown...
    • Markvdberg0
    • Thread
    • .htaccess 404 error slug wordpress wptoolkit
    • Replies: 1
    • Forum: WP Toolkit
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