10.2 Plesk backups: Version string portion was too short or too long.

[rick.pri]

I'm getting this error but I can only find reference to this on an earlier version of Plesk

http://kb.odin.com/en/7090

This is on a WS2008R2 box.

 

[IgorG]

We never heard about this issue on Plesk 10.x It was actual only for 9.x versions.
It should be investigated directly on your server, therefore I suggest you contact Parallels support team. If it is really bug but not some misconfiguration - you will be refunded for incident.

 

[rick.pri]

Ah, yes, after investigation I found that this error was coming from our only 9.5 server.

Many thanks.

 

[IgorG]

Did mentioned article help you?

 

[rick.pri]

Hi Igor,

I'm still getting errors but not that one anymore. I'm waiting to patch and reboot the machine to make sure that the problem has gone away.